Ben's Appliances

Appliance Repair
Surrey BC V3T 1W2
Write a Review
Write a Review

Recommended Professionals

77%(26 reviews)
94%(254 reviews)
81%(8 reviews)
77%(26 reviews)
94%(254 reviews)
81%(8 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Ben's Appliances

Average customer rating:
9.8 10 (206 reviews)

Sort by

Private User
Private User
Private User reviews White Rock, BC
10/10

Laundry room - new washer/dryer

We have purchased new Huebsch (Speed Queen brand in the US ) laundry appliances to replace the poor quality and poorly performing Fisher & Paykel washer and dryer.

We owned Speed Queen machines for many years in the past and they never had any issues. Hopefully this will still be true - online reviews seem to indicate that this will be the case.

Approximate cost of services:
$3,627.00
Was this review helpful?
Company Response

thank you very much.

Marilyn in Surrey
Marilyn in Surrey
0 reviews Surrey, BC
10/10

I can always count

I can always count on Bens Appliances and have done for 30 years.
I've purchased all my appliances there.
I needed a replacement for my extra fridge and we were able to do the whole process by text! Bens is so accessible, helpful and reliable. I highly recommend each and every member of their staff.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

thanks!

Private User
Private User
Private User reviews Burnaby, BC
10/10

Kitchen reno

Warm, Friendly service in spite of the adverse conditions (delivery issues and Fire) brought on by the pandemic.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

thank you!

Teresa
Teresa
0 reviews New Westminster, BC
10/10

Kitchen appliance

They got back to me really quickly and had exactly what I wanted and could get it installed promptly. The big box stores dont install so I will continue to use Bens in the future.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

thank you!

Linda J in Toronto
Linda J in Toronto
1 review Delta, BC
10/10

Kitchen update

My dishwasher broke down and I was looking for a reasonable price and quick service. They had what I needed in stock. I also needed installation and removal of the old one. Its really nice to deal with a company that does it all. Thanks for making it easy.

Approximate cost of services:
$950.00
Was this review helpful?
Company Response

thank Linda!

Swallows
Swallows
1 review Surrey, BC
10/10

Best place to buy appliances anywhere!

This is the second time we bought all new appliances in the last year from Ben's (we move a lot) . Russ is my contact person, and his service is amazing. He helps me pick out excellent quality appliances at a very good price. I will never buy an appliance anywhere else!

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you so much, you're always a joy to assist!

Susan in Surrey
Susan in Surrey
2 reviews Coquitlam, BC
10/10

Ben's is great!!!

I've dealt with Ben's several times over the years and I love their commitment to their customers and they always remember you and and value your loyalty. It is also the fact that they offer delivery, installation and removal too, and they don't contract any of it out..... and service too if you need it down the road. Their prices are competitive, they're efficient and reliable too....and they're a long standing family business.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you for leaving us a review Susan!

Henry
Henry
1 review Surrey, BC
10/10

Dryer

Great Service and great price. They price matched with no problem. They didn't have the model I wanted in stock so they sold me a upscale model instead. Very happy with my purchase. Will be back.

Approximate cost of services:
$995.00
Was this review helpful?
Company Response

Thank you so much Henry! We're happy when we make you happy!

John
John
0 reviews Burnaby, BC
10/10

Good price - great service!

We recently purchased a new dishwasher with removal of teh old unit and installation of the new. We got an excellent reduced price on the new dishwasher and the installers arrived on time, were polite, efficient and fast!

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Hi John! Thank you for your business and please enjoy the new dishwasher!

Denise
Denise
0 reviews Surrey, BC
10/10

Washer & Dryer Purchase

** PLEASE everyone patronize this company & other small local businesses. And please read my long(ish) review.
Ben's Appliances is recovering from a recent fire in their building which is another reason to shop there. The 3rd, & perhaps most important reason, is my experience with Ben's Appliances - We were very pleased with our purchase & installation of our fridge last year. Because of CoVid, we shopped using their website & by phone.
We received knowledgeable assistance with our choice. The installation was smooth, then the fellows took away our old fridge. And the new fridge is wonderful!
So, we wanted to get our new washer & dryer at Ben's Appliances too. Again we had knowledgeable assistance again with our choices. The new appliances arrive in a week. We are very excited!
Thank you for reading my long review.

Approximate cost of services:
$3,900.00
Was this review helpful?
Company Response

Hi Denise! Thank you so much for your support! The love we've received from the community is overwhelming! We hope you're enjoying your new appliances!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ben's Appliances

Bens Appliance started as an appliance repair and sales shop that served Surrey and surrounding areas in 1962. As the area grew this family owned and operated store managed to open its doors to more and more families from all over the Lower Mainland. Fast forward more than 50 years ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Appliance Repair pros in Cloverdale?