Dr HVAC

Do to my aging furnace I decided to get quotes from multiple companies. After listening to Bill from Dr. HVAC and the brand of furnace he quoted me on, I was sold. Bill came into my house without the intension of making a pressure sale but came in with intention of educating my wife and myself on what we needed for our home. He took the time to explain what types of furnaces there are and allowed us decide what was best for us. He also told us what we would be getting with the quote, how long the job would take and when it could be done. After he was done with his presentation and made sure we had no other question and understood everything, he packed up his stuff and told us to give him a call if we decide to continue ahead with Dr. HVAC. Absolutely no pressure. He was barely out of the house when my wife and I decided to get our new furnace from Dr. HVAC. After getting the paperwork done a date for the installation was agreed on. Installation was done by Danny and Harry, true professionals. They did a fantastic job, answered all my concerns and when they were done they cleaned the work area completely. Before they left, they walked me through the operation of the furnace the humidifier and thermostat and made sure it all worked properly.

A very pleasant young man came and worked quickly and well, explaining things as he went along. An excellent experience for us newcomers to Ontario. Nice to meet new and pleasant people.

Dr HVAC is awesome. 5 stars all the way.
Old humifier broke plus wasn't compatible with my house anyway. Winters left air so dry we would get asthma, nose bleeds,just hard on the lungs and dry skin. Called Dr HVAC and they quoted right price and answered all questions very professionally. Sean the tech who came was great and very knowledgeable. Highly recommend for any HVAC issues.

The installers were absolute pro's. The job was more complex than normal and they didn't get stressed or annoyed, just simply dealt with matters and got it done. Afterwards got a very thorough run down of operation.

Sean and Eric were exceptionally knowledgeable, and customer friendly. What other services could not resolve , they were able to identify and correct the issue within an hour . They took to time to explain at a level where I could easily follow . I was so impressed by their professional conduct, I ask them to perform a complete maintenance on our furnace.

From initial contact with Dr HVAC, to end of the installation, I could not be more pleased. The friendly service, professionalism, comptetency and punctuality was superb. Without any hesitation whatsoever, I would recommend Dr HVAC . Ralph

Bryan was outstanding. We called him to get a second opinion on our gas furnace because some other company’s technician had described major issues with the furnace and recommended replacement. Bryan performed tests and fixed the problem and didn’t try to sell us a furnace.

Sean was great. He talked me through the service and answered all my questions. Sean knowledge and attention to detail left me with confidence in Dr HVAC that I immediately signed up for their PM contract. Costs were extremely reasonable

Thank you Sean

Found out my furnace was shutting off before reaching set temp in the thermostat. Also noticed water pooling under the furnace. Found Dr hvac googling it.
Called Dr hvac and quickly set up appointment for next day. Technician came, quickly diagnosed the problem and fixed it on the spot. It was a clogged drain.
The whole process dealing with Dr hvac was easy and technician ws knowledgeable and honest. Cost was reasonable too. I will definitely use them again in the future for any hvac problems.

My furnace died during some really cold days, called Dr HVAC and they sent out a repairman (Bryan) that same day. Bryan was very friendly and very patient. He spent quite a bit of time diagnosing the issue with my furnace, my furnace overall and explaining everything over to me. My furnace was about 24 years old and i was initially looking to just repair it, but after talking to Bryan he convinced me it wouldn't be worth it financially in the long term and that other parts are likely to break down (they were already showing signs of breakdown). Dr HVAC then made the arrangements late that day to get the furnace and have my furnace installed the next day. Furnace was installed with no issues and the senior tech who installed my furnace seemed very experienced.

I was very pleased to have worked with Bryan and the installers at Dr HVAC and would recommend them to anyone.