Northwest Gas Ltd

As you can see by the title of my review...this company really does it all. an exceptional price for an exceptional service. Really down to earth professionals who completed their task in an efficient clean manner. I have been recommending this company to all and will continue to do so!

We got our new home and immediately called Northwest Gas for all our gas lines, water lines, water softener & humidifier, and air conditioner. Anthony gave us a great quote and during our installation he went above and beyond. With several issues that arose from our builder, Anthony and his team were patient and fixed issues beyond what they were there to do. I would recommend Northwest Gas 1000%! They were fantastic. Thank you for the great work and customer service.

i had no heat and have 2 small kids. Made the call to Anthony,him and his team were very efficient with knowing the issue,with the Covid-19 pandemic, companies were closed on weekends for new replacement part. they were generous enough to offer us heaters throught out the house. Anthony came monday morning to change the replacement. friendly,safe and dependable service you can AlWAYS count on.

My furnace broke down on a long weekend and Anthony was the only person who got back to me. Even though it was a long weekend, they didn’t charge a premium to come by. Anthony’s team was very professional and timely in fixing my furnace and since my AC unit was 15 years old, Anthony gave me a package deal on replacing both the furnace and AC unit. Great service and price! Thanks.

I had my water heater replaced. I was given all my options with quotations. They provided me with everything I needed to know. They followed up and made sure I knew the steps of the appointment prior to my visit. The whole team are professional and I would highly recommend them

Anthony and his crew did a fabulous job. I highly recommend this company. Their customer service is fantastic. They also offer many incentives. Our furnace broke down and Anthony came and gave us a second opinion and confirmed we needed a new furnace. He gave us various options and once decided a new furnace was put in the next day. We also decided to get a waterless tank which worked out great for us. Their quality of work is great and I highly recommend Northwest Gas.

True Professionals through and through.
These guys set the bar period!
North West pointed out an option, I otherwise would never have been aware of.
The job was completed literally the next day as booked.They followed up , the next day to ensure all was well!!

I had no heat in the house . They came when they said they Would, and diagnosed the problem correctly . I had heat in no time.

I replaced my nineteen-year old Carrier furnace and a tanked water heater with new furnace and tankless water heater through Northwest Gas Ltd. Here is my experience in three category: Sales, Installation, and the new appliances.

Sales: One Saturday evening I called Northwest Gas Ltd helpline for their help. A gentleman answered the phone and I indicated to him that I needed new furnace and a hot water tank. The gentleman told me that someone with the name Peter would call me shortly. In about ten minutes or so Peter called me and we set up an appointment. The day of appointment Peter showed up at my place at exact agreed time. He was very professional, direct and mindful of what I really needed. he was not a pushy salesman. He genuinely assessed my need and we settled with, new Carrier Performance series furnace and Rinnai tankless water heater and a digital thermostat. Peter was quite accommodative in pricing as well. Both my wife and I were quite happy with the meeting. A day later I contacted Peter to express our desire for their service. And we bought the appliances from them.

Installation: The day of installation three gentlemen (Derek, John and Marco) showed up at my place right on time. They were very courteous and polite. They replaced my furnace with new one and old hot water tank with new tankless one. During installation any time I asked them any question, I got satisfactory answer. They accommodated any concern I had. They replaced my old mercury thermostat as well with new digital one. After the installation they walked me through what to watch for or who to contact in case of need.

The new appliances:
-- Rinnai Tankless water heater RU160in is very compact and absolutely quiet. We tested it and we are very quite pleased. It is so quiet that only way to know if it works or not is to use hot water tap.
-- Carrier 59TP6B: First day we were not used to used to its noise, because we had adjusted ourselves with the sound of old furnace. But at the time of this writing, I could say we are happy with it.

In summary: We are quite happy with Northwest Gas Ltd. We are pleased with the price. To end this review with special thanks to Peter, Derek, John and Marco. Of course a big thanks to Alyssa and the gentleman who answered the phone in the first place.

BTW, a few picture of before and after.

Team was very professional and knowledgeable. I had an older installation that was not properly installed and wasn't the right system for my household requirement and that led to many breakdowns and service calls. Finally was referred to Anthony @ Northwest Gas. He quickly recognized the problem and came back with a solution. Their price was fair and the work was done quickly, professionally and they really cleaned up the giant mess of the old system and now I have a great new system that functions properly and reliably. I highly recommend Northwest Gas.