Verdun Windows And Doors

Windows & Doors Installation & Service
Vars ON K0A 3H0
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Verdun Windows And Doors

Average customer rating:
9.3 10 (1694 reviews)

Sort by

Woodlawn
Woodlawn
1 review , ON
8/10

Windows in house, third and final installment

At recommendation of neighbours, we went with Verdun for replacement of our windows and patio doors over the last three years. We got other quotes from suppliers that were the same price or a bit lower but their quotes and terms were difficult to read and not well defined like Verduns showing window opening direction, and clearly if triple or double glazed, etc. Our sales rep was knowledgeable and the install, while a year wait during COVID, was a short few weeks from measurement check to install this time around. Installers were different each time, some fabulous and some Ok (felt rushed and could have used a bit more cleanup effort). I would recommend Verdun.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you for choosing Verdun for your window and patio door replacements and for trusting us over the past three years! We appreciate your patience and understanding during the challenging times, especially with the delays caused by past supply chain issues. It’s great to hear that you found our quotes clear and detailed, and that our sales rep and installation teams met your expectations. We value your feedback about the different installation experiences and will use it to continue improving our services. If there’s anything else we can do for you in the future, please don't hesitate to reach out. Thank you again for your recommendation and continued support!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Window and Door

Installation was very well done. Installer and his assistant arrived on time, explained everything and cleaned up. Front door and small window look great.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you for taking the time to share your experience! We're delighted that your new front door and window installation went smoothly. It's wonderful to know our team was punctual, informative, and thorough with their cleanup. We're excited that you're pleased with the final result!

Private User
Private User
Private User reviews Gatineau,
9/10

Slidding door Verdun

Ordering took longer than I wanted, but the installers were pronominal. The door looks a bit rushed at the top sliding (movable) door but Im sure once I call them they will be more than helpful. I just got installed this week.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you for your feedback! We’re glad to hear that you were pleased with our installers and their work. We always strive to meet our estimated timeframes, and we apologize if we didn’t meet your expectations in this regard. We appreciate you bringing your concern about the top sliding door to our attention. Please let us know at your earliest convenience which order this is related to, so we can follow up and make any necessary improvements. We're here to ensure you’re completely satisfied!

Williams
Williams
1 review Gloucester, ON
10/10

Verdun offers exceptional service

Thomas and Jeff arrived Aug 11 and did an excellent job of installing our new windows. They paid great attention to detail and answered all our questions about ongoing maintenance and cleaning. Thank you!

Matt and Tommy installed a new garage side door on Oct 10. Again, outstanding work by these two tradesmen; the door and trim exceeded our expectations. Thank you!

These staff understand and deliver outstanding customer service. Thank you Verdun!

Approximate cost of services:
$8,900.00
Was this review helpful?
Company Response

Thank you for your wonderful feedback! We're thrilled to hear that Thomas and Geoff provided exceptional service during your window installation. It's great to know they took the time to address all your questions about maintenance and cleaning, and that their attention to detail made a difference. We’re proud to have team members who are dedicated to delivering outstanding customer experiences. Thank you for choosing Verdun!

Private User
Private User
Private User reviews Gatineau,
10/10

Door replacement

They did an excellent job. Very professional, however, I would have appreciated them asking me permission to put up their sign on my lawn. I only discovered it after they had left.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you for your feedback! We're glad to hear you were pleased with our work. We apologize for not asking permission before placing the sign—we'll be sure to do so in the future.

Private User
Private User
Private User reviews Perth, ON
10/10

Front Door

The door is of high quality and the sales (Erin) and the installation team (Jason and Rhys) did a terrific job!

Approximate cost of services:
$6,500.00
Was this review helpful?
Company Response

Thank you for choosing Verdun for your front door replacement and for recognizing the members of our team who helped make your project a success. We appreciate it!

hardiman43
hardiman43
1 review Kemptville, ON
10/10

Doors

Great installers, discuss any issues we had with the installation. Work went smooth and efficient. They were great.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you for your feedback! We're glad to hear our installers were attentive and that everything went smoothly. We appreciate your support!

Private User
Private User
Private User reviews Vankleek Hill, ON
10/10

Windows

The fella did a very good job, he didnt bring a helper so I was the helper which was ok by me .

He could of showed up a bit earlier in the morning, then we wouldn't have finished at 7:30 pm

Approximate cost of services:
$7,800.00
Was this review helpful?
Company Response

We’re glad to hear that you’re pleased with the job done and appreciate your flexibility. Thank you for choosing Verdun for your windows—we’re grateful for your support and look forward to assisting you in the future!

Eugene
Eugene
2 reviews Nepean, ON
10/10

Long wait, but worth it

We had Verdun replace some of our major house windows a few years ago so when it was time to replace our old patio door, Verdun was our first choice and they did not disappoint.

While I did note that the lead time was long (20 weeks), the quality of the product and installation made up for it as the installation team was friendly and very efficient, and the door itself is smooth and quiet.

Great job Verdun ... again !!

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you for being a loyal client and trusting us again with your home! We’re glad to hear that the quality of the product and installation met your expectations. We work hard to provide great results and aim to provide accurate ETAs for project timelines and completion. For your order, we delivered exactly when we said we would. If there was a different expectation set, we apologize and would love the chance to clear up any confusion. Thank you for all of the feedback and enjoy your new patio door!

Private User
Private User
Private User reviews Ashton, ON
10/10

New front door

This was the third time using this company. We are happy with the product and the service. Jason and Rhys did an excellent job.

Approximate cost of services:
$6,200.00
Was this review helpful?
Company Response

Thank you for choosing us once again for your new front door! We’re delighted to hear that you’re happy with both the product and service. Jason and Rhys will be pleased to know they did an excellent job. We appreciate your continued trust in Verdun and our team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Verdun Windows And Doors

Our History

Verdun Windows and Doors has been proudly serving the Ottawa-Carleton region since 1982. Before the doors opened, we laid out 4 key core principles to our business that we constantly recommit ourselves to:
- Integrity our reputation is based on it. We have a genuine appreciation for your business and patronage.
- Honesty in everything we do. This is the only way to build trust with our customers.
- Efficiency in every aspect of our business. From manufacturing, to sales, to installation, to the follow up post sale.
- Accuracy whether we’re pricing a job out for you, or measuring on an installation, accuracy ensures that no surprises come up inconveniently.

Where We Are Today and Our Future - 38 years later and growing…
200 employees
42,000 square foot one-of-a-kind manufacturing facility in Ottawa
The largest installation team in the Ottawa-Carleton region for residential window replacements and new installations
National industry leading organization
Our future doesn’t include just being content with our industry-leading reputation. Part of our success has been a constant re-commitment to the principles which have brought us to where we are today. When you give us the opportunity to earn your business, we take that trust very seriously and appreciate it — the same way we did over 38 years ago.
Vinyl windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors, Window, door and patio door installation. Siding installation. Custom window installation, Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colors, trellis & glazing.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
RevoCell windows, PVC windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors.
SERVICES
Window, door and patio door installation. Siding installation. Custom window installation.
BRANDS
We manufacture our own windows which go by the name of Nordik Windows. We also carry Standard & Decko patio doors and Fenntech steel entry doors.
STYLES
Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colours, trellis & glazing.
SPECIALITIES
We specialize in window and door installation. Ottawa's only one stop shop; we sell, we manufacture, we install and we service!
WEBSITE
https://verdunwindows.com/?utm_source=homestars
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
200
RETURN POLICY
None
PAYMENT METHOD
Visa, Mastercard, Cheque, SNAP Financial
MEMBERSHIPS
BBB, Energy Star, Intertek
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As of June 1st 2020, 25 year full warranty on all our products. Labour, Service, Parts, Hardware. Free to transfer.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.