We don't know how this builder wins those awards. We had so much problems with our new house. The sales manager was rude and charged us way more money then the house was worth it. We realized that every item we got through them was overpriced. They misleads us with the steps and procedures and tricked us during the change orders. After completion we spent 2 years having trades coming over and fixing the house. At one point we had to move away for a week to the hotel as there was too much duct and noise in the house. We had problems with: plumbing and had to replace pipes and then walls and ceiling was damaged, kitchen cabinets, the walls are crooked, the windows are crooked, the driveway was replaced, the floors were redone, the tiles were changed, the bathtub air-jets were faulty, paint, heating,cracks in the walls and ceiling, front door had to be replaced, too many things went wrong and at the end we didn't get everything completed as we run out of the warranty time !!!