Skylights Unlimited Inc

Skylight Installation & Repair
Markham ON L3R 5J6
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Reviews for Skylights Unlimited Inc

Average customer rating:
9.8 10 (805 reviews)

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Hank in Toronto
Hank in Toronto
1 review Simcoe County, ON
10/10

Skylight replacement

Excellent experience from start to finish! Very knowledgeable personnel. Installation was very professional and the installer was very courteous. No surprise/hidden costs! Highly recommend this company! Dennis was a pleasure to deal with.

Approximate cost of services:
$1,900.00
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Company Response

Hi Hank, It was a pleasure doing your job! I will pass along your comments to the team and to Denis. We strive to make every customer experience seamless, as we realize what a nuisance it can be when doing any kind of renovation in your home. Thanks for the great feedback! Take care, Susan

Amanda, Daygar Construction
Amanda, Daygar Construction
1 review Simcoe County, ON
10/10

Excellent Experience

We recently had a skylight replaced on our property. Skylights Unlimited couldn't have been more courteous and professional. They were quick to respond and quick to complete the job. Beyond a service guarantee, they even provided us with photos of the skylight replacement process, so we can rest assured the job was well done without having to climb onto the roof!

Approximate cost of services:
$1,100.00
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Company Response

Hi Amanda, So glad that you were happy with our work and your experience was a positive one! It was a pleasure being of service to you. All the best, Susan

Private User
Private User
Private User reviews Toronto, ON
10/10

Replace old skylights

We had a great experience with Dennis and crew. They removed our old skylights and replaced them expertly. The crew wore booties over there shoes when they came in to lay down tarps to contain the Reno mess. A few storms have rolled by and no problems.
This is an old Victorian home that now feels cooler throughout.

Approximate cost of services:
$7,000.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Great to hear that we have exceeded your expectations! I'm sure you will enjoy a leak proof skylight for many, many years. All the best, Susan

Mike in Richmond Hill
Mike in Richmond Hill
9 reviews Richmond Hill, ON
10/10

Triple Pane + 3 Fan Exhaust Vents

I chose Skylights Unlimited because they had the best reviews, carried a well known brand, and I wanted a vendor that specialized in just skylights.

I had contacted Denis mid April 2016 for an initial quote to replace our bubble top skylight where the inner layer had cracked. Our inspector had noticed this along with the fact our bathroom vents were venting directly into the attic.

Denis was very detailed in the description of Velux Skylight and I decided to go with the triple pane, just for the additional R value.

We were still in the process of closing on the house, so I don't believe I got a proper in-person quote until early July.

Being that the triple pane would have to made, I was told in advance this would take some time but Tina would check on their schedule which was confirmed 4-6 weeks before it could be completed. This was absolutely fine because we were still in the midst of other renovations. I think around mid Aug I checked the status and the glass had just arrived and Denis was scheduling the work. We had hoped to get it done as early as possible as we had delayed our attic insulation til the end of Aug and I believe they put us in for an install two days from when I called which was perfect.

The skylight is absolutely beautiful and the vents look great at doing their job.

My only complaint is this: they had to replace something, a board or drywall or something and after they painted it but it is terribly blotchy. I don't mind if the white is off, I dont care for it to be blended, I dont even mind if there is a definitive line separating the old white and new but the blotchiness just looks plain messy. I can accept that some trim may need to be addressed but if you're up there already and you're doing it, try to do it with some detail. The second thought to me is, if you didn't care to do this right, did you at least do everything else right?

Full disclosure: I was not on-site, it was my mother-in-law.

Her description of the events may be not completely expressed to me very well but her description of the job was "rushed" and "he just wanted to get out of there".

I am concerned by that description but for me, the most important thing is, will anything leak? Only time will tell.

I do believe in Denis, and I don't think he would ever let his company's reputation sit on a shoddy job so I'm scoring this an 8. only because of the paint job. If I dont have any leaks after winter then its a 9.5. (if I can edit this thing. If I cant then I'll put up a second review with a score that reflects it).

I really do like the skylight, it's just everytime I look up I see the paint job and nothing can be done about it unless we get someone with scaffolding to properly address it. Its funny how a small detail like that can save you or cost your hundreds.

[Longer Term update]
Denis' team reached out fairly soon after my initial review and offered to attempt to resolve the paint issue. It was soon determined that the previous paint had not been applied well and left a texture that could not be corrected. I accepted their attempt to making things right. So after this somewhat harsh Winter, with its many freeze and thaw cycles and the heavy rainfall we've received in the previous month I am glad to report the skylight is still very water tight and no other issues have been experienced. With that I am upgrading my score from 8 to 10.

Review has 1 previous version
Approximate cost of services:
$2,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Michael,
As per our conversation, Denis will be sending over someone to see if they can improve the paint job. We strive for an excellent customer experience at every interaction and appreciate your feedback. Wish you would have called us right away, and we could have dealt with this as soon as possible. Thank you again. Susan, Skylights Unlimited

Private User
Private User
Private User reviews Toronto, ON
10/10

Skylight replacement

Had patio furniture go through my skylight during thunder storm (it was quite a storm). Skylights Unlimited were very fast, providing a quote & doing the installation. Their crew was professional, the materials & installation were first rate. I would use them again.

Approximate cost of services:
$2,200.00
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Company Response

We are happy you would call us again......we strive to make each and every customer happy. Thank you for your business! Regards from the team at Skylights Unlimited.

Betty
Betty
1 review Markham, ON
10/10

Installed a new skylight & a sun tunnel

I had a 22x46 skylight and a 14" sun tunnel installed by Ed and Kevin. They were prompt, professional, and friendly; most importantly - great workmanship. They finished at the date and time they said they would. Thanks Ed and Kevin! I also want to thank Tina for her patience. I probably called her twenty time to check the schedule and sounded very anxious. I would definitely recommend Skylights Unlimited - their guys know what they are doing and they do it well.

Approximate cost of services:
$6,000.00
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Company Response

Hi Betty, lol great feedback.....thank you. I will definitely pass on your review to the crew. Just read it to Tina and she laughed -- you were a pleasure to deal with she said. We hope you enjoy your skylight and sun tunnel for many years to come and thank you for your business! Skylights Unlimited

Private User
Private User
Private User reviews Toronto, ON
10/10

Sun Tunnel

Very good experience using this company...would recommend! They came right on schedule and got the job done...The sun tunnel really brightens up an otherwise dark corner. Good value for the money.

Approximate cost of services:
$1,500.00
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Company Response

Thanks for your positive feedback.......we agree......a sun tunnel is a very economical way to add 'sunshine' in your home - not to mention also increasing the value of your home! We hope you enjoy your skylight for many years! Take care, Susan

Des Rix in Keswick
Des Rix in Keswick
1 review Pickering, ON
10/10

Replacing two skylights

I highly recommend Skylights Unlimited if you are planning to install or replace skylights in your home. I am so glad I selected them after receiving multiple quotes. They were very knowledgeable, professional and competitively priced. The whole process exceeded my expectations. Thanks to the whole Team.

Approximate cost of services:
$3,400.00
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Company Response

Hi Des, Thank you for your compliments. It was a pleasure serving you! All the best from Skylights Unlimited.

Tom Shafer in Scarborough
Tom Shafer in Scarborough
7 reviews Toronto, ON
10/10

Replacement Skylight Installed

Our skylight was replaced. Installer took great care to protect interior of house from dirt. Job was completed in less than estimated time. We are very pleased with the end result. New window looks great and can now be opened. Thank you Skylights Unlimited!

Approximate cost of services:
$2,600.00
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Company Response

You are very welcome Tom. You were a pleasure to serve. Thanks for the great feedback and for your business! Have a great weekend.. Susan, Skylights Unlimited

t_brie
t_brie
1 review Toronto, ON
10/10

Excellent choice for skylight replacement!

I had an overall excellent experience with Skylights Unlimited! They were quick to respond to my online request to set up a consultation, provided a clear and detailed quote, and were quick to answer any questions I had. The work was done on time, and properly! The finished product was exactly what we hoped for, very satisfied customers :)

Approximate cost of services:
$1,900.00
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Company Response

We are so happy that you had an excellent experience with us. Happy customers are our number one priority! We are sure you will enjoy your skylight for many years to come. Take care. Susan from Skylights Unlimited

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Skylights Unlimited Inc

Skylights Unlimited is a premium renovation, skylight installation and repair group serving the Greater Toronto Area (GTA) since 1988. Over 30 years experience designing and building Attic and loft conversions, cathedral (sloping) ceilings and installing/ repairing skylights - Residential and Commercial. Our expert staff can create a spectacular lighting and renovation solution for you …

CATEGORIES
Skylight Installation & Repair and Sunrooms, Solariums & Greenhouses
PRODUCTS
- Skylights (all types) - Sun Tunnel (Pitched Rigid Tunnel, Low Profile Rigid, Flat Glass Sun Tunnel) - Skylight Blinds (Blackout Blinds, Light Filtering Blinds, Exterior Heatblock Awning, Venetian Blinds) - Roof Windows (Pivoting Roof Window, Top Hinged Roof Window, Balcony Roof Window)
SERVICES
- Repair - Installation (residential/commercial) - Replacement
BRANDS
Velux Slimlite Columbia
SPECIALITIES
Attic and loft conversions. Cathedral (sloping) ceilings. Custom lighting solutions, commercial installs & repairs with skylights.
WEBSITE
http://www.skylightsunlimited.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
10
RETURN POLICY
We have one of the highest gurantees in the industry. 10 year guarantee on materials and labour. 10
PAYMENT METHOD
Cheque, Visa, Master Card
LICENSES
Renovator business licence. WSIB Coverage. $2 million liability insurance.
MEMBERSHIPS
BILD, Renomark, BBB, Markham Board of Trade
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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