3 reviews Toronto, ON Joined 2008/07/27

First Review

2/10

Roofing review in Toronto

07/27/2008

We initially contacted J. Stewart back in November 07. They came by within a week to give us a quote, and pleased with the quick response, we arranged for the work to be done. Then they failed to show up twice (inclement weather to be fair), and we didn't hear from them again until January 08 when they showed up unannounced--I noticed they had arrived because there was a guy on a ladder outside the window! At this point we were just happy the work had been done.

This spring however we got on the roof to see what had been done, and we were very disappointed. The work around the areas we had requested was very sloppy.

Job Price

Approximate cost of services:: $350.00

2 of 2 people found this review helpful.

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Company Response: Hello Sandra,
I am very sorry you had a bad experience with our company. This is the first time I have seen this review or I would have responded sooner. We have worked very hard to try to satisfy our customers and would have liked the opportunity to make things right with you. I did try to look up your invoice to try to rectify this but could not find it. We would be happy to come back and clean up the area that you say is messy on the roof. We are usually very good about calling our customers before coming and so will also apologize for you not getting a call to say we were coming to do the repair. Please let me know if there is any way to make this right with you. Renai 416-267-0954

More about J Stewart Roofing Ltd

John Stewart, owner of J. STEWART ROOFING Ltd, has been installing roofs for the Toronto area homes and small businesses for over twenty five years. John is an experienced roofer having started roofing at a very young age he learned the basics of roofing and gradually became proficient in both shingling and then flat roofing. These two very different types of roofs require a different knowledge base and a real understanding of this can only be gained through actual hands-on work, so that one can see exactly how the materials work together and why.

Flat roofs are particularly tricky to do and have become a specialty for J. Stewart Roofing Ltd. (For further details check out the newspaper article from the Toronto Star on this website. It is vital to gain real knowledge of the materials & techniques to not get stuck in just one way of doing things and stop there. Larry and John know how important it is to always keep up with the new roofing materials being invented and how they actually work in the field. In this way they have gained a greater library of knowledge on which to draw from, enabling them to know what combination of materials best for each unique customer’s job are presented to them.

We specialize in all areas of roofing:

Shingle Roofs Flat Roofs Repairs & Maintenance
Asphalt Modified Bitumen

CATEGORIES: Roofing
SERVICES: We specialize in all areas of roofing: Shingle Roofs Flat Roofs Repairs & Maintenance Asphalt Modified Bitumen
WEBSITE: https://www.jstewartroofing.ca/

LIABILITY INSURANCE: Yes
WORKERS COMPENSATION: Yes
WRITTEN CONTRACT: Yes

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J Stewart Roofing Ltd

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