North Shore Home Services Ltd

professional fast efficient replacement of two downspouts and gutters
on site in one afternoon . Installers went over instructions and offered inspection when completed to confirm completion as requested. Price as quoted . Will call agian if we can use services

I am a Superintended for a development company in the lower mainland and have been working with North Shore for more then 10 years now. Pricing is always good, quality high and installation on schedule. If we every had a problem it was dealed with in a timely manner. We are using North Shore on some Projects now and will use them again in the future.

We are a medium sized Developer who have used North Shore Home Services for our gutter installation for many years now. They have always been on time, on scedule and their quality has been very high.

I just wanted to follow up with on what a wonderful job was done on our windows this morning at LD! Just let your team know how happy we are.
Thanks
See you again next year!
S Craig
Store Manager
London Drugs

North Shore recently installed gutters and downpipes on our new home.
Troy came on a Saturday to quote with lots of colour choices, product options and knowledge. Once we had made our decision, the job was started within a few days.

The guys worked two long days on our very tall home, and returned on day three to complete. Although there were a couple of challenges, Troy stuck to his initial quote.

The next day rained a torrent. Troy came to check the work and spotted 2 leaks which were attended to later the same day.

The house looks so good, neighbours came over to comment.

Thumbs up from us.

Cheryl Smith

Nathan and Adam came to fit my gutters - not only did I get a top quality product, but their workmanship was excellent - they were fast, efficient and friendly. They did a great job with the minimum of fuss and my gutters look awesome. Even my neighbours stopped and took their business cards..... I would highly recommend this company and especially Nathan and Adam. Dale who came to price the job was thorough, friendly and informative and I knew exactly what I was getting for my money - and I got what he promised and more. I just couldn't be happier..... HOWEVER.....two years later my gutters are leaking at the corners... when i did eventually get through to the company's call centre and left a message, it was not returned. It was really hard to get anyone to answer a phone, but when I did get through and spoke to someone, (which took several days of trying) I was told that I had to apply via email, and an electronic form was sent to me, which i filled in and emailed back TWICE... this is the worst after service I have ever experienced. I left my first message with this company on 15 August 2013, and am still waiting to hear from anyone as to when my gutters will be fixed. The cruel irony is that i had my original gutters replaced because of leaking corners, and now I have the same problem, plus they don't hold as much rain water, so sometimes it comes tipping over the sides.. and I am $3,000 down... I also learned another valuable lesson - don't leave a review on Home Stars when you are offered a $50 incentive to do so... it clouds your judgement.... I still think that the guys who installed the gutters were awesome, but the after service from this company is crap...and if you are not good on the computer then having to file your complaint and service needs via an electronic form is not the way to go....I am off to report them to the BBB....

I never take the time to write reviews, but I feel that this company was very professional, courteous, and friendly. Definately worth the time and effort! Every time they come to do a service on my home, they always ask me to take a look, and make sure I'm happy with it. I have on some occassions asked them to touch up areas and they willingly accommadate my requests. I feel that every employee that has come has been this way. I don't know about anyone else, but I would highly recommend this company for any work to do.