The Granite Guys

Countertops
Calgary AB T2G 4C7
Write a Review
Write a Review


HomeStars
Countertops
The Granite Guys
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Granite Guys

Average customer rating:
9.8 10 (348 reviews)

Sort by

Private User
Private User
Private User reviews Calgary, AB
8/10

Happy but definite communication issues

Poor communication with sales resulted in delays, issues, and even errors in slab delivery to their shop. Stay on top of things to prevent issues. However, measurements, shop communication, and install went smooth restoring faith in company. Overall I was happy with both finished product and pricing.

Approximate cost of services:
$3,200.00
Was this review helpful?
Company Response

Thank you so very much for your review and sharing your concerns. We will certainly do what we can to improve and stay on top of things. We are glad to hear that the measurements, shop communication, and install went smooth and that you were happy with the finished product and pricing. Thank you again and know that we are always here for you!

Uvula
Uvula
1 review Calgary, AB
10/10

Counter and sink

Ordered our new quartz counter and ceramic double sink. Price was great compared to other quotes we got, so we went with The Granite Guys; good thing we did. From the subcontractor who came to do the template and the installers, service was top notch. Andres and Jay did the installation and the finished job is perfect. We have a hundred year plus year old home. As you can imaging nothing is perfectly level or straight. You'd ever know it looking at the finished product.

Approximate cost of services:
$3,600.00
Was this review helpful?
Company Response

Wow what a fantastic review! Thank you so very much for taking the time to share your kind words and choosing The Granite Guys. We are delighted to know that you had a great experience with us from start to finish and are happy with the finished product. We are honored that you chose us after researching other companies as well. We are so proud of our team and it means a lot to know that our subcontractor, Andres and jay left a good impression. Enjoy your new countertops and know that we are always here for you!

Floyd
Floyd
1 review Calgary, AB
10/10

Kitchen counter renovation

Andres and Jay were friendly, cooperative, paid attention to details and went the extra mile! Skilled workers!

Approximate cost of services:
$5,757.00
Was this review helpful?
Company Response

Thank you so very much for your wonderful review and choosing The Granite Guys! We are so glad to know that Andres and Jay went the extra mile and that you had a great experience with them. They are amazing installers and passionate about their craft. We truly appreciate your kind words regarding them. Thank you for taking the time to help us spread the word and know that we are always here for you!

Hawkwood Resident
Hawkwood Resident
1 review Calgary, AB
10/10

Replaced countertops and backsplash

Right from the start of the project, the experience was good. The plans quickly came together and we were able to make changes to the scope of the job without issue. They always made the changes quickly and gave us an updated cost immediately.

The products they used were very good. The installers were on time, did excellent work and seemed to really enjoy their jobs. They were easy to work with and allowed us to continue with our day with minimal inconvenience. We would definitely call them again for another project.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Wow what a fantastic review! Thank you so very much for sharing your kind words and choosing The Granite Guys. We are delighted to know that you had a good experience with us from start to finish. We do our best to keep our customers updated, provide quality products, and deliver the highest level of customer service possible. We truly appreciate you letting us know that we were able to accomplish these for you. It is also wonderful to hear that our installers left such a great impression and that you would consider working with us for future projects. It means more than we could ever say. Thank you again and know that we are always here for you!

djsilber
djsilber
1 review Calgary, AB
10/10

Kitchen renovation

Last Friday we had our project completed. The installers Brandon and Andres did an excellent job installing the finishing touches on our Kitchen. We are very pleased with the result.
Dale and Rocio

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you so very much for your wonderful review and choosing The Granite Guys! We are so glad to know that you had a great experience with us and are pleased with the results of he job. Bandon and Andres are awesome installers and passionate about their craft. We truly appreciate your kind words regarding them. Enjoy your new kitchen and know that we are always here for you!

The Scotts
The Scotts
1 review Calgary, AB
9/10

Purchasing a top for our wet bar.

The whole experience was excellent from entering the show room the entire staff were so helpful and professional. The first remnant we picked ended up being to small but they went out of their way to find one that was very similar, and had it cut and delivered on time. Mitchell and Carlos the installers were very friendly, polite, clean and helpful. When finished they instructed us on the care. When the job was finished my wife ended up liking the new top better than the first one we picked. We would recommend the Granite Guys to anyone anytime for any counter top needs.

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Wow what a phenomenal review! Thank you so very much for sharing your kind words and choosing The Granite Guys. We are so glad to know that your experience with us was excellent from start to finish. We are so proud of our team and it is wonderful to hear that they went above and beyond for you. Mitchell and Carlos are amazing installers and your warm sentiment regarding them truly speaks volumes. You recommending us means more than we could ever say. Enjoy your new bar and know that we are always here for you!

Christopher Johnson
Christopher Johnson
1 review Calgary, AB
10/10

Kitchen countertops

I absolutely love my new countertops. Thanks to everyone at granite guys, great people to deal with. Brandon and Andres the installers did an awesome job installing. Great company all around.

Approximate cost of services:
$4,362.00
Was this review helpful?
Company Response

Wow what an amazing review! Thank you so very much for doing this for us and choosing The Granite Guys. We are delighted to hear that you love your new countertops and that Brandon and Andres did an awesome job for you. It was truly our pleasure and we really appreciate your kind words. Thank you again and know that we are always here for you!

P & S
P & S
1 review Calgary, AB
10/10

Kitchen counter renovation

Our kitchen cabinet company recommended The Granite Guys for the counter.
From Mystaya the sales rep through Fernando who came to measure and check the site conditions to both Brandon and Andres who did the installation.
They did a great job, professional, efficient, accommodating and left the whole area clean and tidy and looking just as we expected.
There was a little mistake as they arrived without the piece for the window sill. An unfortunate mistake at the shop but it was handled professionally by all and they returned the following day to complete it.
We have no hesitation in recommending The Granite Guys for counter installations.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Wow what a fantastic review! Thank you so very much for taking the time to share your kind words and choosing The Granite Guys. We are so glad to know that although the window sill was installed the next day, you are happy with our service and the results of the job. We truly appreciate your kind understanding. Our team always does their best to go above and beyond for our customers and it is wonderful to hear that Mystaya, Fernando, Brandon and Andres left a great impression. You recommending us means more than we could ever say. Enjoy your new kitchen and know that we are always here for you!

Wendy R in Calgary
Wendy R in Calgary
3 reviews Calgary, AB
10/10

Kitchen countertops

We had a recent kitchen renovation. Our cabinet contractor recommended The Granite Guys to do our countertops. We were so pleased with the services that we received. Mystaya was able to assist us with selecting the perfect quartz slab. She was able to find a matching remanent so we could do the entire perimeter counters at a significant cost savings. The templates were done by Fernando, who also took the time to answer our many questions. When it came time for the installation, everything fit perfectly. Brandon and Andres did a wonderful job of installing the finished counters. They had to do a bit of shimming so the counter surface would meet up to the existing backsplash (which we wanted to preserve). The completed job is top quality and we could not be more pleased. Thank you to the Granite Guys entire team!

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Wow what a fantastic review! Thank you so very much for taking the time to do this for us and choosing The Granite Guys. We are delighted to know that you are pleased with the services you received and are happy with the results of the job. We are so proud of our team and appreciate you letting us know that Mystaya, Fernando, Brandon and Andres went above and beyond to deliver the highest levels of quality and customer satisfaction. Thank you again for sharing your kind words, it truly means so much to us. Enjoy your new kitchen and know that we are always here for you!

Todd & Kari
Todd & Kari
1 review Calgary, AB
10/10

Kitchen Countertop and Backsplash Reno

We wanted a kitchen countertop and backsplash renovation for several years and were unsure how to approach the project. After a consultation with Aliza, we received great recommendations and guidance through the entire process. The gentleman that did the templating was so precise, checking and rechecking to ensure the quartz countertops would fit nicely. David and Andres were so professional and took pride in their countertop installation. The entire team, including the plumber and tile installers, made this a great experience. We would highly recommend the Granite Guys.

Approximate cost of services:
$10.00
Was this review helpful?
Company Response

Wow what an amazing review! Thank you so very much for sharing your kind words and choosing The Granite Guys. We are delighted to know that our team made your experience with us a great one. Aliza, our templators, David and Andres are all customer service experts and passionate about their roles. It is so nice to receive your warm sentiment regarding them and we are very glad to know that they all went above and beyond for you. You recommending us means more than we could ever say. Thank you again and know that we are always here for you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Granite Guys

The Granite Guys is one of Western Canada's leading custom fabricators of natural stone and quartz surfacing. Our professionalism and experience are second to none, which is reflected in the loyalty of our customers. The use of leading-edge technology enables us to apply professional cutting and polishing finishes to our stone surfaces.

CATEGORIES
Countertops
PRODUCTS
GRANITE, MARBLE, SOAPSTONE, TRAVERTINE, ONYX, LIMESTONE, NEOLITH, QUARTZ, DEKTON, PORCELAIN
SERVICES
ESTIMATE/TEMPLATES REMOVAL OF OLD COUNTERTOPS TILE REMOVAL AND INSTALLATION OF NEW BACKSPLASH (TILE OR SLAB) GRANITE REPAIRS AND SERVICE 15-YEAR RESIDENTIAL STAIN WARRANTY PLUMBING PRODUCTS AND SERVICES THROUGH OUR SISTER COMPANY
BRANDS
CAESARSTONE, HANSTONE, SILESTONE, LG, CAMBRIA, VICOSTONE, DEKTON, NORTHERN LIGHTS, LAMINAM, TOUCH, MONDIAL, HARI STONES, PRARIE STONES
SPECIALITIES
STONE (COUNTERTOPS, FIREPLACES, SHOWERS, BBQ, TABLES, WALLS) CUTTING AND INSTALLATION
WEBSITE
https://www.calgarygraniteguys.ca/
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
VISA, MASTERCARD, AMEX, DEBIT CARD, CHEQUES, CASH AND COMPANY PURCHASE ORDERS
LICENSES
CITY OF CALGARY BUSINESS LICENSE
MEMBERSHIPS
BBB AND THE MARBLE INSTITUTE OF AMERICA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 YEAR WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.