The Granite Guys

Countertops
Calgary AB T2G 4C7
Write a Review
Write a Review


HomeStars
Countertops
The Granite Guys
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Granite Guys

Average customer rating:
9.8 10 (349 reviews)

Sort by

mdmacdonald in Calgary
mdmacdonald in Calgary
1 review Calgary, AB
2/10

Remnant Quartz

I had requested a quote from Granite Guys for the install of a quartz countertop but after providing the measurements twice they were unable to provide an accurate quote. After shopping around I contracted the job to one of their competitors who was able to provide accurate and competitive pricing.

Then I bought a remnant piece of quartz from their bone yard but when I went to pick it up they attempted to bully and guilt my wife into having them install the countertop. She was belittled and nearly denied the purchase of the remnant slab.

In the end she was "allowed" to buy the piece but left with a sour taste.

Approximate cost of services:
$300.00
1 of 2 people found this review helpful.
Was this review helpful?
Tracy
Tracy
15 reviews Calgary, AB
10/10

Amazing Customer Service

From the moment I walked into the store the receptionist Amanda made me felt like a valued customer. This company is going to do whatever it takes to make me happy. Walt was very personable and works really hard to make sure you get the best piece of granite and you are 100% happy. My husband and I showed up on a Saturday hoping to just see our granite. Walt took us on a tour of the plant and showed us how they leather, template and cut the granite. The plant tour was very interesting and you can tell Walt loves to show his customers around. When it came time to template the granite Neil made sure there was very little wasted granite. The installer (Kevin & Tyson) worked very hard to make sure the granite was laid perfectly. I will be developing my basement soon and I can't wait to go back to The Granite Guys.

Approximate cost of services:
$11,000.00
Was this review helpful?
Elliott in Calgary
Elliott in Calgary
1 review Calgary, AB
10/10

Modern kitchen, powder room vanity

Really great service. Responsive, knowledgeable, friendly. Managed to install in record time to get it done before the holidays. Pricing was competitive or better than other places I checked, but the good service was worth it regardless of price.

Approximate cost of services:
$11,000.00
Was this review helpful?
Elle220 from Calgary
Elle220 from Calgary
2 reviews Calgary, AB
10/10

Great Service!

We live in an old house and our kitchen is an odd shape. Fabrication and installation was everything to us. We chose several companies from Homestars and from friends' recommendations. After interviewing several companies we chose The Granite Guys and they did not disappoint! This is one of the few places that lets you take samples home for a few days. Pricing estimates were quick and itemized with options which we preferred to the lump sum pricing. Walter answered all our questions. He made suggestions based on his considerable experience and he did not try to sell us something we didn't need or want. There was no pressure. The templating was accurate. The counter tops fit like a glove - even the quirky spots. We also had a window sill made which looks beautiful. They made the whole process very easy and I highly recommend this company.

Approximate cost of services:
$3,500.00
Was this review helpful?
tsgrafx in Calgary
tsgrafx in Calgary
1 review Calgary, AB
10/10

Kitchen counters

Great customer service from start to finish. They helped us pick out our counters, came out and templated and offered suggestions based on the cabinets and everything was installed and completed within 2 weeks! We did a complete kitchen re-design and this was the only part of the process that went completely smoothy without any stress! I would highly recommend them!

Approximate cost of services:
$6,000.00
Was this review helpful?
Terry & Tracey Blanchette in Calgary
Terry & Tracey Blanchette in Calgary
1 review Calgary, AB
10/10

Kitchen &bathroom countertops

Very pleased with the countertops installed by The Granite Guys. They are professional, knowledgeable, and helpful. The work was done on schedule, and with as little disruption as possible. We would use them again and would highly recommend them.

Approximate cost of services:
$10,000.00
Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
10/10

Granite fireplace hearth

This was the second time we used them and the experience was just as good as the first time. The staff is easy to deal with and they are competent. It is hard to find price, service and quality all in one but they have it.

Approximate cost of services:
$1,100.00
Was this review helpful?
Rick in Calgary
Rick in Calgary
1 review Calgary, AB
10/10

kitchen & bathroom counter tops

We had our counter tops replaced a couple of months ago. I would like to say that right from the first time we visited the showroom, though picking out our granite, and then the installation , the process was fantastic. I would recommend them to anyone. We are enjoying our new granite, thanks granite guy's .

Approximate cost of services:
$7,000.00
Was this review helpful?
Dawn from Calgary
Dawn from Calgary
4 reviews Calgary, AB
10/10

Kitchen Renovation

We bought a house and gutted the kitchen. We made a feature of our 9 foot long island and it needed a special counter top. The Granite Guys helped with the renovation at my parents house and were fantastic! They were friendly, helpful and very punctuational. They are great and I highly recommend their service and expertise. They also have a great sister company for plumbing!!!

Approximate cost of services:
$4,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Vince from Calgary
Vince from Calgary
2 reviews Calgary, AB
10/10

Kitchen renovation

The granite guys were fantastic. The service, attention to detail and whole process was an absolute pleasure. Starting with Walter who was our sales rep, down to Kevin and Tyson the installers everyone was a pleasure to deal with. The job was done right, done fast and painless and the product is amazing. Everyone was very informative and helpful and I highly reccomend the Granite guys if you are doing any kind of counter replacement/tile etc.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Granite Guys

The Granite Guys is one of Western Canada's leading custom fabricators of natural stone and quartz surfacing. Our professionalism and experience are second to none, which is reflected in the loyalty of our customers. The use of leading-edge technology enables us to apply professional cutting and polishing finishes to our stone surfaces.

CATEGORIES
Countertops
PRODUCTS
GRANITE, MARBLE, SOAPSTONE, TRAVERTINE, ONYX, LIMESTONE, NEOLITH, QUARTZ, DEKTON, PORCELAIN
SERVICES
ESTIMATE/TEMPLATES REMOVAL OF OLD COUNTERTOPS TILE REMOVAL AND INSTALLATION OF NEW BACKSPLASH (TILE OR SLAB) GRANITE REPAIRS AND SERVICE 15-YEAR RESIDENTIAL STAIN WARRANTY PLUMBING PRODUCTS AND SERVICES THROUGH OUR SISTER COMPANY
BRANDS
CAESARSTONE, HANSTONE, SILESTONE, LG, CAMBRIA, VICOSTONE, DEKTON, NORTHERN LIGHTS, LAMINAM, TOUCH, MONDIAL, HARI STONES, PRARIE STONES
SPECIALITIES
STONE (COUNTERTOPS, FIREPLACES, SHOWERS, BBQ, TABLES, WALLS) CUTTING AND INSTALLATION
WEBSITE
https://www.calgarygraniteguys.ca/
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
VISA, MASTERCARD, AMEX, DEBIT CARD, CHEQUES, CASH AND COMPANY PURCHASE ORDERS
LICENSES
CITY OF CALGARY BUSINESS LICENSE
MEMBERSHIPS
BBB AND THE MARBLE INSTITUTE OF AMERICA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 YEAR WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.