The Granite Guys

Countertops
Calgary AB T2G 4C7
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Countertops
The Granite Guys
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97%

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Reviews for The Granite Guys

Average customer rating:
9.8 10 (349 reviews)

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dels reno
dels reno
0 reviews Calgary, AB
10/10

Counter top

our kitchen counter installation was a small job but these guys treated it like we were just as important as a big job. They are true professionals and their work was amazing. I have received nothing but compliments on our counter tops. I would highly recommend this company for your next renovation.

Approximate cost of services:
$2,200.00
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Company Response

Thank you so much for the great review Dels !! It was a pleasure to work with you, and we're so glad you're enjoying the new look in your kitchen!

Christophe in Calgary
Christophe in Calgary
1 review Calgary, AB
7/10

Kitchen Countertops

We recently replaced our kitchen countertops and selected the Granite Guys based on the excellent reviews on Homestars. The experience with their sale person was very positive. She provided very useful tips, helped us select the quartz and provided prompt responses to our queries. However, we did encounter various issues with the installation. First we were notified late that it was delayed by approx. 2 weeks. Then they forgot to notify us of the new installation date and we only found out on the day after we contacted them for an update !!! The crew arrived late (around 3pm), struggled to remove our old countertops and were clearly preoccupied by the time at which they would be going home. They broke several wall tiles (which was not entirely their fault since our old countertops were heavily nailed), scratched our existing cabinets, omitted caulking along various joints (including a large gap where shims were used) and poorly secured the sink with a metal strap. We ended-up buying a new strap and replaced it ourselves since we did not feel that using the sink would be safe. The Owner came for an inspection a 5 days later with the good intent of fixing any outstanding issues. Unfortunately, this was too late and we had spent the week-end working on our kitchen ourselves (painting, caulking) in order to be able to use it asap. Overall we felt disappointed that the installation did not go as well as it could have. We are happy with our countertops but I would not rate this company as well as others have.

Approximate cost of services:
$5,500.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

Kitchen countertops

From the moment we went through the door to the day of arrival of the countertops, The Granite Guys were very professional and courteous. We walked through their product and chose our countertop right there. They provided dates for templating and installation. They arrived on time and very efficient. We cannot be more happier with our decision to go with The Granite Guys. Thank you so much.

Approximate cost of services:
$3,100.00
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Company Response

We are so glad to hear you're happy, and it was a pleasure working with you! We appreciate you taking the time to share your review, and want to thank-you for letting us assist you with your project!

McD's in Calgary
McD's in Calgary
0 reviews Calgary, AB
9/10

Granite countertop

We are very happy with our titanium granite counter!! Tammi was super helpful from the first day we entered the store and we got great advice from Felipe as well. The templaters and installers were awesome and were so helpful with any questions we had. Thanks so much for for everything!!

Approximate cost of services:
$4,000.00
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Company Response

We are so glad to hear you're happy with the new countertop, and it was a pleasure working with you both! We appreciate you taking the time to share your review, and want to thank-you for letting us assist you with your project!

Private User
Private User
0 reviews Calgary, AB
10/10

BathRoom reno's

I like to thank Ruben & his staff for making are bathroom reno's that much easier. They took the time to show use so may option that help us out to determine the counter we wanted. I would recommend them to ever one with out any hesitation. Thanks again for your help.

Frank & Judy

Approximate cost of services:
$2,300.00
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Company Response

Thank-you so much Frank. We were happy we could build up your trust with each project, confirming you were at the right place. We enjoyed working with both you and Judy!

RP+Design
RP+Design
0 reviews Calgary, ON
10/10

Kitchen renovation

All counter tops change for new quartz with a waterfall island. The job was done before our time expectation with no issues at all. Installation was clean, fast and on time.

Kudos to Granite Guys, thank

Approximate cost of services:
$4,000.00
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Company Response

Thank you Richardo for your review! Was great to work with you too. Look forward to helping in future projects as well.

Private User
Private User
Private User reviews Calgary, AB
10/10

Kitchen and bathroom renovation - granite counters

We love the look and form of our Pearl bathroom sink purchased from and installed by The Granite Guys while they also installed our gorgeous granite counters! When we noticed a reoccurring stain that slowly become more difficult to clean after only having this sink for less than a year, we were curious. After cleaning this stain yet another time, we could see a tiny black squiggly line that almost looked like a hair through a strong magnifying glass. The red stain would reoccur at this place. We were so pleased that when we contacted Amanda from the Granite Guys with our concern and pictures of the stain and the hairline crack Amanda was on our side and Pearl stood by their product by supplying a new sink and The Granite Guys managed to replace our bathroom sink and did a fantastic job!
We give the Granite Guys 10/10 for both quality and service!
Gail and Bernie

Approximate cost of services:
$7,000.00
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Andrew in Edmonton
Andrew in Edmonton
3 reviews Edmonton, AB
2/10

Worst Receptionist ever or whoever took the call

I just called this morning asking if someone brings in some granite of their own and needed a cut to be done out of it, do they do it?; the response was yes but no as their blade was broken. I had asked again if generally if they do it, and again it was yes but no. Been laughed at the same time, such an amazing customer service!! I am also putting the same review on homestars. Best word of advertisement is with the word of the mouth!!!

Also, we had submitted an email requesting for the same info and never heard back.

Approximate cost of services:
$0.00
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Brianne
Brianne
1 review Calgary, AB
10/10

Fantastic Looking Countertop

The Granite Guys are such an amazing company to deal with. From the initial process of picking out my granite, the ladies at the front were so helpful and their suppliers were so easy to deal with when I went to the warehouse. The guy who came to do the templating was great and had a lot of patience to answer all my questions and make me feel so comfortable with the process. He explained everything and left me detailed notes on what I needed to do before the install. On the day of the install, three guys came as I have a smaller entrance and there were punctual, nice and very friendly. I was unable to do one of the tasks they required and they were more than helpful in getting it done for me to make my countertop look great. They worked hard and kept me informed throughout the whole process. My countertop looks fantastic and you can't even tell where the seams are unless you knew. For my next renovation, I will not hesitate to call them again.

Approximate cost of services:
$3,087.00
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Company Response

Brianne Thank-you for the review. It was a pleasure working with you on your project and we would love to help you with any other projects you may have in the future.
please don't hesitate to call us with any questions or concerns; we take pride in our work and our clients.

John & Arlene in Calgary
John & Arlene in Calgary
1 review Calgary, AB
10/10

Granite Countertops

The Granite Guys as a whole team from sales person to installer all did a terrific job. We love our countertops. The whole process of working with the team has been easy, professional, curteous and more economical then any other company we received quotes from. They care about their customer and their selection of stone was really large and the worked with us to help us find a granite that was perfect for us. Thanks so very much. We will recommend you.

Approximate cost of services:
$8,600.00
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Company Response

Thank-you John and Arlene for the great review; we are so pleased you are happy with your counter tops and the service we provided for you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Granite Guys

The Granite Guys is one of Western Canada's leading custom fabricators of natural stone and quartz surfacing. Our professionalism and experience are second to none, which is reflected in the loyalty of our customers. The use of leading-edge technology enables us to apply professional cutting and polishing finishes to our stone surfaces.

CATEGORIES
Countertops
PRODUCTS
GRANITE, MARBLE, SOAPSTONE, TRAVERTINE, ONYX, LIMESTONE, NEOLITH, QUARTZ, DEKTON, PORCELAIN
SERVICES
ESTIMATE/TEMPLATES REMOVAL OF OLD COUNTERTOPS TILE REMOVAL AND INSTALLATION OF NEW BACKSPLASH (TILE OR SLAB) GRANITE REPAIRS AND SERVICE 15-YEAR RESIDENTIAL STAIN WARRANTY PLUMBING PRODUCTS AND SERVICES THROUGH OUR SISTER COMPANY
BRANDS
CAESARSTONE, HANSTONE, SILESTONE, LG, CAMBRIA, VICOSTONE, DEKTON, NORTHERN LIGHTS, LAMINAM, TOUCH, MONDIAL, HARI STONES, PRARIE STONES
SPECIALITIES
STONE (COUNTERTOPS, FIREPLACES, SHOWERS, BBQ, TABLES, WALLS) CUTTING AND INSTALLATION
WEBSITE
https://www.calgarygraniteguys.ca/
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
VISA, MASTERCARD, AMEX, DEBIT CARD, CHEQUES, CASH AND COMPANY PURCHASE ORDERS
LICENSES
CITY OF CALGARY BUSINESS LICENSE
MEMBERSHIPS
BBB AND THE MARBLE INSTITUTE OF AMERICA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 YEAR WARRANTY
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