Aurora Windows & Doors

Windows & Doors Installation & Service
Oshawa ON L1H 1C5
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Reviews for Aurora Windows & Doors

Average customer rating:
9.7 10 (237 reviews)

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Natalie
Natalie
1 review Vaughan, ON
10/10

Windows and doors installation

Great service - from both sales person and installation team. Replaced windows and doors with no incident and no mess. Installers were on time and very courteous. All mess and debris was cleaned up after each window install.
This is a company that focuses on quality and truly values your business - I highly recommend it.

Approximate cost of services:
$26,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Natalie, Thank you very much ,
For such a great review of our company,
From my side, I would like to tell you,
That it was a great pleasure for me to deal
With you and Your husband, Matthew!
Also it was a great pleasure to have a deal with
Matthew's brother, Adam, and his family!
We, at Aurora windows and doors ,
Will continue to take care of you ,regarding
The warranty and any other possible help,
If You will need so , regarding your project, that we
Had a pleasure to perform for you recently !
Aurora windows and doors .

Courtice C.
Courtice C.
1 review Courtice, ON
9/10

All major window replacement throughout house

Great job from both the sales and installation perspective. Clean up and post installation explanation was great

Approximate cost of services:
$7,000.00
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Company Response

Dear Customer, we appreciate your time, spent on
Reviewing our service, we are happy , that our service
Was complete to your satisfaction. Will be a pleasure for us to help you with the other projects in the future .
Please contact us , if you need our help.
Aurora windows .

Angela
Angela
2 reviews Bowmanville, ON
10/10

Windows and Doors

I can't even begin to express how thrilled I am with the people from Aurora after having all the windows and doors replaced in our home! Alon was truly amazing. He sat down with my husband and myself, went through different options and explained all the pro's and con's of our choices.

The crew was great, they worked quickly but made sure every little detail was perfect. And they never gave the impression that myself or either of my young (and very curious) children were an inconvenience when we did need to access a room they were working in (or when my son decided to check out what they were up to in his room!)

The work was great, the people were great, and I can not stress enough that if you need anything done go to Aurora!

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Angela, thank you very much for such amazing review
Of the service, that we recently provided you,
Involved on the replacing all the windows and doors in your house, also we had an opportunity to provide our service
To your family member in Havelock. It was a great pleasure
For us to help you with your projects, and we are very pleased , that the job was completed to your satisfaction.
Thank you very much for choosing our company
For the windows and doors replacement!
We will continue to look after you, regarding the warranty
Service and customer's care if will need so.
Aurora windows and doors.
Special thanks from Alon.

zakandkate
zakandkate
2 reviews Oshawa, ON
10/10

New Front Door Installation

Everyone from Aurora Windows and Doors were professional, pleasant and easy to deal with! The installation was quick but no detail was overlooked. The installers took the time to complete every finish detail to make our new door look amazing! We are very impressed with quality, workmanship and professionalism. We will be using them for any future work we may need.

Approximate cost of services:
$3,000.00
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Company Response

Dear Valued customer,
We at Aurora windows are very pleased with this great review that you posted about our company. We will be more than happy to provide you with further service.

Karl
Karl
2 reviews Oshawa, ON
4/10

window replacement

-did not arrive until 11am so they were still installing until nearly 10pm with only 2 people in the team
-replaced interior window proper trim moldign with flat wood pieces, not "molded" trim
- left caulking containers and metal cut pieces on the ground outside window

Approximate cost of services:
$4,200.00
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Company Response

Please accept our sincere apologies for the inconvenience you may have experienced in respect to the installation.
At Aurora Windows we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. I regret that we provided you with bad service and a poor customer experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
We will try to resolve this situation to your satisfaction.
We deeply value your relationship with Aurora Windows and are committed to providing you with the highest level of service simply because our customers deserve the very best.

sadler.rko28
sadler.rko28
1 review Bowmanville, ON
10/10

Doors and Windows

From the initial sale by Alon to the installation, everything was done very professionally. They were easy to work with when it came to determining our needs, and the installation of the products was superb. Even my contractor who was doing renos at my house at the same time as the Aurora installation commented on how good a job they did. I would purchase from then again in the future.

Approximate cost of services:
$6,000.00
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Company Response

Dear customer, we , at Aurora windows and doors
Are very happy to get such a nice review of your recent
Deal with us. We will continue to take care of you in the future. Always a pleasure to deal with you.
Thanks.

melailey
melailey
1 review Oshawa, ON
10/10

front entrance door

The work was done in time and in a very professional way. We are very satisfied with the workmanship.

Approximate cost of services:
$2,700.00
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Company Response

We, at Aurora windows and doors,
Appreciate your business with us!
We are happy to help you with any
Of your projects,
Pleasure to deal with you!

catherine.fry
catherine.fry
1 review Oshawa, ON
10/10

Front Door

The service was excellent. Everyone was outstanding to deal with. Price was reasonable. Door was delivered and installed on time. Very happy.

Approximate cost of services:
$2,400.00
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Company Response

Catherine, we are vey happy to get so positive
Review from you!
We will continue to serve all of our customers
With the best service, that we can provide!
It was a pleasure for us to deal with you,
And your parents!

Private User
Private User
Private User reviews Ajax, ON
10/10

Windows

Aurora windows Andres doors esp Alon Kirichenko was outstanding, very professional and especially great company to deal with. From start to finish they provide a great service to my house, from installing the windows and cleaning the house to make sure that they leave the place as it should be. Highly recommended to all millions of people who want to have their windows and doors to replace. A company you can trust

Approximate cost of services:
$7,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Dear, Valued customer ,
We, at Aurora windows and doors
Are very pleased with that great review ,
That you posted recently , after the windows installation,
That we provided you. Your satisfaction with our service is very important for us, we will continue to look after you
In terms of warranty or other future projects.

Jim WILSON from Courtice Ont.
Jim WILSON from Courtice Ont.
4 reviews Pickering, ON
10/10

Front doors, windows

Totally professional, the attention to detail is wonderful. The doors have made a great improvement to the house. The crew was courtious and accommodating. Both inside and outside were left in excellent condition. Highly recommend Aurora Windows and doors. J Wilson

Approximate cost of services:
$0.00
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Company Response

Thank you for reviewing our company. We at Aurora Windows and Doors greatly appreciate customers as yourself and happy to provide you with our services.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aurora Windows & Doors

Aurora Windows and Doors Company in Oshawa and Montreal carry only high-quality name brand windows and doors. Whether you are renovating, redecorating, or building a new home or office, we can help you choose the right windows and doors for your needs. We are proud to say that we are one of the largest custom windows and doors retailers in Ontario and Quebec, providing services to numerous building contractors, businesses, and homeowners. We invite you to visit our showroom to learn more about how new windows and doors can change the look of your home or office. We supply and install custom windows, custom doors, sliding patio doors, garden doors, california shutters.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
We supply and install vinyl, energy-efficient windows, custom fiberglass and steel doors, sliding patio and garden doors.
SERVICES
Supply and install custom windows and doors
BRANDS
Novatech, Dorplex, Palma Doors, Queens Doors, VinylPro Window System, Vista Patio Doors, Verre SelecT, Trimlite, Vinylbilt
SPECIALITIES
Supply and Install Vinyl Windows, Fiberglass and Steel Doors, and Sliding Patio Doors
WEBSITE
https://www.aurorawindows.ca/
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
E-TRANSFER, DEBIT, VISA, MASTERCARD, CHEQUE, CASH
MEMBERSHIPS
BBB, ENERGY STAR
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime on Windows
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