Aurora Windows & Doors

Windows & Doors Installation & Service
Oshawa ON L1H 1C5
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Reviews for Aurora Windows & Doors

Average customer rating:
9.7 10 (237 reviews)

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linda.tracy
linda.tracy
1 review Oshawa, ON
10/10

Living room window

The window is beautiful! Felix and everyone that works at Aurora Windows are very professional and helpful. The window installers were wonderful, they did an amazing job and you would never know there had been work done there. They left the property pristene. I will recommend Aurora to all my family & friends!!

Approximate cost of services:
$3,200.00
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Company Response

Thank you so much for taking your time to leave such a great review for our company. We are glad that you are happy with the installation and would love to work with you more in the future.

L. L.
L. L.
1 review Whitby, ON
10/10

Whole house window replacement.

Professional and friendly. The work is beautiful. And the clean up after, left the house cleaner than it was before. Bravo!

Approximate cost of services:
$17,000.00
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Company Response

Than you so much for your beautiful review. We truly treasure customers as yourself and are happy to work with you.

mariancook3222 in Toronto
mariancook3222 in Toronto
1 review Bowmanville, ON
0/10

Buyer beware

Poor warranty. Had to pay manufacturer to correct installation of doors & install handles on retractable doors. Read small print. Very disappointed would never use again. Felix insisted manufacturers provided wrong handles & closure for retractable doors. Manufacturers technician installed the originally supplied handles, no problem but it took 3 hours to correct the drafty doors. Door’s “sweep” (insulation at the bottom of the door) installed too high. Just a nast job by Aurora & nasty experience with Felix. Thank God Mnufacuter was willing to fix poor installation (for a price).

Approximate cost of services:
$6,000.00
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Company Response

Hello, we are truly sorry for the inconvenience you have experienced. Upon signing the contract we have personally informed you on our warranty. The details are highlighted in the back of the contract. We have sent our technician multiple times, however, no one was home to answer the door. We have always been responsive for your calls and tried to help you out even though it was no installation issues. Our technician even have cleaned the tracks for your screen free of charge,that was maintainance issues,not installation.

kkent
kkent
1 review Whitby, ON
10/10

Windows

The initial estimate was extremely detailed and easy to understand. The installers did a great job cleaning up & getting rid of old windows. Impressed to see the salesman come part way through as well to review the progress and ensure we were happy with work to date. The windows look amazing, we are very happy with product & services provided and will be calling them next year to have the last few windows replaced.

Approximate cost of services:
$11,000.00
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Company Response

Dear Customers,
We, at Aurora windows and doors ,
Working very hard to make every of our customers
Happy with our service, that we professionally providing
With our day to day installations.
As a result of that, we extremely happy
To get such a great review from you!!!
We will continue to look after you with every
Small window, that you would like to be installed
By us in the future.
Thanks for your business.

cambridge204
cambridge204
1 review Oshawa, ON
10/10

Window installation

The work involved replacing older windows with modern windows. The modern windows are sturdy then the older windows.

Approximate cost of services:
$6,900.00
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Company Response

Dear Customer!
We highly evaluate the time,
That you spend to review our service,
That we provide you recently.
We will continue to look after you, in terms
Of warranty.
It was a great pleasure for us to have a business
With you.
Aurora windows and doors.

Fl
Fl
4 reviews Oshawa, ON
10/10

Front House Doors

Great customer service! The whole staff is very professional, friendly, knowledgeable, reliable and polite! I was also very impressed at time of installation. The crew was very polite, on time, very professional , and very clean! It was a great pleasure working with Aurora Windows. They offer great quality product, great prices and great customer service. Will continue to deal them in the near future.

Approximate cost of services:
$1,300.00
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Company Response

Thank you for your great review on homestars. We really appreciate customers as yourself. We are glad you love your new front doors and you are happy with our work and services. We hope to work with you more in the future.

Jesse J.
Jesse J.
1 review , ON
10/10

7 new windows installed.

In the estimate phase, they were quick, helpful and more than competitive in their quote. When installing the windows they showed respect for the house and family. They did the install efficiently with 3 workers and cleaned up any mess they had.

Approximate cost of services:
$3,500.00
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Company Response

Dear customer, we are very happy to get
Such a great review from you!
It was a great pleasure to have a deal with you,
Please let us know, if you will need something else,
We are here to provide you professional service.
Thanks.

Jodi
Jodi
4 reviews Whitby, ON
10/10

8x8 sliding door

this is our 2nd time using aurora windows and doors and we are thrilled with the results! installation was a breeze and everyone has been wonderful to work with!

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Dear customer, we are very happy to get
Such a great review from you!
It was a great pleasure to have a deal with you,
Please let us know, if you will need something else,
We are here to provide you professional service.
Thanks.

lhullah
lhullah
1 review Oshawa, ON
10/10

Replaced all windows and doors.

I was extremely impressed with every aspect of the job. From meeting Alon who came to measure and price my new windows and doors right to the installation and follow up. Alon was very professional helpful and patient. He came back several times when I had questions or concerns to make sure everything was just right. The windows came in a very timely manner and the installation guys where absolutely amazing. Everything looks great and I would Highly recommend to friends and family.

Luke Hullah Oshawa

Approximate cost of services:
$9,000.00
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Company Response

Dear customer, we are very happy to get
Such a great review from you!
It was a great pleasure to have a deal with you,
Please let us know, if you will need something else,
We are here to provide you professional service.
Thanks.

Kris in Courtice
Kris in Courtice
2 reviews Courtice, ON
10/10

New Sliding Door

Aurora did some great work for my in-laws, so I had them come out to do a quote on our ailing patio door. From quote to install of the new sliding door it was about 4 weeks. Great job and a great door!

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

Dear customer, we are very happy to get
Such a great review from you!
It was a great pleasure to have a deal with you,
Please let us know, if you will need something else,
We are here to provide you professional service.
Thanks.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aurora Windows & Doors

Aurora Windows and Doors Company in Oshawa and Montreal carry only high-quality name brand windows and doors. Whether you are renovating, redecorating, or building a new home or office, we can help you choose the right windows and doors for your needs. We are proud to say that we are one of the largest custom windows and doors retailers in Ontario and Quebec, providing services to numerous building contractors, businesses, and homeowners. We invite you to visit our showroom to learn more about how new windows and doors can change the look of your home or office. We supply and install custom windows, custom doors, sliding patio doors, garden doors, california shutters.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
We supply and install vinyl, energy-efficient windows, custom fiberglass and steel doors, sliding patio and garden doors.
SERVICES
Supply and install custom windows and doors
BRANDS
Novatech, Dorplex, Palma Doors, Queens Doors, VinylPro Window System, Vista Patio Doors, Verre SelecT, Trimlite, Vinylbilt
SPECIALITIES
Supply and Install Vinyl Windows, Fiberglass and Steel Doors, and Sliding Patio Doors
WEBSITE
https://www.aurorawindows.ca/
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
E-TRANSFER, DEBIT, VISA, MASTERCARD, CHEQUE, CASH
MEMBERSHIPS
BBB, ENERGY STAR
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime on Windows
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