- Approximate cost of services:
- $1,900.00
- Company Response
We pride ourselves on our quality work and that includes the clean-up. Thanks for the kind words, Bob.
All the Best,
Heather Lodde
We pride ourselves on our quality work and that includes the clean-up. Thanks for the kind words, Bob.
All the Best,
Heather Lodde
Hi Joe,
I want to apologize for taking so long to reply to your review. I have to say, I took the review very personally on both a professional & personal level. I have worked in the construction industry for over 20 years and have never been accused of not doing a quality job. I take great pride in the work that we do as a company & great pride in the people we employ. I’ve read your review numerous times so that I can approach your issues with our work on a professional level, rather than an emotional level.
I feel as though we have a very detailed contract outlining the scope of work to be done, but perhaps we could become even more detailed as the issues you had with our work were not part of our contract. (sealant, back splash, door paint) We feel it’s important for the customer to know exactly what they can expect & perhaps there were too many assumptions made on your part, that we were not clear about.
It’s also difficult to work under an extremely tight time line. Inevitably in construction, things don’t always go as planned, so it is also our job to let the customer know that although we will do our very best to get the job done on schedule, there has to be a little room for flexibility to offset such constraints. The more constraints we have for time, leaves us with no additional time to do any extra’s the customer might want done. I believe I was at the job site on at least 5 occasions to go over this with you.
I refuse to go into any mudslinging about what was said or done on your part & am more than happy to go over your issues with you. I am confident in the work we have done for you. Our employee’s are very experienced, knowledgeable, and pleasant and I will stand behind all work set out in our contract. As I have said before to you, my door is always open, & my phone is always on.
Thank you,
Manny DeMelo
Thanks for the kind words, Mark. I'm happy to hear that we exceeded your expectations.
All the Best,
Heather Lodde
One of the biggest compliments we can get from a customer is having them hire us for a second (or third..or fourth...) project. We really appreciate your continued business.
Best Regards,
Heather Lodde
It's good to hear you're happy with the work we did. Thanks for passing our name along to your friends, Dave.
Best Regards,
Heather Lodde
Our reputation is only as good as our last job, so we take pride in every project we complete. If you ever need anything else, don't hesitate to call.
All the Best,
Heather Lodde
replaced our windows, our patio doors, they cleaned all the balconies.
Thanks for taking the time to write a review, Hildi. I'm glad to hear you're satisfied with the work we did.
Best Regards,
Heather Lodde
I'm happy to hear you love your new roof and renovated bathroom. Thank you for choosing us again and again.
All the Best,
Heather Lodde
Thanks for taking the time to write a review, Don. We really appreciate your continued business.
All the Best,
Heather Lodde
Thanks for the honest review, Angela. Glad you were happy with the finished product!
Best Regards,
Heather Lodde