Alfa Roofing & Siding Ltd

Roofing
Calgary AB T2H1L9
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Roofing
Alfa Roofing & Siding Ltd
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79%

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Reviews for Alfa Roofing & Siding Ltd

Average customer rating:
9.4 10 (19 reviews)

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Private User
Private User
Private User reviews Calgary, AB
0/10

HORRIBLE Customer Service!

Work customer service I have ever experienced! We had gone through our insurance to have our roof replaced - worst thing we could have done. From the very beginning Alfa Roofing was a horror show. No one had even bothered to call us to tell us when our roof would be done, we found out when we got home one evening and shingles were on the roof. The "roofers" then proceeded to start doing the job the next morning when a snow storm was on the way. The whole job was a joke. Trying to speak with Jayson proved to be a total waste of time. He was rude, condescending and completely incompetent. The same can be said for his father Lynn. They made myself and my husband feel like we were stupid to have voiced our concerns over the roofing job. About one month after the roof was finished, shingles had actually begun to come loose and one even detached and is now sitting in our gutter. There are roofing nails and debris all over our property, and to all this Jayson had told us that the roof looked "awesome," Since this ordeal we have had not one, but two other roofers and adjusters come out to inspect Alfa's job and BOTH have concluded that the entire roof needs to be redone. Great job, Alfa! Looks like our concerns were right from the beginning. Wouldn't let these guys roof a doghouse!

Approximate cost of services:
$15,000.00
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Company Response

We're so sorry you feel this way. Can you call our office so that we can address your concerns.

John Slade from Calgary
John Slade from Calgary
2 reviews Calgary, AB
10/10

Re-roof

Have used Alfa roofing 4-5 times personally over last few years and have had excellent service and workman-ship every time. I recommend to all my Realestate clients. Pricing is always competitive as well....

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Murray Sagal from Calgary
Murray Sagal from Calgary
1 review Calgary, AB
10/10

roof

Great workmanship. Quality product. Very responsive. Great customer service. I am a very satisfied customer, delighted with the results and I highly recommend Alfa for all your roofing needs big or small.

Approximate cost of services:
$17,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Murray - we really appreciate the feedback. It was great having you as a repeat customer.

Kirk brown  from Calgary
Kirk brown from Calgary
1 review Calgary, AB
10/10

Roofing

I have the great people at Alfa do several books for me ranging from quick repairs on renovation or addition to complete new construction and full reroofs. Each time the project was discussed by Jason very knowledgeably with great recommendations and finished quickly with no issues with the crews being respectful and keeping the site clean at all times. Highly recommended.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Kirk - it has always been a pleasure to work with you.

Rudy Braun from Calgary
Rudy Braun from Calgary
2 reviews Calgary, AB
10/10

vinyl siding

We notice siding coming loose about 30 ft up on the west side and there was no way for us to repair this so we had Alfa out and they had the ladders for this type of repair and had it fixed in no time!! Happy Customer

Approximate cost of services:
$115.00
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Rosemarie in Calgary
Rosemarie in Calgary
5 reviews Calgary, AB
10/10

New Replacement Roof

Alfa Roofing treated us like the most important client they had. Their service was exceptional; they patiently answered all our questions about various roofing products and we are extremely happy with the results. We would highly recommend this company to anyone.

Approximate cost of services:
$12,000.00
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Company Response

Thank you Rosemarie - that's very kind of you and we appreciate your comments.

Pamela from Calgary
Pamela from Calgary
4 reviews Calgary, AB
10/10

Re-roofed hail damage

Jayson Grant at Alfa roofing was courteous, polite, friendly and kept in contact with us through the whole process of re-roofing our home. His team did not leave any garbage, nails or shingles in our yard during or after the work. A great company to deal with!!!

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for such a positive review.

B Kal in Calgary
B Kal in Calgary
2 reviews CALGARY, AB
10/10

Roofing

We were very pleased with the excellent roofing job done by this company. The quote was reasonable and the owner was very clear when presenting the options available. He made recommendations and discussed how the pricing could change based on what problems they "might" find. The job was completed in a timely fashion and the cleanup was absolutely perfect. There were no extra costs on this job and the owner reported back to confirm what exactly was done eg, an extra vent installed etc. This roofing job was done on a rental property and when I need a new roof on my primary home , I will certainly call them back to do the job here.

Approximate cost of services:
$0.00
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Company Response

Thank you - we appreciate your excellent feedback. We look forward to working with you in the future.

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