- Approximate cost of services:
- $3,000.00
- Company Response
Thank you so much for your kind words, Helen! It was a pleasure helping to provide some much needed shade for your patio space. All the best!
Thank you so much for your kind words, Helen! It was a pleasure helping to provide some much needed shade for your patio space. All the best!
AWESOME work highly recommended !!
Thank you for your kind words! :D
Thank you so much for leaving us this great review!!
Sincerely,
Jamie Brow
Above All Awnings
Hello, C. We are sorry to hear you are unhappy with our recent service performed at your home.
You contacted us in early-April to install an awning which you were moving from a previous home. At the time you were given an estimate of $300 to install your retractable awning. A day or two after you first contacted us you were promptly called back and booked in for an exact day and time approximately three weeks out. We confirmed timing with you, showed up exactly at the time you requested and we agreed upon. Our installation team proceeded to professionally install, and much to your approval and enjoyment at the time, your awning.
The red brick dust which is created when drilling into the brick accidentally spilled out of our dust pan which we were using to contain it. Accidents happen and we proceeded to clean the area using your hose. Any minor residual brick dust will easily wash away in the next heavy rain.
After being given an estimate of $300 during our first conversation over the phone, you were in fact only charged $250 for the service.
I am sorry things fell off your wall inside the home. Never before in our experience has the minor vibrations from an outside wall caused things inside the home to fall. We will be conscious of this in the future and do our best to warn our customers if they have any precarious items on shelves just inside where we are drilling to perhaps move them down while we complete our work.
Sincerely,
Jamie Brow
Above All Awnings
Above All Awnings is Toronto’s custom awning, canopy and pergola specialists. We carry the highest quality products possible, all backed by our industry leading warranties so you can enjoy your product for years and decades to come. Its' time to put over 60+ years of awning experience to work for you. Find out how much your new awning will cost with a FREE custom quote! Visit our website or contact us today to get started.