Canadian Security Team

Alarm Systems
Ottawa ON K2G 0A6
Write a Review
Write a Review

Recommended Professionals

90%(3 reviews)
99%(19 reviews)
98%(13 reviews)
90%(3 reviews)
99%(19 reviews)
98%(13 reviews)
HomeStars
Alarm Systems
Canadian Security Team
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

49%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Canadian Security Team

Average customer rating:
9.9 10 (50 reviews)

Sort by

Pete Chatelain from Carp
Pete Chatelain from Carp
1 review Carp, ON
10/10

Home Alarm installation

Wanted everyone to know how much we were pleased with the installation of our new alarm system. The techs were meticulous in their work, very clean and respectful of our home, and explained the system to us very well. I recommend CST Alarms. Pete and Sue Chatelain, Ottawa

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Pete & Sue,

Thank you for the review. We are happy to hear that the installation went so smoothly and to your satisfaction. We have also passed on your positive comments to our techs. Thank you for your business, it is appreciated!!

David Smetana
Vice President

elizabeth Connor from Gloucester
elizabeth Connor from Gloucester
1 review Gloucester, ON
10/10

Installation of alarm system

Excellent service from estimation to completion. Very patient, everything was explained in detail. Courteous, polite and efficient workers. Not a wire to be seen! Thanks to David Smetana who was my first contact and estimator and to Craig fro excellent installation of system. Would highly recommend this company.

Approximate cost of services:
$850.00
Was this review helpful?
Company Response

Elizabeth, thank you very much for the positive feedback. I will be sure to pass this on to Dave and Craig. I am pleased that you had a positive experience dealing with us from start to finish. Please remember our referral program that will earn you 2 months of free monitoring for every client that you recommend and who has a system connected to us. Tom - President

April from Ottawa
April from Ottawa
1 review Ottawa, ON
10/10

Home Alarm

We had an existing alarm system that we wanted to upgrade. Dave gave us our options and didn't try to sell us anything that we didn't need. Andrew, the installer, was prompt, professional and courteous. We are very satisfied with our new systema nd would definitely recommend CST.

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

April, thank you for the positive review. We always strive to exceed expectations. We look forward to providing your security needs for a long time to come. Tom - President

Al from Ottawa
Al from Ottawa
1 review Ottawa, ON
10/10

Home Alarm Install

Amazing service! Technician was on time and friendly. Technician was very thorough explaining all features of the alarm. Dave (VP) is super, always willing to go that extra mile. Strongly recommend.

Approximate cost of services:
$200.00
Was this review helpful?
Laura Lafantaisie from Kanata
Laura Lafantaisie from Kanata
1 review Kanata, ON
10/10

alarm installation

CST installed our new alarm system this week. Their staff where very professional and friendly. They clearly explained all if the options available to me in the event of an alarm and how the service and system worked.

I would not hesitate to recommend their service to anyone and feel secure knowing my family is in their hands.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Laura, I am glad to hear we were able to meet your expectations. Thank you for the feedback, it is always appreciated. I will make sure that the staff involved see your positive review. If there is anything else that you need please do not hesitate to contact us anytime. Tom - President

Dan McManus from Kanata
Dan McManus from Kanata
4 reviews Kanata, ON
10/10

Security system installation

CST is simply amazing. Expert installation to suit anyone's need at a good price. We went with a BAT Internet module and the newest touch screen from DSC. Love arming and disarming the system with my phone. Highly recommend CST over others out there. Thx to Dave and Craig.
Dan and Tanya

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Dan, thank you for the feedback and positive review. We are always glad to get any kind of feedback. I will pass on the thanks to Dave and Craig. If there is anything else you need we are always available at anytime.

Tom - President

Kathleen from Nepean
Kathleen from Nepean
1 review Nepean, ON
10/10

Security and Smoke Detector Alarm System

This company provides excellent service. They were very informative answering all of my questions. At the end of the assessment there was ZERO pressure to buy. I would recommend this company!

Approximate cost of services:
$1,300.00
Was this review helpful?
barry from Ottawa
barry from Ottawa
1 review Ottawa, ON
10/10

Home Security System

From the time we called for a consultation, to the completion of the alarm system installation, everything was handled in an efficient professional manner. Dave and the team, did not try to over sell us and answered all our questions. The complete installation was done in less time than estimated. Extremely pleased and would definitely recommend their services.

Approximate cost of services:
$1,000.00
Was this review helpful?
John from Ottawa
John from Ottawa
2 reviews Ottawa, ON
10/10

Home Security System

We purchased a 7-year old bungalow several weeks ago and initially went with a wireless system from another company. The decision was mostly based on price. Due to multiple issues with the wireless hardware we had to have the system removed.

Based on all of the research we could find CST appeared to be our best alternative and we have certainly not been disappointed.

David came over and reviewed our options and provided an estimate. He did not try to sell us anything we did not need but simply offered advice and made suggestions. Within the week the system was installed at the quoted price and has worked flawlessly ever since.

This time around we opted for a wired system. The installation was painless and the technicians were professional and courteous. It took several hours to install but it was worth it to have it done right.

The price for the wired system was somewhat higher but it works and in this case we believe you get what you pay for. On the flip side the monthly monitoring fees turned out to be less so it will all work out over time.

Throughout the process David and his team were fantastic and continue to be so. Shortly after we had the system installed we requested the addition of an e-mail notification option. We dealt with David directly and within short order it was done... great option is you have teens coming and going.

We would certainly recommend CST to anyone.

Approximate cost of services:
$1,275.00
Was this review helpful?
D'arcy Vout in Nepean
D'arcy Vout in Nepean
2 reviews Nepean, ON
10/10

Home Alarm System

Just bought a new house and needed an alarm system. Tom and Dave were very knowlegeable and didn't try to sell me things I didn't need (which I appreciated).

Their Techs were courteous and friendly and did a great job installing (didn't notice any marks on the walls or any damage). They also took the time to fix issues caused by other contractors (I had a phone jack that was never connected correctly that they reconnected for me).

All in all, an absolute pleasure hiring this company. I will definitely give them more business in the future.

Approximate cost of services:
$600.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Security Team

Canadian Security Team is a risk management and loss prevention specialist utilizing the latest technologies for integrated security solutions for residential and commercial clients. CST offers a wide range of integrated service solutions to meet and satisfy your individual security requirements. Each customer has differing requirements and CST strives to ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Alarm Systems pros in Nepean?