Laurysen Kitchens Ltd

Kitchen & Bathroom - Cabinets & Design
Ottawa ON K2S 1B9
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Reviews for Laurysen Kitchens Ltd

Average customer rating:
7.5 10 (70 reviews)

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Colin in Toronto
Colin in Toronto
0 reviews Toronto, ON
10/10

Great service!

Wow what can I say. We've got the kitchen of our dreams. Laurysen has been so patient and responsive to our needs, have very high standards in their finishing, and their designs were so impressive, plus they did it all during a pandemic. Just amazing.

Approximate cost of services:
$25,000.00
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Company Response

Thank you Colin for your kind words, it has been a trying year during COVID but we are very happy to have met your expectations and thank you!

Troy Gavan in Nepean
Troy Gavan in Nepean
0 reviews Ottawa, ON
10/10

ABOVE AND BEYOND EXCELLENT follow up and service

Beautiful kitchen...Outstanding service!!!!

Upon move in, we were very happy and impressed with the quality and workmanship of the Laurysen Kitchen installed in our new home.

When it mattered most, we were equally impressed with the service and outstanding service.

Through the build of our home in general and through the Builder's deficiencies handling process, some damages and minor issues came up.

Many, many thanks to the staff at Laurysen! When I brought our issues to them, they immediately stepped in and stepped up. They went above and beyond expectations to remedy all issues and leave us with a high quality, beautiful kitchen to enjoy.

It should also be noted that they did this in timely fashion and with great lines of communication and coordination during this trying time where we are all dealing with obstacles presented by Covid-19.

Thanks once again to the team at Laurysen Kitchens. Amazing work!!!

Approximate cost of services:
$15,000.00
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Company Response

Thank you Troy for your positive comments we appreciate the 10 Star!

Eric in Stittsville
Eric in Stittsville
0 reviews Ottawa, ON
10/10

Kitchen island a success because of Laurysen

We went to Laurysen Kitchens for some help with a small kitchen project. Their staff -- from the reception to Mike in the shop -- went above & beyond what we could have ever expected! Their help made our project about a million times easier. Would highly recommend!

Approximate cost of services:
$10.00
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Company Response

Thank you for your kind words Eric, we were happy to help and again our thanks for this positive review!

Bill in Ottawa
Bill in Ottawa
0 reviews , ON
10/10

New home kitchen, bathrooms and closets

We have had 3 kitchens, many bathrooms and closets done by Laurysen Kitchens, most recently kitchen and bathrooms and most closets in a new home just built. The quality of work is unsurpassed, the responsiveness is exceptional and the product is top quality. The designers are very experienced and have answers to the most challenging environments. I highly recommend Laurysen for any of your new builds or reno projects!!!!

Approximate cost of services:
$30,000.00
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Company Response

Thank you Bill for your kind review, on behalf of the Laurysen Team, it was a pleasure serving you.

Ildiko in Mississauga
Ildiko in Mississauga
0 reviews Ottawa, ON
0/10

Terrible Service

Terrible service ! I used Laurysen's 15 years ago and went back to update bathrooms, its been 3 months going back and forth trying to meet the designer to view my plans. The responses were always 2 weeks late and wanting to get counter samples, never got them. Very disappointed !

Approximate cost of services:
$0.00
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Company Response

We apologize for this negative experience, if you could please contact Giuseppe at our office he will be more then happy to address the situation.
he can be reached at gcastrucci@laurysenkitchens.com or at our office 613-836-5353.

Julie in Ottawa
Julie in Ottawa
0 reviews Ottawa, ON
9/10

Kitchen renovation

Our experience was very pleasant and easy. Wael, our designer, was great to work with, and was able to maximize our space, and provide a design that looks fantastic and is functional at the same time. The install was professional and the workmanship was great. Lee in Service is also very helpful, and wants to make sure the customer is 100% happy with the final product.

Approximate cost of services:
$22,000.00
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Company Response

Thank you for your kind words Julie is was a pleasure serving you.

Grumpy in Ottawa
Grumpy in Ottawa
1 review Ottawa, ON
1/10

New Custom Kichen

We built a new custom house 4 1/2 years ago and the builder used Laurysen and a little over a year later the finish around all the door knobs and handles started to come off. We tried to contact the service dept at least 10 times, we left our contact info and they never got back to us, then finally we reached someone in there service dept, there response was there was only a 1 year warranty on the finish and did not offer to even come a check them out, another reputable box store has a 25 year warranty on there cabinets! The doors and drawer fronts are so bad now that we are looking at getting all the doors and drawer fronts refinished or replaced at our expense! That is ridiculous, on a 4 1/2 year old kitchen! There is no way I would recommend Laurysen Kitchen to anyone at this point!

Approximate cost of services:
$15,000.00
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Company Response

Sorry for your negative experience if you could please contact Giuseppe Castrucci at our offices he can then address the problems that you have mentioned.

Private User
Private User
Private User reviews Ottawa, ON
0/10

Ghosting Experts

Our Builder contracted with Laurysen Kitchens. The end result is that we have warped doors (as noted in the PDI inspection so it can't be blamed on the home owners). They took the doors back after 5+ months of back and forth with the builder and Laurysen. They took the doors back and said they were going to replace them...instead they brought the same doors back after applying paint. They also brought back the doors with new chips / dents in them. Now its been 1 month of me chasing after them with voice mails and emails, all of which have been ignored.

Approximate cost of services:
$30,000.00
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Company Response

Sorry to hear that your experience with our company has not met your expectations, please contact me directly at our offices at 613-836-5353 and ask for Giuseppe.

Bella Kravtzov
Bella Kravtzov
1 review Ottawa, ON
2/10

New kitchen in our new house

WE are owners of a new house in Stittsville that moved in it 5 months ago. Till now our kitchen cabinet is missing glass shelves that have been ordered as an upgrade to a basic kitchen. We have paid more than $15000 for upgrades. A technician from the Laurysen kitchen came twice to install the shelves (what is a joke), both times they have been with the wrong size.

Approximate cost of services:
$15,000.00
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Company Response

HI Bella we apologize for this delay, at the present time our Service Manager is working to resolve this issue. Lee can be contacted at our offices should you wish to speak to him 613-836-5353.

Jocelyn in Toronto
Jocelyn in Toronto
1 review Ottawa, ON
10/10

Complete Kitchen Renovation

We had the entire kitchen completely gutted and redone and I could not be more pleased with the result. Our designer Kim was fantastic with several options and designs for us to chose from. Her recommended contractor has been really wonderful to work with, and everything has gone as smoothly as possible considering the size of the project. Would absolutely not hesitate to recommend Laurysen!

Approximate cost of services:
$30,000.00
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Company Response

Thank you Jocelyn for your kind words we thank you for selecting Laurysen Kitchens and wish you many years of enjoyment.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Laurysen Kitchens Ltd

Laurysen Kitchens Ltd. is a renowned family-owned company specializing in the design, manufacturing, and installation of high-quality custom cabinetry and kitchen solutions. Established in 1970 by John and Adri Laurysen in Ottawa, Canada, the company has grown from humble beginnings into a leading player in the kitchen industry.

With a commitment to excellence and innovation, Laurysen Kitchens blends traditional craftsmanship with modern technology to create timeless, functional, and aesthetically pleasing kitchen designs tailored to meet the unique needs and preferences of each client. Driven by a passion for customer satisfaction, Laurysen Kitchens prioritizes personalized service, attention to detail, and superior craftsmanship in every project. Their team of skilled designers, craftsmen, and installers work closely with clients to bring their vision to life, ensuring a seamless and enjoyable experience from concept to completion.

Throughout its decades-long history, Laurysen Kitchens has earned a stellar reputation for reliability, integrity, and exceptional quality, making them the preferred choice for homeowners, builders, and designers seeking top-tier kitchen solutions. Beyond their commitment to craftsmanship and customer service, Laurysen Kitchens also prioritizes sustainability and environmental responsibility in their operations, sourcing materials responsibly and implementing eco-friendly practices wherever possible.

With a legacy of excellence and a dedication to exceeding customer expectations, Laurysen Kitchens continues to set the standard for premium kitchen design and craftsmanship, enriching homes and lifestyles one kitchen at a time.

CATEGORIES
Kitchen & Bathroom - Cabinets & Design, Basement Renovation, Bathroom Renovation, Builders, Carpenters, Framing, General Contractors, Home Additions, Home Office Renovation, Kitchen Planning & Renovation, Trim and Moldings, Renovation Advisors, Condominium Renovations, and Historical Restoration
PRODUCTS
Kitchens, Bathrooms, Closet Organizers
SERVICES
Design, Manufacture, Service and Install
STYLES
Contemporary, Transitional, Classic
SPECIALITIES
Production, Semi-custom & Custom cabinetry
WEBSITE
https://www.laurysenkitchens.com/
YEAR ESTABLISHED
1970
NUMBER OF EMPLOYEES
130
MEMBERSHIPS
GOHBA, CHBA, NKBA, CKCA, Ottawa Chamber of Commerce, West Carleton BIA
WRITTEN CONTRACT
Yes
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