Haven Home Heating and Air Conditioning

Formerly Haven Home Climate Care
Heating & Air Conditioning
Kingston ON K7M 3G1
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Haven Home Heating and Air Conditioning
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Haven Home Heating and Air Conditioning

Average customer rating:
9.4 10 (157 reviews)

Sort by

BeautifulGate Parish in Toronto
BeautifulGate Parish in Toronto
0 reviews Kingston, ON
10/10

Furnace

Our furnace broke down and we place an after hours call to Haven home. In less than 30 mins, a tech by the name Rob showed up.
Rob knew what needed to be done and ensured it was done efficiently. Very cool headed and talented individual.
I have decided to request for him to come service my home furnace.

Approximate cost of services:
$291.00
Was this review helpful?
Randi
Randi
1 review Bath, ON
10/10

Annual cleaning/inspection

Excellent job, very friendly, personable, and professional person - Nick. Was good at explaining how the stove worked. Conscientious about covod protocols. A pleasure to have an interaction with this young man

Approximate cost of services:
$100.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Client Focus is Important with Haven

Tyler and Tyler were the installation crew that proved to be very professional and service oriented. The installed a new furnance and AC unit in four hours - efficient and friendly. Sales and head office were very customer focused in their dealings with us. Thanks.

Approximate cost of services:
$15,000.00
Was this review helpful?
Private User
Private User
Private User reviews Kingston, ON
10/10

Emergency services

Nick P. Came to help with difficulties wee had with our gas stove today. He was very courteous and took the time and was very patient to explain to us what to do and what the next step should be if the problem persist.
Thank you Nick. Awesome response for service!

Approximate cost of services:
$15,819.00
Was this review helpful?
Private User
Private User
Private User reviews Kingston, ON
10/10

New furnace and air conditioner installation

Kody and Jordan installed my new furnace and air conditioner today. They were very friendly and did a great job. They also cleaned up inside and outside leaving it as clean as before they came. Thanks again!

Approximate cost of services:
$12,000.00
Was this review helpful?
Private User
Private User
Private User reviews Kingston, ON
10/10

ERV Installation

Professional and courteous installation by Kenn and Rob. They arrived when they said they would and the work was performed quickly and efficiently. I will most definitely recommend them. Thank you!

Approximate cost of services:
$370,000.00
Was this review helpful?
Private User
Private User
Private User reviews Napanee, ON
10/10

Annual Maintenance

Nick performed annual maintenance on our gas stove. He was polite, friendly, efficient and non-intrusive. He wore a mask at all times and reported to us when he was done that there were no issues.

Approximate cost of services:
$0.00
Was this review helpful?
Alan Stevenson
Alan Stevenson
1 review Kingston, ON
10/10

Air Conditioner Maintenance

Shane, our technician, performed annual maintenance on our air conditioner unit today. He was fully masked, respectfully removed his shoes when entering the home each time - and was very personable & friendly! Shane assured us after the service that our unit was in good condition and performing well. He also explained in detail the benefits of an annual contract with Haven Home, which we had already decided would be of benefit to us. Overall, a very positive experience... we'll see a technician again in the Fall to service our gas fireplace and furnace.

Approximate cost of services:
$60.00
Was this review helpful?
Company Response

Thanks Alan! We appreciate your business, and the time you took to post this review.

Mary Coutts
Mary Coutts
0 reviews Napanee, ON
10/10

Air conditioner

Matt and partner were here promptly on time. I showed them where the work was to be done and they got at it right away. I actually hardly knew they were here. When work was completed he showed me where all paperwork was for the AC and showed me the work they did. The area outside and inside were left completely cleaned up. Great job done by these gentlemen. As always very friendly staff and all with covid gear on and all. Thanks again.
Mary Coutts

Approximate cost of services:
$5,200.00
Was this review helpful?
Company Response

Thanks Mary! We are so glad that things went well. We appreciate your business!

B Gruer
B Gruer
0 reviews Kingston, ON
10/10

A/C repair

Haven Home tech Nick P arrived on time assessed the situation and determined the two valves on the compressor were leaking.He picked up the valves returned
installed the new valves , topped off the unit refrigerant ,let it cycle.Turned unit back on and it is cooling well.
It is nice to deal with a respectable company and respectable employees.Thanks Nick and Marcia for your professional service.

Approximate cost of services:
$677.00
Was this review helpful?
Company Response

That's great to hear! We are so glad things went well. Thank you for your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Haven Home Heating and Air Conditioning

Welcome to Haven Home Heating & Air Conditioning, your premier destination for top-notch heating, cooling, indoor air quality, and fireplace solutions in Kingston and its surrounding areas. As a progressive and family-owned operation since 1996, we pride ourselves on offering eco-friendly heating and cooling options, including hybrid heat pump systems, geothermal solutions, on-demand water systems, and hybrid hot water heaters.

At Haven Home, we're dedicated to ensuring your home is warm, comfortable, and environmentally conscious. Our team of experts specializes in HVAC installation, repairs, and maintenance, providing reliable service round-the-clock. We exceed provincial standards and hold certification from the Technical Standards Safety Association, ensuring top-notch workmanship, safety, knowledge, and customer service!

Whether it's furnaces, fireplaces, air conditioning, or heat pumps, Haven Home Heating & Air is your trusted partner for quality residential home comfort services.

Contact us today to experience the Haven Home difference and discover peace of mind for your home!

CATEGORIES
Heating & Air Conditioning, Electricians, Lighting, and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Heat Pumps, Geothermal Systems, On-Demand Water Systems, Traditional/tankless water heaters, Air Purifiers, Ventilators, Humidifiers, and Fireplaces
SERVICES
Heating Cooling Installation Maintenance Repair Indoor Air Quality Gas Fireplaces Duct Cleaning Plumbing
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://www.havenhomeclimatecare.ca
YEAR ESTABLISHED
1996
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.