Doing It All

Fences & Gates
Aurora ON L4e4k9
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79%

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Reviews for Doing It All

Average customer rating:
7.6 10 (29 reviews)

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Casto from Richmond Hill
Casto from Richmond Hill
3 reviews Richmond Hill, ON
10/10

Fence

After getting a referral from a friend. My wife and I used Doing It All for the construction of our fence. I was impressed by how clean they left my yard and how professional the installation was. James was very accommodating to our needs and answered all of our questions. I couldn't be happier with the finished product.
I have and will continue to refer his company to our friends and family.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Kelly Murphy from Newmarket
Kelly Murphy from Newmarket
1 review Newmarket, ON
10/10

Fence

As spring is around the corner I am inspired to comment on my new fence built by Doing It All last summer. Let me first say what a difference in craftsmanship compared to my neighbours' fencing - and not just in the obvious new colour. My neighbours have come over to impressively view it from last year. James and his crew were professional, personable and highly communicative and accurate. You get what you pay for. They gave what they promised, and so did we. Do your homework and understand how supply and demand work so that you don't review based on emotion because you were difficult to deal with. I could not begin to understand how this company could get any poor reviews. We look forward to having our deck designed and built by DIA next season to complete our fresh backyard oasis.
Pictures definitely to follow....

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Ali  from Aurora
Ali from Aurora
1 review Aurora, ON
10/10

Fence and Deck

Special thanks to James and his crew at Doing It All. Last sumer DIA did fence for our whole street. Started and completed in a little over a week. My husband in I had them do our deck for us. Couldn't be happier! James gave us a great deal for doing fence and deck together. Great craftsmanship great crew. Would defiantly recommend them to anyone.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Peter from Richmond Hill
Peter from Richmond Hill
1 review Newmarket, ON
9/10

Basement full Reno

Nice, prompt and co-operative crew. Work was done with little interruption to our day to day life. They worked clean and were respectful to our home. Work finishings were done well and on budget. Very little criticism needed throughout the project. Very happy with the results so far. Because they work primarily in my neighbourhood they were easily available for any questions or concerns I had throughout the process. We have recommended them to our neighbour for likely another basement.

We are excited to get out deck done in the spring!

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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K R from Newmarket
K R from Newmarket
1 review Newmarket, ON
0/10

Fence installation

I'll highly recommend avoiding any and all business with James and "Doing It All - Fence and Deck".
James and crew completed the majority of my fence dating back to the end of July 2014. At that time, James promised me that they were short the few remaining pieces that would finish my fence. I then agreed to pay him in good faith that the work would be completed promptly the following week once they received their next shipment (as James clearly indicated on my contract in his own writing and signed).
Now (Sept 25th 2014), the work has still yet to be completed and I've officially received the following from James:
In this 2 month period, James has made a promise on 5 separate occasions that the work will be completed on a given date. All 5 times he has failed to complete the project.
He has told me in a 2 month span that the wood is perpetually on backorder despite also telling me that he's received the shipment (that contains my wood) 3 times as well.
From my dealings with him, he cannot be trusted. I'd avoid dealing with him and his company if you have the chance. If you have to deal with him (as we did because of a new home build and neighbours contacting him to do the subdivision) then I'd strongly advise to ensure the work is completed 100% prior to giving him any payment as indicated in a few reviews now, he'll simply take the money and never look back.

I highly encourage anyone with problems to file complaints with the Better Business Bureau of Central Ontario and the Ministry of Consumer Services. its the only way that customer service will ever improve.

EDIT: June 6th 2015
Just a quick update on our situation.
The fence was fully completed mere days after I opened the cases with BBB and the Ministry. It never should have had to come to that, but it did and its in the past now.
Over the winter months, the fence post near the gate shifted (due to frost). James has since come and fixed that issue ensuring it is more secure.
James did contact me, ensuring that they are focusing on bettering customer service now and in the future. I have no bad feelings towards him as I simply wanted the work completed (as it has now been) and wish him success in the future on their customer service side. Their actual workmanship, in regards to the fence itself, was great quality so if they improve on their weaker areas, they'll definitely be a solid company to choose for your project.
Although things have been fully fixed/repaired, because of the initial circumstances, I feel that I must leave my original review/score intact.

Approximate cost of services:
$1,500.00
1 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doing It All

Quality Craftsmanship Since 1996 -FENCES -DECKS -BASEMENTS -HOME RENOVATIONS
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