Bathtub faucet and Kitchen faucet
- Approximate cost of services:
- $0.00
Bathtub faucet and Kitchen faucet
Hi there. I am so sorry that you were unhappy. I sent a very qualified plumber to your home and I myself came down to your home. I gave you a price while we stood in the kitchen and did locate the leak. As we explained and showed you, the faucet in the fiberglass enclosure had never been secured and the plate was almost 1/2" away from the wall. We cut open the drywall behind the faucet and secured it. We secured the trim from the from the front as well. We filled the tub numerous times and drained it. We operated the shower. I also spent some time discussing with you an issue with your fridge water line. All this while the other plumber and apprentice took care of the problem. I am sorry that you were dissatisfied and feel that you were over charged. I believe that the charge INCLUDING HST was less than that quotet to you while we stood in your kitchen. I believe that we have solved the problem to the best of our ability and the reason for not providing you with a warranty is because of the general sloppy installation of the original acrylic enclosure and the related plumbing. I encourage you to remove the bucket and the towel and to ensure that the curtain is fully closed when your son takes a shower and that the trim remains sealed to the acrylic. If in the future you do decide to use our services again, it would be appreciated if you would consult with me in person if you are unhappy.
Thanks for the positive feedback. It was a pleasure meeting you and your wife. I look forward to assisting you again should the need arise.
Replacing cartriudge on leaking bathtub faucet
Thank you for taking the time to post a review. I was quite surprised when you told me that other plumbing companies wanted to charge you so much. The work was simple and went with out any problems. Yes some old faucets can be repaired at a huge saving to the client.
I guess I was in the right place at the the right time. It always amazes me that other plumbers are not able to recognise and appreciate good quality faucets and the reaction is always to suggest replacement. This was an easy fix and should provide many more years of good service. Thanks for the positive review.
Thanks Mrs. Tang.
You and your family have been loyal clients for so many years now. I really enjoy working for you and hope that we will continue to work together for many more years to come.
Installing new kitchen faucet (removing leaky, rusty old tap).
It was a pleasure meeting you. Thanks for the information as to why you chose me as opposed to one of those other companies with hundreds of reviews. I look forward to assisting you in the future.
Plumber and Plumbing Company specialising in all brands of fixtures. We are a recommended service company for many high end fixture and faucet manufacturers including Rubinet, Riobel, Aquabrass, Grohe , Duravit and many others. We are knowledgeable in many other leading names in the industry. We stock a wide selection of spares and can source most components. We offer great service and good value. We are not connected to any large franchises.
COVID_19
Aviv Plumbing Inc takes the COVID-19 pandemic very seriously. In order to protect both our clients and our team, we have implemented a strategic plan regarding service calls.
Apart from the usual hand washing and cleaning that has always been a part of our procedure, we are also imposing a series of questions at the time of booking calls. These are questions outlined by the government of Canada https://www.canada.ca/home.html follow the links to COVID-19.
Our staff will clean all tools between jobs and will be wearing masks. If you have a call booked and have answered "yes" to any of the questions or have not been feeling well, please call and postpone your service call.
As a service company, we cannot work remotely and self isolation will be devastating to us.
Thank you for your understanding and cooperation at this time.