Welda Windows & Doors

The project
- replacement windows (4 tilt and slide, 2 tilt and slide with privacy glass, 2 casements ; all with custom exterior colour and CSA approved energy features) to replace 8 original builder windows in a 18 year old detached brick house
- we wanted brick-to-brick installation, and needed the install to allow us to keep/reuse custom Hunter Douglas horizontal blinds after the job was done). Only Welda committed to doing this; competitors either didn't assure us enough, or said it was not possible.

The process: This fall (2013) we put Welda up against 3 competing (local) well known and reputable Window manufacturers and installers (in all cases, the manufacturers have their own in house installers). Welda won the bid based on their ability to sell us on the features of their windows, meet out time frame, come within our budget, showcase their attention to customer service, and give us a sense of their attention to detail.

The result: Welda exceeded our expectations. They did everything they promised they would do, on time, and on budget.
- the quality of the windows is better than anything in our neighborhood
- the quality of the install, including spray insulation and caulking, cleanliness, and how they treated our home (professional people, quick to work, exemplary clean up)
- the communication with us as a customer (including answering our questions both before, during and after the job) was one of the best we've had with a home improvement company
- they have Sales (Eli) and Tradespeople (Tony) that were conscientious, personable, knowledgeable, dependable, careful and focused on quality and pride.

What you should do: invite Welda to come and quote you on your project. We found that how they treated us; how they demonstrated their product; how they explained the process they use (including how they quote and gather information to ensure their measurements are exact) how transparent they were about their operations, quality control, meeting / exceeding standards), how the installers went about their trade, the quality of the window installation PLUS the quality of the trim work done on the interior of the window made us very happy we chose them and made us start planning to have them come back next year to replace more windows and likely look at their Door offerings as well. Thank you very much, and well done, Welda!

Great service, full of knowledge. The front window was rotting and needed to be replaced. The installation and process was very easy. They even have a reasonable monthly payment schedule if you did not want to spend the lump sum up front. Very accommodating.

Jimmy,
Thank you so very much for making this project a good experience.
The installation went really well and the gentleman was a gem... The doors are the best looking ones on this street... I'm truly happy and pleased with all aspect of the job. Thanks a million! Marisa/Woodbridge

We've had various work done by Welda Windows over the years and the most recent was a Bay Window in our kitchen. The salesmen are always pleasent and accommodating . The installers are polite and skilled tradesmen. They arrived on time, completed the installation without any hitches and cleaned up afterwards. We were very pleased with the work done and would not hesitate to recommend this company to our friends and family.

Hi, We are very happy with Welda Windows and Doors. They installed a porch enclosure at our house. The sales Rep. was very infomative and
knowledgeable. a pleasure to deal with. The installer did a very good job and the installation was perfect.

Welda Windows delivered an excellent product - Avi the installer was meticulous, precise and left work site clean. We are very happy with the quality of the windows as well as functionality.

We've used Welda Windows in two different houses now (we're looking to use them for a door and windows in our current house as well). In the first house we thought the quality of windows was excellent but we had a little bit of a run in with the installer (we didn’t see eye to eye), but in the end everything was okay. In the second house we had a different installer and liked everything (there was no misunderstanding) and everything went smoothly. We like Leon and we like everything Welda Windows does.

They installed two windows for me and everything was good except I have to admit that the price was a little more expensive than I thought it would be. One other comment would be that before they put the windows in they should tell you that the moulding (I'm not sure if that's what it's called) around the windows won't be painted as part of the job.

They put in windows in here about six years ago. They came in one day at 9am and finished at 5pm and put in 16 windows in that time. We thought it would be muss and fuss but they were really very tidy. It was amazing really. We've had a couple of issues with the windows over the years (for example, one window kept fogging up but they were quick to come back and replace it).