TouchWood Movers

Moving & Storage
Mississauga ON L5S 1V6
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for TouchWood Movers

Average customer rating:
9.5 10 (172 reviews)

Sort by

Don Logie from Vaughan
Don Logie from Vaughan
5 reviews Richmond Hill, ON
9/10

Moving my household furniture

Touchwood was very responsive. They provided an estimate and there bill came in at the same cost. They showed up when the said they would.
The two movers were courteous and careful in how they moved my furniture. They wrapped all the required items carefully before moving and worked consistently throughout the loading and unloading. I saw no damage my furniture. I would definitely hire them again.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thank you for your valuable feedback, we're pleased to serve you.
- TouchWood Movers Team

traccitran_ .
traccitran_ .
5 reviews Mississauga, ON
10/10

Awesome reliable team!!

Amazing team to help us during this move in this pandemic time. They came with proper PPE and was very professional . Would call them back again !!!

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thank you for your valuable feedback, we're pleased to serve you.
- TouchWood Movers Team

Alan in Whitby
Alan in Whitby
2 reviews Whitby, ON
10/10

Moved pinballs into basement

Second time using this company to move arcades / pinballs to my basement. amazing once again

Approximate cost of services:
$320.00
Was this review helpful?
Company Response

Thank you so much for your valuable feedback, we are pleased to serve you.
- TouchWood Movers Team

Private User
Private User
0 reviews Toronto, ON
10/10

Long-Distance Moving

We had a good experience with Touchwood Movers. Movers were on time and did the needful. I was pleasantly surprised with the outcome of the move.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thanks for your valuable feedback. We're pleased to serve you.
- TouchWood Movers Team

Elsa in Toronto
Elsa in Toronto
0 reviews Mississauga, ON
0/10

Moving

I had a terrible experience with Touchwood movers. We agreed on a price and they changed it 2 times last minute. They came late to my place , they were very slow in the process and they decided to charge me because they were slow. They refuse to dissassemble on of my cabinet because too complicated. The movers are really unprofessionnal. Moreover, the CEO bob is extremely rude, arrogant and impolite. I really don't recommend this company - be careful.

Approximate cost of services:
$1,100.00
Was this review helpful?
Company Response

Thanks Elsa for your feedback. We would like to address all the issues that you mentioned. First, the movers came half an hour late as they had to take extra precautions at the yard amid COVID - 19 concerns in regards to personal protective equipment. Secondly, we did inform you multiple times that the load we were to take along with yours to Montreal was cancelled, so the price would be variable depending on whether we find another load or not. Also, we eventually charged you $1100 plus HST from Mississauga to Montreal for a complete apartment which is below the market price. Thirdly, the cabinet was part of the fixture, the movers didn't want to risk breaking it while dismantling. Few of the items were also not mentioned when asking for quotation. At the unloading, there was no elevator, but the movers didn't complain and everything was put in the desired place. Also, the staff sounded impolite as they asked the payment before unloading which is part of the company policy also mentioned in terms and conditions on our website. If you're still unhappy with the way we dealt, we deeply apologize for your inconvenience and strive to be better.

Private User
Private User
Private User reviews Toronto, ON
10/10

Best service available

I have in the past hired mover that were frauds. Took money didnt do the job so I did my research and went with touchwood. They were the best. Honest kind and professional. Thank you.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you for your valuable feedback. We are pleased to serve you.
- TouchWood Movers Team

danishrandhawa26
danishrandhawa26
0 reviews Brampton, ON
10/10

House move

Touchwood movers were great from the start and to be honest i would not hesitate to recommend this company from beginning to end. They were punctual and flexible and stayed true to their quote and the only hours for which they charged were the ones they worked (including driving hours to and from the move) - my move ended up being much shorter so they adjusted their charge. Staff was exceptional, careful and communicative.

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

Thank you for your valuable feedback. We are pleased to serve you.
- Touchwood Movers

Pia
Pia
0 reviews Mississauga, ON
10/10

Piano moving

Great service! I had a piano moved and Touchwood movers were quick and friendly. I would definitely recommend to others.

Approximate cost of services:
$375.00
Was this review helpful?
Company Response

Thank you for your valuable feedback. We are pleased to serve you.
- Touchwood Movers Team

Peter
Peter
1 review Vaughan, ON
10/10

Move

On time,great price, $225 1st 2 hours then $75 per hour after that.Reccomend this company!

Approximate cost of services:
$225.00
Was this review helpful?
Company Response

Thank you for your valuable feedback. We are pleased to serve you.
- Touchwood Movers Team

Ankita
Ankita
1 review Mississauga, ON
10/10

Apartment moving

The guys did an excellent job. Showed up on time, did not slack off, worked very efficiently and respected our time. Very happy with their service.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you for your valuable feedback. We are pleased to serve you.
- Touchwood Movers Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TouchWood Movers

At TouchWood Movers, our mission is to make sure we are able to alleviate the moving stress off of the customer by providing top quality service without burning a hole in their pocket. We try to touch hearts with our craft, dedication and congeniality.

10 THINGS TO KNOW ABOUT US:

1. We DO NOT bill you for the time covered from our office to the Pickup location and from Drop-off location back to our office if you're moving within GTA.

2. We provide complimentary mattress covers.

3. We dismantle, pad wrap and assemble all furniture items. We provide extra care in handling all delicate and fragile items including but not limited to glass items, mirrors, marble tops and other antique furniture.

4. We're fully insured. Please go over Protection Plans mentioned in the Terms & Conditions on the Website.

5. We provide complimentary wardrobe boxes. (If ordered beforehand)

6. We follow a strict cleaning schedule of all our trucks.

7. We move all kinds of appliances, pool tables, hot tubs, gun safes, pianos and exercise equipment.

8. WSIB Insured Movers (Clearance Certificate available upon request).

9. We provide free in-house estimates.

10. We provide packing services of kitchen, bedrooms and all other types of items as well. We also provide packing supplies like boxes, totes, packing paper, bubble wrap, tapes, etc.

CATEGORIES
Moving & Storage
PRODUCTS
Moving and packing service, moving and packing supplies
SERVICES
Local Household Moving, Long Distance Moving, Office Moving, Warehousing and Distribution, Packing, Storage, Moving Help, Condo moves, Commercial relocation, Furniture pick-up and delivery, Single item pickup and delivery, In-Home moves, Labor help, Ikea furniture assembly
STYLES
Friendly, Professional, Reliable, Approachable, clean, respectful, educated, warm & kind.
SPECIALITIES
Piano Moving. We provide professional moving services at very affordable prices and our foremost objective is to earn customer referrals by providing value to your money's worth. We're not here for gimmicks or scams.
WEBSITE
https://www.touchwoodmovers.com
YEAR ESTABLISHED
2019
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash / Visa / Mastercard / E-transfer / AMEX
LICENSES
CVOR
MEMBERSHIPS
Jiffy Pro, Trusted Pros
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
2 hours
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.