Tops Roofing Inc

Roofing
Burlington ON L7P 3E7
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HomeStars
Roofing
Tops Roofing Inc
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Reviews by rating (past 12 months)

Reviews for Tops Roofing Inc

Average customer rating:
9.2 10 (81 reviews)

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Private User
Private User
1 review Mississauga, ON
10/10

roof replacement

Had Toops do my roof 16 yrs ago and was very happy. Well 16 has come and gone so time to replace roof again . Got a great price and staff were very nice and ON TIME!!Brian (the owner) explained everything and he said was done, so in my humble opinion they are Toops!

Approximate cost of services:
$7,300.00
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Company Response

Much appreciated and thanks for the special mention and extra o's. Cheers, and it is always my greatest pleasure to serve returning customers 16, 20 or even 25 years after we installed their last roof.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Roof Replacement

Tops were extremely professional from start to finish. Great job!! Brian did a thorough inspection of the roof before quoting. As a matter of fact, he was the only one out of 6 quotes that did this. The crew were pleasant and professional. While not the cheapest of the 6 quotes we obtained, their price was in the very reasonable range and the quality of the work was excellent. I would highly recommend Tops Roofing to get the job done right first time.

Approximate cost of services:
$13,000.00
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Company Response

Thanks, and as always, it was our pleasure. I truly appreciate your business and myself and our installation teams strive to be our very best. Cheers, Brian :)

T in Brantford
T in Brantford
1 review Oakville, ON
10/10

Minor repair

A few years after I had my roof installed by Tops Roofing, I had a minor issue with a bathroom fan vent and Brian came out promptly to look after it. His exceptional level of care and professionalism is greatly appreciated.

Approximate cost of services:
$1.00
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Company Response

No worries, happy to help.

Private User
Private User
Private User reviews Oakville, ON
0/10

Roof

Tops installed shingles that were supposed to last 25 years.
Instead, they told me that the 25 year singles only last less the 20
years . I paid them 2 time to come over and was charged
$299 + HST the first time and $299 the second time with no GST.
They made it sound like they are doing me a favor. They said I would need a new roof in 2 to 3 years. That same year when I had it
inspected, I had water coming in my house through the attic.
I will never use them again, there are too many competent ones out
there to settle for incompetence..

Approximate cost of services:
$5,000.00
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Company Response

I'm terribly sorry for your bad experience, however I am quite certain you have Tops Roofing Company confused with another roofing contractor.
Perhaps Tops Roofing and Siding in Hamilton (it wouldn't be the first time), or Top Roofing in Mississauga perhaps.
Our flat service charge is $365.00 plus time and materials and we always charge hst on top. Please check to ensure you have the correct company.
We are in Burlington Ontario and you would have dealt with myself, Brian Burnett.
Further to this and just an fyi, all 25 year organic shingles (made by every manufacturer pre 2008) failed and lasted on average only 14 - 15 years.
This is a manufacturers problem and you either joined the class action lawsuit or filed a warranty claim. It has absolutely nothing to do with the installation
or roofing contractor as we only install. We do not product design nor manufacture shingles.
Sincerely, Brian Burnett

Private User
Private User
Private User reviews Burlington, ON
10/10

Replace roof vents

Tops roofing did our roof over 10 years ago. We noticed animals were chewing on the roof vents so I called to have them replaced to the newer steel models. Wanda in the office was very pleasant helpful and kept me informed of when Brian would be arriving. Brian was professional and we felt he was very experienced and took the time to examine the roof and flashing. We would feel comfortable recommending Tops ( Brian) to other homeowners.
MH Burlington

Approximate cost of services:
$600.00
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

smcfadyen_1
smcfadyen_1
3 reviews Oakville, ON
10/10

Repair

Tops did my roof several years ago. It’s one thing to get great service at the time of installation...but 9 years later I still get great customer service. (the odd shingle has come off in a storm) Brian or another representative arrives within a day or two and the matter is resolved.
Thank you very much. I live on my own, so this level of customer service is much appreciated.

Approximate cost of services:
$100.00
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

Anton
Anton
0 reviews Mississauga, ON
8/10

Roof replacement

The Tops Roofing team was fast and efficient.
A small problem occurred later, but was fixed promptly.
I would highly recommend Tops Roofing.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

Private User
Private User
Private User reviews Oakville, ON
10/10

complete roof replacement

fantastic crew, finished easily in one day, super quiet, nice cleanup
Brian the owner was very helpful and did a quality control visit the next day. Could not be happier. Thank you for your professionalism

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

Gregg in Oakville
Gregg in Oakville
1 review Oakville, ON
10/10

repairs to roof

Very professional and prompt service which was well appreciated.
Brian was able to assess the problem and fix the roof in a timely manner.
At this time the roof is in good repair.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tops Roofing Inc

Tops Roofing Inc has been in operation since 1987 with myself, Brian Burnett, providing expert installations for homeowners since 1978. Our name really does say it all, as our commitment to quality and service is second to none. Eaves Trough / Seamless & Alurex rigid leaf screen Broan attic ventilators ...
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