The Chimney Company Inc.

Chimney Build & Repair
Markham ON L6B 1A8
Write a Review
Write a Review


HomeStars
Chimney Build & Repair
The Chimney Company Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Chimney Company Inc.

Average customer rating:
10 10 (201 reviews)

Sort by

E&J from Toronto
E&J from Toronto
1 review Toronto, ON
10/10

Chimney Rebuild from the roofline up

One cannot help being Leary of passed experiences especially with companies claiming to be the best at what they do. The Chimney Company showed a skeptic like me that if you do your homework great companies are still out there.

Bill and his A-Team showed up in one of summers hottest days to rebuild our chimney from the roofline up. The site was spotless when they left, which was very pleasing to us.

Now we know why Bill is on Fire!

Thank you gentlemen

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

It was a pleasure. Thank you for the review and the cold drinks you provided all day. It was very kind of you. Bill

David Li from Richmond Hill
David Li from Richmond Hill
1 review Richmond Hill, ON
10/10

Chimney Rebuilt

The owner, Bill is a nice technical person with good knowledge and experience on chimneys. He showed up very fast and quoted the job in all details. The chimney was nicely built the following week after I called him and the bricks match the house very well. He even fixed one hidden issue for me. His unique double drip line slab cap design will better prevent water from trickling down into chimney. He also came back again to coat and seal the chimney top, which is another benefit of a long lasting chimney. The ten year written warranty offers me another peace of mind of their workmanship in trust. Thank you, Bill!

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you David for this wonderful review. Bill;

Tzvi Taub in Richmond hill
Tzvi Taub in Richmond hill
12 reviews Richmond Hill, ON
10/10

capping chimney, removal and patch of wood burning stove

This solved a problem of leak from the chimney that was “repaired” many times by other companies but continued to leak for about 12 years!
Transparent dealing together with clear diagnostic and solution, couple with reasonable quotes, timely execution made for a very satisfactory completion.
The repair of the basement following the removal of the wood burning stove maintained a seamless finish with the existing.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Thank you Tzvi for the review.

J in Toronto
J in Toronto
1 review Markham, ON
10/10

Chimney Repair

The Chimney Company is HANDS DOWN one of the BEST companies we have ever worked with! And we have worked with a lot of people! Bill, we have had some bad experiences with home repairs before and were wary of having to select yet another company to work with when we discovered our brick chimney was deteriorating and had to be rebuilt. There are several top rated companies on Homestars but much to our surprise, you were the only one who insisted on seeing the chimney IN PERSON before providing a cost estimate! Because of that you were able to catch an issue that none of the other companies noticed because they were relying solely on photos. You were also the only one who returned 24 hours after completion of the rebuild to seal the chimney! I think these are such significant differences between you and the others and they made us feel that you genuinely cared about doing exceptional work, no matter how small or large the job we needed might be. We wholeheartedly agree with the other positive reviews: your team was punctual, tidy, professional. Really appreciated how you referred us to homes nearby for whom you had done similar work so we could see what the final product would look like and how it might hold up over time and how you kept in contact with us in the weeks prior to arriving on site so we knew the timelines of when the project would start. Couldn't have asked for a better company to work with and the bar has now been set very high for any future people we need to work with. THANK YOU again!

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Nothing comes to mind! They are setting the bar for other companies we need to work with!
Any advice to offer fellow homeowners facing a similar project?
Be cautious with companies that will not visit your project in person or are unable/unwilling to provide a rationale for their cost estimate...even if they have a long list of excellent reviews. Find someone (like The Chimney Company!) who isn't afraid to answer your questions and open and transparent with their cost estimates.
Was this review helpful?
Company Response

When I spend all the time and effort explaining what we do and what to expect and we receive a review like this, it is all worth it. Thank you guys so much for taking the time to write this review. Bill

Michael
Michael
6 reviews Toronto, ON
10/10

Repair chimney

After I called this company, Bill the owner made an appointment the next day to come to the house to look at our collapsing chimney. He went on the roof to take a look at the chimney and also came into the house to look at our furnace venting and chimney liner.
He gave us some good advice about finding a contractor to fix our recent problems with furnace venting and chimney liner before he could do the work repairing the chimney. We really appreciated his honesty and helpful suggestions. He gave a very reasonable quote for repairing the chimney.
A month later we were ready to call him back to repair the chimney.
He dropped off some sample bricks for us to choose from a week before the work started.
On the day of the job he arrived early in the morning with his team and I was really impressed with how organized and efficient they were from start to finish.
I asked him to do a couple of small jobs that I forgot to add to the original quote. But I when I asked him how much more I would have to pay, he said he stands by his original quote .. so he didn't charge me for the extra work he did.
Bill and his team did an excellent job of rebuilding our chimney from below the roof so it looks like new again.
I would definitely recommend using this company to anyone needing home chimney repairs done with efficiency and high quality.

Approximate cost of services:
$3,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much for this review Michael. It was a pleasure to help you with your problem and rebuild the chimney. Bill

Jeff from Toronto
Jeff from Toronto
3 reviews Toronto, ON
10/10

Chimney Repair

Bill and his team were very professional and did an excellent job rebuilding our chimney from the roofline up. Their price was fair, they were punctual, and they were very respectful of my and my next door neighbours property throughout the process. I would highly recommend The Chimney Company Inc.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much Jeff for the review. Bill

Sarah Ma from Markham
Sarah Ma from Markham
1 review Markham, ON
10/10

Chimney & Sills Replacement

My whole family was very pleased about the job. It was done professionally. No mess was left afterwards. I would highly recommend it. Well done! Would get all sills replaced too.

Approximate cost of services:
$3,440.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Sarah. We look forward to doing all the sills.
Bill

Jessie Wang from Toronto
Jessie Wang from Toronto
1 review Toronto, ON
10/10

rebuild chimney

I'm glad to have this company to rebuild my chimney. Not only the job done beautifully, replaced inside parts, they cleaned whole my side way that I was planned to do it. And also my request was very rush, due to leaking. The job was finished very quickly and I'm very satisfied.

Approximate cost of services:
$3,158.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks for the review Jessie.

paul swartz from Toronto
paul swartz from Toronto
1 review Toronto, ON
10/10

Chimney Rebuild

Take all the wonderful reviews previously written and add them together and multiply by three! Every good word about the Chimney Company Inc is true and I experienced them all. I've hired many trades and seen the good and the ugly. Bill and his crew are the Best of the Best in every category you choose for comparison. A real pleasure to work with an honest, highly skilled, more than reliable, knowledgeable, gratuitously accommodating, extremely fairly priced awesome gentlemen and his talented crew. They worked thru rain and hail to finish the stated job and beyond. I saw in and around the chimney photos before and after and gave my full stamp of approval and I have a 10 year warranty to give me many years of worry free sleep! Well done Bill and crew. Many "Thanks"...paul

Approximate cost of services:
$2,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Paul for the wonderful review. It always means a great deal to us when we are recognized for all the effort we put into each job. Bill

Steve L from Markham
Steve L from Markham
2 reviews Markham, ON
10/10

Chimney repair

We learned our chimney had a serious issue not visible from the ground when our roofer was on the roof estimating our roofing job. We called Bill, he came to assess the job within 24 hours. He advised us on repair options and pricing. He worked to schedule the repair days to work best with both the forecast weather conditions and with our timing for the roofing job - that is to say to enable performance of the chimney repair in the most favourable weather conditions available, and in advance of the roofers so that the chimney repair traffic would occur on the old roof rather than on the new roof. This is an important point, as avoiding unnecessary foot traffic on a roof will help the shingles last longer. He came to do the job when he said would, did the job efficiently and professionally, charged what he said he would, and provided us with before and after photos so we could see the results without risking a climb on our tall, steep roof. I could not be happier with the services provided. Great job!!

Approximate cost of services:
$423.00
What could this company do to improve their services?
No changes required. Service and work performed were great.
Any advice to offer fellow homeowners facing a similar project?
Call The Chimney Company.
Was this review helpful?
Company Response

Thank you Steve for this review. It is always nice to hear back from local clients. Much appreciated. Bill

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Chimney Company Inc.

**ANNOUNCEMENT**

The Chimney Company is proudly celebrating its 25TH Anniversary of providing excellent service.

We are extremely grateful to our loyal clients and customers. You are the main reason we were able to continue over the years.

We also could not have reached this milestone without the hard work and support of our amazing team. They are the reason for all our achievements and success.

I want to thank my family and close friends for all the love and support.

We look forward to continue serving our clients and our community.

William Bassels
-The Chimney Company Inc.
________________________

The Chimney Company founder, William Bassels has been in the construction and real estate business for over 25 years.
In 1994 he began specializing in the chimney building & repair and lining industry.
He would obtain his W.E.T.T. certificates for “Technician and Sweep” and "SITE Basic Inspector" shortly after.
Not being completely satisfied he contacted “Toronto Municipal Licensing & Standards” to be tested for chimney repairs and installation.
He passed the exam and obtained a license as a “Chimney Repairman”.

In 1997 The Chimney Company was officially incorporated and carries all the necessary credentials, license, certificates, workers coverage, liability insurance and guarantees.

Our professional staff and crew look forward to making your experience with us memorable.

Please keep in mind that we have Full liability Insurance & WSIB Coverage.

Call us now 416-722-2224

CATEGORIES
Chimney Build & Repair and Masonry & Bricklaying
PRODUCTS
Get To Know Us Better! || (Please Copy & Paste into URL) https://www.youtube.com/watch?v=wbm72Gjh7eY
SERVICES
Chimney Building and Repairs. Supply and Install all types of Chimney Liners. Brickwork and Repairs. Stone Sills. Consulting. Chimney inspections.
BRANDS
Please "LIKE" us on Facebook || (Please Copy & Paste into URL) https://www.facebook.com/pages/The-Chimney-Company/117916368231970
STYLES
Please "FOLLOW" us on Twitter || @TheChimneyCo
SPECIALITIES
Professional Licensed Chimney Repair and Builder. WETT Certified Chimney Technician, Chimney Sweep and SITE Basic Inspector. Installation of Gas Liners and Stainless Steel Liners to Masonry Fireplaces. Brickwork and Repairs.
WEBSITE
http://www.thechimneycompany.ca
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
4
RETURN POLICY
10 Year Guarantee. Written Guarantees provided.
PAYMENT METHOD
Cheque/Cash.
LICENSES
WETT CERTIFICATE. METRO LICENSE. BRICK AND STONE MASON. GOVERNMENT LICENSED CHIMNEY REPAIR.
MEMBERSHIPS
www.TheChimneyCompany.ca
LIABILITY INSURANCE
Yes
DIPLOMAS
www.TheChimneyCompany.ca
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
www.TheChimneyCompany.ca
PROJECT RATE
www.TheChimneyCompany.ca
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Guarantee. Written Guarantees provided.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.