Taunton Pools

Swimming Pools, Spas & Hot Tubs
Oshawa ON L1G 3T4
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Reviews for Taunton Pools

Average customer rating:
4.4 10 (13 reviews)

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Brad Dufrane
Brad Dufrane
3 reviews Oshawa, ON
8/10

Knowledgeable and Honest

I recently switched pools stores due to a significant lack of customer service and high pressure sales tactics at my old pool store in Oshawa.

My experience with Taunton Pools has been positive. The staff have been great and taken time to answer all of my questions. The store sells a variety of high quality pool supplies, and there is never any pressure for me to purchase any unnecessary chemicals or supplies from the staff and/or owner.

I would recommend Taunton Pools to anyone looking for an honest pool store that will take the necessary time to answer your questions and explain everything from start to finish.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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1/10

Pool installation

The installation of the entire pool was fantastic! But I found out 2 years later that no one installed a back water valve on the pool heater! Result is recently I had to pay an HVAC guy $3200 to replace the heater as the salt water eventually made its way into 3 burners destroying the unit! Also my light in the pool worked for the first 6 months and then gone! Apparently it costs $500 to replace it!?! NOT HAPPY!!

Approximate cost of services:
$32,000.00
1 of 1 people found this review helpful.
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A Rasmusson from Whitby
A Rasmusson from Whitby
2 reviews Whitby, ON

First Review

8/10

Install in-ground pool and after service

Competitive pricing, staff were very hardworking to keep within timeline. Staff were very knowledgable and answered all of our questions. End product is fantastic! We had a heavy amount of rain and had some water behind the liner. Staff came out a ensured everything was alright. We booked our pool closing and staff called the day before to confirm when they would arrive. They arrived on time and answered all questions we had about the pool over the winter.

Approximate cost of services:
$41,000.00
What could this company do to improve their services?
communicate during install process of next steps. This will ensure everything runs smoothly:)
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