Tasco Appliances

Appliance Retailers
Toronto ON M9L 1N2
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Reviews for Tasco Appliances

Average customer rating:
3.6 10 (263 reviews)

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Gordie in Thornhill
Gordie in Thornhill
5 reviews THORNHILL, ON
0/10

replacing an electric cooktop with gas cooktop

Never again would we buy anything from Tasco! Nothing but aggrevation.
They'll gladly upsell you in the showroom but not disclose installation costs until after you paid for and picked up the appliance.
An additional $452.00 and a week and a half later...... the gas fitter shows up only to inform me that I also need an electrican to complete the installation. WTF? I had no idea.... the old electric cooktop was 220v and the gas range only required 110v.
$200.00 later the job was complete.
Although both the gas fitter and electrician showed up on time, they both had to leave the job to pick up parts elsewhere to complete the job wasting more time and costing more money.
It amazes me how companies like Tasco stay in business.
PS love the Wolf gas cooktop, despise Tasco.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Installation of appliances should be seamless and simple, but depending an the customers application in their home dictates otherwise. We encourage at the sales level to review the manufacturer's specification for each appliance decision. Please consider Tasco for your future appliance purchase.

North Toronto Peeps
North Toronto Peeps
3 reviews Toronto, ON
6/10

Kitchen appliances

We purchased 8 new appliances for our kitchen, which started by buying 2 Sub-Zero fridges that were on sale, and last year's model. From there our very knowledgeable salesperson did their best to push us into every single high-end applicance brand, even though we explained that that wasn't our need. While the delivery, service and follow up was very good, the bottom line is that it feels like the salespeople only want to sell you the most expensive items, and then try to make you feel bad when you choose a brand that they think isn't uber-elite. At the end of the day we stood our grond and chose the brands we want, but not without resistance.

Approximate cost of services:
$20,000.00
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T in Mississauga
T in Mississauga
1 review Mississauga, ON
0/10

dishwasher

We purchased Asko dishwasher from Mississauga Tasco for our cottage in Fort Erie last fall. Sales person convinced us to buy this dishwasher as one of the best on the market, even if I'd preferred Electrolux which would match our other appliances.
This dishwasher doesn't wash the dishes, the dirt from the bottom tray is moved to the dishes on the upper tray and it stays there. Few times upper tray came out of the railings and very often it's not possible to chose the programs as it's freezing.
After visits at Tasco, phone calls to customers service we've been asked to reinstall dishwasher, which didn't help. Than after three months of aggravation with Tasco they sent service man, my husband took unpaid day off from work to drive to Fort Erie and wait for him there. This was waste of time and money.
Being very upset we visited Tasco again, but they didn't want to talk to us as we didn't follow their rules of talking according to them. They asked us to leave or they'll call police, one of the staff started to dialed the police number.
Nobody threatened us with police we left there $2000 for this piece of junk.
We could buy dishwasher at Sears - cheaper and with excellent customer service and refund policy.
DON'T GO TO TASCO

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Hi T,
If you are still continuing to have issues please contact Tasco Customer Service and please identify yourself as homestar commenter and will do our best to assist you. Our contact information is 416 642 5600 or you can email at customerservice@tasco.net.

Kathy and Doug in Toronto
Kathy and Doug in Toronto
10 reviews Mississauga, ON
10/10

kitchen renovation

We were very impressed with how much knowledge our salesman knew about the brands and models of appliances and what fit best in our kitchen design plan. Prices were very fair...and the service was exceptional!

Approximate cost of services:
$10,000.00
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Company Response

Hi Kathy and Doug,
That's sublime that you had wonderful experience at Tasco! One of Tasco's unspoken motto's is that we aim to please! Thank you so much for comments.

Iren in North york
Iren in North york
1 review North York, ON
7/10

kitchen

The service was good. The price was very high. I have to pay for delivery and it was very high. They were late and I have to wait a lot. The quality of the cabinets are good. I will recommend this company.

Approximate cost of services:
$2.00
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Company Response

We apologize that there was a delay of the delivery of your appliances. If it's an out of GTA delivery we do charge an additional delivery charge. We hope that your are enjoying your appliance purchase, and please do reccomend Tasco to your friends and family.

peter dillon in East york
peter dillon in East york
4 reviews East York, ON
8/10

purchased high end dishwasher

had no knowledge of built in dishwashers or brand names so went to Tasco to not just purchase one, but get an understanding what what I needed, should look for and require for my specific circumstances. They were most patient and helpful and took the time to go through the whole product line, styles/brands and levels of dishwashers to find the fit that would be best suited to my situation and needs.

Approximate cost of services:
$1,200.00
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Company Response

Patience is a virture and that's what Tasco's all about! An appliance purchase should be a fully thought through decision! Knowledge is key to making informed decisions!

Elsa in Richmond hill
Elsa in Richmond hill
1 review RICHMOND HILL, ON
1/10

Washer warranty

My washer was broken since last Monday. The technician came on Tuesday. He told us it can't be fix and left. The parts were scattered around. One week later, we will did not get any solution from Tasco. Everytime we called Tasco. The only response is "You have to wait 48 hours, someone will call you." Of course, till today, no solutions and no phone call.

Approximate cost of services:
$1,299.00
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Company Response

Hi Elsa,
I'm sorry to hear about your situation. If you have not received a response yet, please e-mail me via the link in our listing with your invoice number. I will make sure Customer Service will contact you to sort this out.

Jill in Toronto
Jill in Toronto
1 review ,
1/10

Kitchen appliance

The salesperson I dealt with was very knowledgeable. The knowledge ends there. The installation department has been an absolute nightmare to deal with. Stay away from this company, you can get the same appliances elsewhere and if you require any sort of installation, even just someone to hook up the gas line to a range, stay away, it's just not worth the trouble...absolutely awful to deal with and it's really too bad because the salesman was very good, just nothing to back him up!!

Approximate cost of services:
$10,000.00
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Company Response

Hi Jill,
We're happy that you were pleased with your salesperson at the store you purchased. Since your comment has been posted Tasco has made changes and our installation department does operate differently. Thank you for your comments.

nor in Etobicoke
nor in Etobicoke
1 review Etobicoke, ON
0/10

New Bosch Stove

Bought a new bosch cooktop stove. Have never been able to trust the oven. The stove displays errors when oven is used for more than 1 hour. Contacted Tasco for service and the service man came 3 weeks later. Still have same trouble. Warranty is useless as the take far too long to respond and in my case the problem was not resolved. Went back to Tasco as we were renovating our kitchen. I mentioned to the salesman about my stove and he told me Bosch did have problems with this stove. I said, why did you bother selling it then. I spent 12,000 at Caplans. Tasco will never see me again.

Approximate cost of services:
$2,400.00
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Company Response

Tasco has no prior knowledge of a product going to have a future mechanical failure. We are notified however when their are recalls. Should it have happened to your Bosch range...absolutely not. We are sorry this happened.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tasco Appliances

Shop at Tasco Appliances for all of your premium home and kitchen appliance needs and experience the Tasco difference. At Tasco, our friendly appliance specialists and helpful advice are the hallmarks of our success, offering installation for your new home and renovations alike. Ask a qualified Pro at Tasco, the ...
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