- Approximate cost of services:
- $300.00
- Company Response
Thank you for your kind words.
Thank you for your kind words.
Hello Michelle:
We take our customers service inquiries very seriously and take pride in offering maintenance and service programs for our valued customer's heating equipment. Unfortunately the coverage plan on your furnace is not a maintenance plan but a parts and labour coverage plan that only covers failures due to mechanical problems and breakdowns. It is unfortunate that the problem your furnace was having was due to a maintenance problem and therefore not covered under your plan. Our "Homesmart Service Plan" does specifically detail these coverages and limitations on your contract. It appears that since this review you have had a mechanical breakdown and have used our service plan to repair your furnace at no additional costs to you as this is how the plan is supported. Thank you for your continued patronage.
Thank you very much for your feedback, we take our customers' satisfaction very seriously and appreciate your detailed review of our service.
Thank you for your business.
A Message from the President
Hello I’m Steven Desjardins, President of Oliver Heating & Cooling.
I Know that there are a lot of choices out there for your heating and cooling needs and I would like to personally thank you for visiting our Website and considering us as a potential provider for your family’s home comfort.
Oliver Heating & Cooling was founded right here in Aurora in 1924 by Thomas Howard Oliver, that’s some 95 summers and 95 winters ago… Over the years we have recognized the changing needs of our customers especially when it comes to your home comfort.
We have partnered with the most technologically advanced Manufacturer’s who provide the highest efficiency furnaces and air conditioning products and brought them to York Region. with the rising cost of energy, finding the right products at the best prices has never been more important.
We are extremely proud to be serving our community. From all of my staff to you, we greatly appreciate the opportunity to serve you and we won’t let you down.
TH would be proud.
sincerely
Steven Desjardins
President