Student Works Painting

I was very happy with Dominique Holly when she came to discuss my potential job and then her attention while the job was being done. Rachel Sutherland was very exact in what she was doing and worked hard all day getting the garage, front door and side and back door done. The front door is yellow and she did a wonderful job with no brush marks showing. Dominique was great doing the inspection. A very pleasant and satisfactory experience.

Got student painters to paint and caulk the windows of my house in the hopes of getting a few more years before I had to replace the old windows entirely. Impressed with the quality of the work and speed at which it was done. Will definitely use again if in need

Cole and his team did a great job in matching the area of interest with the existing colors. A challenging project that needed a very long ladder too. Co-operative and careful with any inconvenience to ourselves or our neighbors.

The painters showed up on time and did a very great job for me. I highly recommend these painters to others! They were very polite and friendly and I am glad I chose them.

I hired StudentWorks to paint my hallways and stairwell as a result of them knocking on my door and doing a cold call. Jackie provided a very reasonable estimate. A few weeks after I gave them the go-ahead, he and John arrived at the time they said they would. They were very careful about getting the work done right and did a great job.

I would definitely recommend them.

I hired Dominique Ruest for an interior stairwell, and her painters did a great job, with attention to detail.The painters were punctual and courteous, and they cleaned up afterward. Thank you André and Mathieu.

I am extremely disappointed with the service provided by this company. Many of my friends warned me not to deal with them but I just wanted to try it out. On March 19, one operator and the "district manager" showed up at my door to write me a quote. The operator, Tatiana, showed to have no experience in the painting business. The manager convinced me and my husband with his business talk, and said that he would vouch for the job that we wanted done. We decided to close a deal with them. Big mistake! We signed a contract, and gave a 25% deposit ($362.00) for the job. The operator Tatiana came to get the cheque on April 2nd, but we never heard from her, even though she said she would call to give us a date to start sometime in May. In the middle of May I got worried. I called Tatiana. She gave me a starting date (June 3) for job, and said she would come before to collect our choice of colours. That never happened. Again, she never called back. One day before she was supposed to start the job, we called her again. She didn't answer, only until later to tell us that our contract had been transferred to another operator (someone named Mathew, for whom we don't know his family name). By then, I lost confidence in these people. I called Zach (the district manager who came with Tatiana, and vouched for her). I briefly discussed my disappointment in dealing with people that take money and kind of run away with it. He said he would call me back, but he never did, till this day. He had Mathew calling me back. I explained to him my case and that I have lost confidence in the company, and that I don't want to deal with them anymore. To my surprise, when I asked for my deposit back he says it's not refundable. He said he can't give it back because it would come out of his pockets. How is this possible? I called the Consumer's Protection Office, and they told me that I should write a complaint, and there are several violations in the contract that we signed. Nowhere in the contract says that the deposit is not refundable. They can’t keep my money if they haven’t provided the service, within 10 days of cashing my cheque (it has been more than two months). These people haven't painted a wall in my house, why do I have to lose my money? They couldn't have invested in materials either, because they don't even know the colours that I want. I don't understand. I called the Hotline (1-866-675-9675), and as someone has well put it here, they are just an answering service. I had Mathew calling me the next day on behalf of his manager, Zach, because of the complaint that I left at the Hotline. Mathew believes we can trust him after all that has happened. I called Student Works line (1-800-803-1100). When I said that my operator was Tatiana, they told me that she doesn't work for them. Should I think that this is a case of fraud? I haven't been able to explain my case to anyone, like in the Hotline, they just took my information, and said that someone would call me back. So far, no calls. My only consolation is that I tracked down who cashed my cheque, and it was 863650 Ontario Inc., which I believe is Student Works Painting. Please, I don’t want more headaches, I just want my money back. It’s mine I shouldn’t be begging for it!

I dealt with Dominique Ruest. She is a solid young lady and it was a pleasure to deal with her, from start to finish, even though it has been a bit of a "costly" experience for her (miscalculation of the time required to do the job). She kept a positive attitude despite the situation. I am very satisfied of the job done and her employees were also efficient and polite.