I had Carpenter Ants nesting in the roof of my garage, & Raccoons camping out under my deck. Bees & Pest Removal staff were friendly and courteous. They explained what they were doing and made recommendations as to what I could do to avoid future problems. The ants came back a second time a few weeks later and so did Bees & Pest Removal at no extra charge. They were prompt and responsive. In the end, they trapped 5 raccoons and I had to stop because it was getting expensive trapping all the neighborhood critters at my expense. I forgot to take a picture of the 1st raccoon caught, but I took pictures of the last 4. From the pictures you can see that each one is different. So they are not letting them go down the block. If you have a chance, stop and chat with the staff. They are friendly folk from the Caribbean (Ah yah-dee dem.).