My neighbor recommended this company to myself. John (the owner) is extremely unprofessional and rude – to customers and his employees. I met this person later on in the project and not on the first day the project began unfortunately; otherwise I would not have gone with this company.
The French Curbs turned out great I must say though. The walkway had cracked in multiple places after a single winter season. Workers apparently did not compact gravel enough. 1 Year later he came back to repair as per warranty admitting it was an error on SoloCretes part, but he also told me to fix my water draining as he suspects that was the cause of the cracks (even though he himself (personally) put piping into the ground to allow for adequate drainage.)
He eventually broke up the concrete and refused to repair it unless I paid him extra as he needed to rebar, and come back to my neighborhood even though he had no projects at the time in the area, etc. Complete misrepresentation and fraudulent warranty.
The shed slab is a whole other story.... Supposed to measure 12 x 10... SoloCrete made it 11 x 10, even though his sales guy clearly indicated 12X10... They came back, put in rebar and essentially made a gigantic mess. One year later, the attachment/band aid fix he did is broken up and a crack across the slab/platform has taken place. No apologies for this whatsoever.
STAY FAR AWAY FROM THIS CONTRACTOR. This is a family run business and his secretary is completely unprofessional and rude – has a habit of directly hanging up on people. Not worth your risk or potential aggravation dealing with this company since there are far more options out there.
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UPDATE: MAY 17 2012
With respect to Homestar's readers' time, I would like to reinstate how poor the workmanship and customer service Solocrete provides. John's response is a typical response a tradesman would provide in an ever competitive industry. There are many folks out there that provide concrete services and i would strongly encourage you to seek other vendors. I realized he has a few positive comments here and am glad to see the positive experiences; however, I would strongly be cautious.
John/Solocrete: I noticed you completely ignored the fact that you made a severe error with my shed base. Shows your credibility. Your PVC solution btw is absolutely worthless. The drainage solution you provide is a very temporary solution as it get plugged up and clogged very quickly. Let's not waste time discussing this as it's a novice solution.
You John, have NO CUSTOMER SERVICE. I had Essential Landscaping from Bolton come in and fix your mess and they echo that they are surprised with the work you performed.
I've attached pictures to my message in hopes that I can help someone out there avoid the mess you created on my property.
Homestars Readers: There are many concrete contractors/vendors out there. Please don't waste your time and dollars on this one.
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