Smart Roofing Inc.

Roofing
Mississauga ON L5A 3P1
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HomeStars
Roofing
Smart Roofing Inc.
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82%

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Reviews by rating (past 12 months)

Reviews for Smart Roofing Inc.

Average customer rating:
9.7 10 (272 reviews)

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Joey Toste in Mississauga
Joey Toste in Mississauga
6 reviews Mississauga, ON
10/10

Replaced shingles.

The guys showed up just before 7 am as I was leaving for work. 5 pm, I come home and they are just about wrapping up the job (which is just over 1/3 the time it took another company to do a neighbours roof just a week prior). Overall I'm very pleased with the work they did. They even went as far as to canvas the lawn in the backyard at the end of the job to make sure no nails and whatnot fell on the grass ( I have a dog).

Approximate cost of services:
$2,600.00
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Company Response

Thank you for taking the time to post a review, as our customers comments are very important to us. We are pleased to hear you are happy with the work we did.

Arfan Chaudhry in Mississauga
Arfan Chaudhry in Mississauga
9 reviews MISSISSAUGA, ON
9/10

Roof replacement

They were good. They seemed very educated on what they were doing. Will recommend them to a friend. Was a bit dissatisfied with some of the mess they made. But they did end up cleaning it up after.

Approximate cost of services:
$6,000.00
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Kevin Nguyen in Brampton
Kevin Nguyen in Brampton
2 reviews Brampton, ON
10/10

Replacing of Shingles

We had some damaged shingles that needed repairing so we called Smart Roofing Inc. They did the job quickly and well, they even cleared our roof of leaves for free!

Approximate cost of services:
$200.00
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Company Response

Kevin, thank you for taking the time to post a review, and we are pleased to hear you are happy with our service.

Brenda in East York
Brenda in East York
4 reviews East York, ON
10/10

New Flat Roof on House

This is the third job I've given to Smart Roofing and I highly recommend them without hesitation as a top quality roofer and company you can depend on when you need them. Jerry came through again and in urgent circumstances. A flat roof that I'd delayed re-doing started to leak into my house causing very upsetting damage. Picture Jerry -- during his busiest season -- trying to calm down a crying woman (yes, that was me, I swear I'm not like that at work!) who was helpless to stop water from coming into her beautiful house. Somehow, Jerry made it happen, the roof got redone and just in time before the next rain AND before my husband and I went on a vacation. It was a huge relief. Jerry is one of the few contractors that I truly trust when he recommends something, I know he's not just trying to make more work for his company, but trying to do an excellent job for a fair price, with a warranty that he stands behind and that's hard to beat. Many thanks to you and your team Jerry, they worked so hard and were SO tired after the unexpected 5 layers of roofing they had to strip off!

Approximate cost of services:
$0.00
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Company Response

Hi Brenda, thank you for posting a review for us, and it is always a pleasure working with you. We are so pleased when customers keep coming back, and allowing us to do more work for them, and or their friends and family.You are one of our good customers, and we always look forward to doing more work for you. You are a pleasure to work with.

david leeds in Thornhill
david leeds in Thornhill
10 reviews Thornhill, ON
10/10

a new roof on a sidesplit home 45 years old

I had five quotes for our new roof Bob was the last I spoke with & he sensed my frustration on the phone but went on & answered all my questions and set up a meeting. He was the most professiional, knowledgeable and honest of the lot. His price was competitive & I have a warranty from both Smart Roofing and the shingle manufacturer because his installers are master roofers. The crew worked well and left the property spotlesss.
There are alot of salesmen trying to upsell at an enormous cost and saying if you don't do it their way there is no warranty. Making claims to scare such as saying that the wood underlay would be full of mould and must be removed and that all the soffits needed replacing.

To avoid all of these people I highly recommend Smart Roofing.

Approximate cost of services:
$0.00
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Company Response

Thank you for the wonderful review, and for taking the time to post it. We are happy to hear that you are pleased with Smart Roofing Inc. We take pride in our work and are always honest and up front with our customers, and we appreciate that you pointed that out, as some times people forget that going with a respectable and honest company is also very important.

john smith in Mississauga
john smith in Mississauga
1 review Mississauga, ON
10/10

New Roof

Thanks Jerry for the great advice and job your crew did on my new roof. They were quick and clean. The new roof looks fantastic. Keep up the good work. John in MISSISSAUGA

Approximate cost of services:
$7,000.00
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Company Response

Thank you for posting a review, we are happy to hear you are pleased with your roof and the job we did.

Anne Mapplebeck in Mississauga
Anne Mapplebeck in Mississauga
1 review Mississauga, ON
10/10

Roofing installation

I was very impressed with smart roofing. They installed the roof efficiently and in a timely manor. The were neat and tidy, and cleaned up the area around my home. The roofers were polite, and displayed excellent attention to detail. My roof looks fantastic and I highly recommend Smart Roofing INC.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write a review, it is always nice to get feed back from our customers. We are very happy to hear that you are pleased with our work and your new roof.

Andrew Grace in Toronto
Andrew Grace in Toronto
2 reviews Toronto, ON
10/10

Roof Replacement (shingles)

When I bought my house 7 years ago, the building inspector said that the roof would need replacing within a year. Needless to say, after 7 years the shingles stated falling off with each windstorm. I consulted Homestars and contacted several top-rated roofers.

Russ from Smart Roofing was very prompt and knowledgable and explained all my options to me. Apparently, my roof had a layer of old wood shingles along with two additional layers of asphalt shingles (which probably explains why it looked so bad, but didn't leak). There was also some soffet repair that was needed and Russ wrote this into the quote along with a cost.

As I was happy with Russ' servivce and price, I called and indicated that I would like to accept the quote including the upgrade shingle ($350 extra).

My new attached neighbours expressed interest in replacing their roof too, so contacted Russ and agreed a quote to get it all done at the same time with the same shingles.

The work:
Quality work throughout. The entire job took 4 long days with the guys working hard, long hours, often to 9pm. Cleanup was excellent and the finished product looks fantastic.

Issues:
Small issues, but a little annoying. The lead time turned out to be double the estimate communicated by Russ. Nothing communicated.
The soffet work detailed in the contract was not done and Smart Roofing seemed surprised that there was additional work to be done. Smart had to wait until Russ returned from vacation to clarify, even though it was clearly written in the contract.
Several weeks later, soffet work was completed to the expected high standard.

Overall:
The issues were minor and the work did end up being completed to a very high standard (which is all that really matters). The price was very competitive and fair. I would not hesitate to recommend Smart Roofing to others (I have already recommended them to my other neighbours).

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Communicate updated Lead time. Complete all work outlined in the contract all at the same time.
Any advice to offer fellow homeowners facing a similar project?
Confirm all work to be done when contractors arrive on site.
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Company Response

Hi Andrew,
Thank you for taking the time to post a review, we like to hear all our customers, and also we would like to thank to thank you for the referral.

Martin in Mississauga
Martin in Mississauga
6 reviews Mississauga, ON
10/10

Roofing

I hired smart roofing about 1.5 y ago. I supervised the job every minute from start to finish to ensure everything went according to what I paid for. I would say that Smart Roofing did an absolutely perfect job. Not a single small mistake at all. I would hire them again in a heart beat.

Approximate cost of services:
$7,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smart Roofing Inc.

For over 15 years Smart Roofing Inc. has provided full service roofing for residential, commercial and industrial customers throughout the Greater Toronto Area. Our skilled, experienced craftsmen, aided by the reliable products, can accurately assess your roofing situation and expedite any job quickly and to your full satisfaction. We are ...
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