Smart Roofing Inc.

Roofing
Mississauga ON L5A 3P1
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HomeStars
Roofing
Smart Roofing Inc.
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81%

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Reviews by rating (past 12 months)

Reviews for Smart Roofing Inc.

Average customer rating:
9.7 10 (272 reviews)

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Randy Smith in Etobicoke
Randy Smith in Etobicoke
1 review Toronto, ON
10/10

new roof

Our old roof was approximately 15 years old. We developed a leak in both our dining room and living room. It turns out that it has been leaking for approximately 2 years which means we only got 13 years out of our old roof! I watched Smart Roofing remove the old shingles. There was only some cheap black tar paper under the 1st three feet and was attached by VERY few nails. The shingles were attached by 3 nails each at the most! There were 4 vents. I did a lot of research into various companies and had 3 come out. Smart Roofing was the only one who showed a great deal of concern in the leak both on the phone and in person. Jerry came out the very next business day. He realized the seriousness of the roof leak and how bad the shingles had deteriorated in such a short time. In less than a week after phoning Smart Roofing we now have a beautiful brand new roof with an amazing warranty. We can't say enough about the courtesy, quality and professionalism of the crew. They obviously take a great deal of pride in their work. They didn't just clean up at the end of the job, they constantly cleaned up during the job. There wasn't a piece of paper left after they had finished. The day after the job was completed, Jerry came out and inspected it to make sure it was perfect. I mentioned the four vents earlier. Smart Roofing installed 6 perfectly colour coordinated vents. As far as nailing the shingles down, Smart Roofing used at least 5 nails per shingle. They installed 6 feet of ice, and water guard from the eves trough up and then covered the rest of the roof in a felt underlayment. Its no wonder they have won awards for their work. So, for a rating out of 5, I would give them a 10. Thank you Smart Roofing.

Approximate cost of services:
$8,620.00
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Company Response

Thank you so much for the detailed review, we are very happy that you chose Smart Roofing Inc.! We take pride in our quality workmanship and it was a pleasure having you as our customer!

Private User
Private User
Private User reviews Toronto, ON
10/10

Roofing

This company is really dedicated to quality work and customer satisfaction. I really enjoyed this company working on my house because they are very trustworthy and know what is best.
My neighbour recommend this company for fixing my old roof ever since they worked on his house and hasn't experienced a problem. All the workers are very friendly, and really are professionals since its been a while now and I have no problems with my roof anymore. They fixed all my prior problems for a good price and made great recommendations for me to avoid future problems as well. I would recommend this roofing company to everyone based on quality service!

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for choosing Smart Roofing Inc. and for your recommendation!

SarahLynne from Toronto
SarahLynne from Toronto
1 review Toronto, ON
10/10

Roof Replacement

Great work. Great company. Great people. I will recommend Smart Roofing to anyone who is looking for quality work. The attention to detail and knowledge of everyone involved is undeniable and customer services is exceptional.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for being our valuable customer, we appreciate you choosing Smart Roofing Inc.

Rcihard B from Mississauga
Rcihard B from Mississauga
2 reviews Mississauga, ON
10/10

Roofing

Through Home Stars, we found Smart Roofing when we needed a new roof recently. It was good advice. Jerry and Mario did an excellent job, exactly as they promised. A year or two later when we thought we had a roof leak we called them to check. They came quickly and investigated carefully. It turned out not to be a roof problem after all but we were most impressed by their quick and helpful response and assistance. We would certainly recommend this company to anyone with roofing needs.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for choosing Smart Roofing Inc. and for your trust in us to resolve all your roofing needs!

Pamela from Mississauga
Pamela from Mississauga
2 reviews Mississauga, ON
10/10

New Roof partial

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am very pleased with the work that was completed at my residence. They were efficient quick and most of a neat and tidy.
I would recommend them to anyone.

Approximate cost of services:
$580.00
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Company Response

Thank you for choosing Smart Roofing Inc.!

chris from Mississauga
chris from Mississauga
1 review Brampton, ON
10/10

Roof Repair, Eaves and Insulation

Smart Roofing did some work on our the roofing, eaves and insulation in our house last fall. They did a good job doing some minor repairs on our roof and eaves and topped up the insulation. Bob was very responsive and service was great.

Approximate cost of services:
$2,200.00
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Company Response

Thank you for being our valuable customer, we appreciate you choosing Smart Roofing Inc.

Norman from North York
Norman from North York
1 review Toronto, ON
10/10

New roof installation

I received wonderful service from both installation crews who were meticulous in the quality of their work. The clean up after both roofs were done was second to none. Special mention for Bob and Darrah, who took care of me. Thank you.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for choosing Smart Roofing Inc. It was our pleasure having you as our customer!

Lisa from Toronto
Lisa from Toronto
1 review Toronto, ON
0/10

Eaves replacement

Hired them to redo our eavestrough which resulted in massive flooding in our basement and extensive damage. After a week of phone calls and promises I could not even get them to come back and correct their work.

UPDATE

At the time of writing the review, the problem had not been addressed. We just received an email from the Bob the salesman stating that they would sue us for our negative review and have asked to update so I will. The installer finally came back to address the problem. This after one no show, and the second time he came he was 7 hours late. They were not polite, brought the wrong colour extension pipe and drove away without even giving us the opportunity to check it out. Pretty abysmal service - particularly considering that the workers were given a nice tip on their first day of install.

I should also point out that I did speak with the owner one day after I was not hearing back from the salesmen, who insisted the problem was with our foundation. Since the extension have been installed back on we have had 3 MAJOR rainfalls without any water problem in our basement. Had the extensions been installed in the first place we would not have had this problem.

Approximate cost of services:
$3,500.00
5 of 5 people found this review helpful.
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Company Response

In response : Smart Roofing Inc. has a different perspective of the events that occurred with this client. The week of calls indicated was actually a matter of 4 days including a Sunday and then the installer would be on site to make the then requested changes.

Smart Roofing Inc. would like to specify that the homeowner as he had requested was home at the time of installation so that he could give final approval for all his particular requests upon install. When all installation had been completed to his satisfaction he was so happy with the work that he gave a large tip to the installer.

Due to the age of a 120 year old home the problem is not with the eavestroughing if water is coming into the basement it is with the foundation. We are glad that extending the downspouts at no charge was able to help them in the short term, however, we would recommend that the foundation issues be addressed in the near future.

In regards to the e-mail about the review, we simply asked for an accurate portrayal of the events that had occured.

Kay from Brampton
Kay from Brampton
1 review Brampton, ON
10/10

Roof Replacement

They were not by any means the cheapest quote I got for my project, but they made sure the job was done to my satisfaction. They answered my every question, took pictures and inspected their sub contractor's work thoroughly.

I would recommended them highly...

Approximate cost of services:
$5,115.87
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Company Response

Thank you for choosing Smart Roofing Inc.!

10/10

Roof

Came as soon as possible. Nice clean job. Very Professional including the disposal driver. Very satisfied with the work and the crew. Will be using this company to do our eavestroughs in near future.

Approximate cost of services:
$6,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for choosing Smart Roofing Inc.!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smart Roofing Inc.

For over 15 years Smart Roofing Inc. has provided full service roofing for residential, commercial and industrial customers throughout the Greater Toronto Area. Our skilled, experienced craftsmen, aided by the reliable products, can accurately assess your roofing situation and expedite any job quickly and to your full satisfaction. We are ...
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