Shipton's Heating & Cooling Ltd

Wes came to do the maintenance service for my AC, furnace and water heater. He was very friendly and polite. He explained what work he would be doing and afterwards, shared his findings. His explanation was easy to understand and made me aware of the current status of my appliances. He also made arrangements for a follow-up service call to adjust the location of my water heater.

Thank you for providing excellent service!

Booked online appointment and was attended and serviced the next day. Technician is knowledgeable and gave advise what to do and options to consider.

We had a Reliance Furnace and Air Conditioner Lease plan which we finished having bought it out. Highly recommend NEVER engaging them or anyone else for Leasing HVAC Equipment! Discovering Shipton's is a Family Run Company which started in 1924, we opted to engage them in a Contract for our 12 year old Furnace and Central Air conditioner. They sent us a Technician to inspect our equipment and we qualified for their Ultra Service, approximately 330 annually or around 29 bucks per month. We were totally impressed with the knowledge of the Technician given his relatively young age 27 and had been with the company for 7 years. His knowledge and expertise was indicative of the level of training and education provided by this company and given they have been around for almost a 100 years was not surprising. The Furnace World out there is a Jungle but we are extremely comfortable placing our HVAC service requirements in their hands.

Justin did a great job, he was very patient and understanding, I would recommend him to anyone

Christo was very knowledgeable and friendly. It was a quick fix but he showed me what the issue was and taught me what to look out for so I don’t have a recurring problem. Didn’t try to upsell services and was honest about the age of my furnace and what to expect for future replacement.

I would glad use this service again.

Chresto, was our technician; he was at the house in less than an hour of me placing the emergency call. On top of that, he was courteous, informative, and fixed the problem quickly. He answered all my questions. Great service, good experience.
Thank you Chresto, much appreciate it.

Anca

Decided to have the furnace checked to confirm what I thought was the problem. Technician came same day and it took him 2 minutes to confirm at a cost of $100. He was very nice and respectful. I asked how much the cost of repair would be and he said $1000.00. This was for a $150.00 part that literally takes 5 minutes to replace. I found the part locally and so did it myself but it burns me that this is the industry standard and people pay it cause they have to.

I cannot express how amazing it is to deal with patient, knowledgeable and friendly people. Besides having Shiptons install a AC unit in a very tricky location, I have several occasions to call Shiptons after hours for emergency service. Every time I have been blown away by the customer experience. Service members are never in a rush or dismissive and they genuinely seem to care about your well being. I will continue to use and recommend Shiptons no matter where I move.

I’m on the service plan so I have them look at my furnace and air conditioner for maintenance once a year as well there are some discounts on services. I found this to be cost-effective and it’s helpful if there’s ever a problem. The technician was really good , very thorough and explained everything thoroughly which I appreciated. The service plan is also good in the event you have an emergency with your furnace in winter the members usually take priority in terms of service calls.

Serviceman performed annual maintenance as well replaced the filter.
He was very professional and very courteous.