Safe Tech Alarm Systems And Video Surveillance

Alarm Systems
Toronto ON M2N 6A3
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Private User
Private User
Private User reviews Ottawa, ON
7/10

Alarm System

In 2016 after the contract was over and we hadn't used the system very much for three years, I decided to cancel the contract. I had an issue but now it has been resolved.

Approximate cost of services:
$30.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I am glad we were able to resolve your issue. Thanks for the business.

Previous versions of this review:

Andrew from Etobicoke
Private User
1 review Ottawa, ON
5/10

Alarm System

In 2016 after the contract was over and we hadn't used the system very much for three years, I decided to cancel the contract. At first I tried to call.. several times. At first I would call here and there spurts trying to get someone on the phone. The line they transfer me to when I say I want to cancel always goes to voicemail. I have since resorted to email, and I finally did reach the customer service rep by phone. I was convinced to accept a 25% price reduction. After another couple of months I decided to go ahead and cancel but as of this moment I still have not been able to have them acknowledge the cancellation. I have just put a Stop Payment order in to my bank. By the way, still have not seen the price reduction that was offered in June.

Approximate cost of services:
$30.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?