Roto Rooter Plumbing And Drain Service

Had a block sewer drain. The team that came out was prompt and was told the old clay pipes needed to be replaced. A week later all the underground pipes were replaced and the floor cemented.

Now, whenever it rains water comes up from the seam between the new and old concrete. RR is refusing to take responsibility and is offering a 10% discount on the $3k job it will cost to repair. This is after waiting 4 months to get to speak to a manager!!!

Also, the 2nd floor bedroom has a gurgling noise every time we run the washing machine. That was also new since the 'repair'.

Extremely dissatisfied. Will never use them again. The follow up service is horrible. Once they take your money, they're gone.