August 2018. This was the first time I had our wool rug professionally cleaned, and I’m happy I found Reliable: excellent customer service from the first phone call to inquire and get a quote. They were prompt to schedule pick up and delivery times, and they followed up as agreed. They did a great job: The rug looks great, with vibrant colours and soft as new. Tsultrim, who came to pick up and deliver the rug, called ahead of time to indicate approximate time of arrival; he explained the cleaning process for our particular rug, and impressed me as very approachable and knowledgeable about carpet and rug cleaning. I’m quite happy with the results and the customer service. I found the price is reasonable too.
- Approximate cost of services:
- $100.00
- Company Response
It's all about customer service for us. Very happy to hear the great results too.