Priority Plumbing

I've been putting off getting a bunch of repairs done, but finally called Priority (referred by a friend) and asked if they could come the following day. Kostis was great: arrived on time, explained all the problems, gave me several options, worked quickly, walked me through all the new things, and left the place spotless. I think Priority is a first-rate operation, and I'd definitely refer others to them.

The gentlemen from Priority Plumbing were polite, clean, and thorough. They provided me with detailed explanations of each need prior to commencing work so that I could make an informed choice at each stage.

We called Priority Plumbing to fix our hot water tank. We weren't getting hot water, more like luke warm and then cold water. When they came to the house the worker was polite and said our dip tube needed repair. He quoted~$400 for the dip tube and other quotes for replacement tanks with and without membership. We had never dealt with fixing a hot water tank and were in desperate need of hot water so we agreed with just the replacement of the dip tube. They required a 30% deposit plus the $50 inspection fee. There was no negotiating for the deposit. The next day when the worker came it took him 35 min to replace the dip tube with a bill that ended up being $570!!!!! When I called the main office to see if they could break down the price for me, they explained that they couldn't and that it was a fixed price that the head office gives them. The person I spoke to explained that it was an average price of how much it would cost for any job of that kind.irregardless of the time it takes to fix. With however many years of experience, that's the price that they came up with taking into consideration labour and supplies. That was the only excuse they could give me.
Are you kidding me?? I'm pretty sure there's no plumbing company out there that would charge $570 for 35 min of work and a 50cm pipe. I will never use Priority Plumbing again and will definitely tell EVERYONE I know of the service and ridiculously outrageous pricing that they charge. I can't believe they can charge these prices and somehow feel that it's justified.