Pool Craft

Swimming Pools, Spas & Hot Tubs
Richmond Hill ON L4C 9W6
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98%

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Reviews for Pool Craft

Average customer rating:
9.8 10 (161 reviews)

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Sandra  in Richmond Hill
Sandra in Richmond Hill
0 reviews Richmond Hill, ON
10/10

New Oasis

Poolcraft snd Stonecraft did a phenomenal job in creating an amazing oasis in our back yard. Everyone at both Poolcraft and Stonecraft were amazing to deal with. Amazing ideas that helped us to turn our vision into a reality and then some. Everything was thought of...from the lighting to the irrigation creating a maintenance free back yard. We could not be happier with the final product and envision many great memories made with family and friends. Thank you, thank you, thank you!

Approximate cost of services:
$200,000.00
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Company Response

Hi Sandra!!
It was such a pleasure to work with you as well. What a year to have a pool!! Can't wait to get some photos of your new space. Pool Craft / Stone Craft team

Private User
Private User
0 reviews Newmarket, ON
10/10

Pool liner replacement

Poolcraft did a fantastic job replacing our liner. They know what they are doing and have a great crew!

Approximate cost of services:
$5,000.00
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Company Response

Hey Todd!!

Thank you very much for the business.

I hope you are enjoying the pool during this heat wave

Geoff

Private User
Private User
Private User reviews Aurora, ON
10/10

Pool

Excellent job transforming our small backyard into a summer oasis. Easy to work with, delays were minor and understandable. No surprise costs and we stayed on budget. Thanks Poolcraft!

Approximate cost of services:
$100,000.00
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Company Response

Thanks guys.
You guys were great to work with.
Can't wait to take some photos of your place.
Talk soon
Rick

christopher.holman
christopher.holman
2 reviews Newmarket, ON
10/10

Pool opening and closings

Great company they are excellent to deal with, on time and on schedule. They document their work and are very efficient.
They not only deliver what they say they will and in my opinion they go above and beyond.

Approximate cost of services:
$622.00
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Company Response

Hi Christopher
Thank you very much for your business and sharing your experience with us. Looking forward to providing you with great service for years to come
Geoff and the Pool Craft team

Blair
Blair
5 reviews Toronto, ON
10/10

Pool Closing

Awesome team. Phil and Scott are professional, polite, knowledgeable and hard working. In a world where people barely show up and when they do, they come late and deliver a poor service, these guys stand out.

Approximate cost of services:
$500.00
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Company Response

Hi Blair
Thank you for taking the time to share your experience with our service department. See you next spring
The Pool Craft service department

blacker1332
blacker1332
0 reviews Bradford West Gwillimbury, ON
10/10

Pool

Poolcraft did a great job installing our pool. I felt like the only negative was some minor miscommunication issues that were easily resolved.

Approximate cost of services:
$50,000.00
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Company Response

Thank you very much for sharing your experience with us. It was a pleasure to work with you. Wishing you years of enjoyment with your new pool!
Rick, Chris and The Pool Craft Team

MICHAEL in Toronto
MICHAEL in Toronto
1 review Toronto, ON
10/10

New Heater Install

Although there was a bit of miscommunication about a heater install at first, Poolcraft rectified the issue and then some. That being said, I will be using Poolcraft again in the future. Thanks to Jason, Geoff and the whole team for resolving the issue. It's been a great season with the new heater moved into an existing shed from outdoors.

Approximate cost of services:
$7,000.00
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Company Response

Hi Michael

Thank you very much for your business and the opportunity to rectify the situation.

All the best,

Pool Craft

Mark Swirla in Richmond Hill
Mark Swirla in Richmond Hill
0 reviews Richmond Hill, ON
10/10

LONG WEEKEND SERVICE

It was the long weekend and I was preparing my backyard for my annual Aug long weekend pool party when my pool pump decided to seize for its last time. I called the service line and left a msg on the Saturday am, thinking that I would get a call back Tues am when they reopened. I got a call 15mins later from them and they had a service rep at my house within the hour installing a brand new pump, so my party could go on!!

Unbelievable service!!!! Thanks Pool Craft for your efforts

Approximate cost of services:
$750.00
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Company Response

Hi Mark

Pleasure doing business with you!!!

Talk soon

Geoff Doherty

CatD
CatD
5 reviews East Gwillimbury, ON
10/10

New Pool

We are extremely happy with our project and the commitment Poolcraft made to make it a reality. The communication from the beginning to the end was incredible. From our initial meeting with Rick (who is extremely knowledgeable) to meeting the Osbornes' for our very large patio needs we were impressed every step of the way. They took care of everything, all the permits necessary (even for a deck next year) which put our minds at ease. There was absolutely no stress involved with the project. They arrived when they say they would and kept us updated every day with email. The clean up was perfect every day, no mess for neighbours to complain about. This company is true to its word in every sense. Our pool and landscaping is beautiful, we have had so many compliments.

Approximate cost of services:
$0.00
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Company Response

Hi Catherine and Robert,
Glad you are enjoying! It was a pleasure working with both of you throughout. Your place turned out great and we are look forward to seeing some photos

Rick & Pool Craft Team

Nick
Nick
2 reviews Aurora, ON
9/10

Backyard salt water pool 18 x 34

These guys were great. Came in and did their work within 1 week. Coordinated with my landscapers and got the job finished by the deadline I requested. Definitely professional at what they do. I would recommend them again. Rick for sales and Chris for Construction.

Approximate cost of services:
$0.00
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Company Response

We are so pleased you are happy and were able to enjoy the pool for the July long weekend

Thanks again for everything.

Chris and Rick

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pool Craft

Pool Craft specializes in all aspects of backyard planning from initial design to construction. We put a priority on building long-term relationships that extend far beyond the project itself. Whether you’re looking to have a new pool installed, an existing pool renovated or you want to build the backyard of your dreams with landscaping and carpentry, Pool Craft and our subsidiaries; Stone Craft and Timber Craft, are here to help every step of the way.

The Pool Craft service division offers: pool openings and closings, weekly maintenance, water testing, pool leak detection, equipment repair and replacement, safety cover installation, liner replacement, salt systems and automation.

Pool Builder, custom pools, swimming pools, in-ground pools, pool service, leak detection, pool cleanings, pool maintenance, vinyl pools.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
inground swimming pools, pools, custom pools, landscaping, outdoor lighting, Landscape Design, Patios, Cabanas
SERVICES
Weekly service, Bi-Weekly service, liner replacements, leak detections, maintaince and repairs, water tests, store front, renovations, equipment upgrades, pool toys, pool decks
BRANDS
Pentair, Lawrason's, RayPak, Zodiac, Hayward, Mursatt, Natural Chemistry
SPECIALITIES
Vinyl swimming pools, spas, custom pools, custom cabanas
WEBSITE
https://poolcraft.ca/
YEAR ESTABLISHED
1974
NUMBER OF EMPLOYEES
25
MEMBERSHIPS
Pool & Hot Tub Council of Canada & Landscape Ontario & CFIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.