Pool Craft

Pool Craft transformed our backyard into our dream oasis. We highly recommend them for your next outdoor project!

Showed up on schedule did the work efficiently and finished the following day. Clean and polite staff.
Thanks poolcraft

I can’t sing but I will sing praises to Pool Craft all day long! The entire team has been a pleasure to deal with and the entire process from first phone call through to pool fill has been seamless, problem free and frankly, quite enjoyable. I would recommend Pool Craft to anyone looking to build out their backyard oasis. All through the planning, education of styles, equipment, chemicals and implementation it was an enjoyable and painless process. Jason and his team have created an environment in which a home owner can let their guard down, have some fun and let them, the experts, do their thing and do it well. Every time I was told something would happen, it did and I could bank on my daily email, like clockwork, to come in with an update from my Pool Craft project manager to notify me of what happened that day and what would be happening next. Communication was second to none. My family and I are now enjoying our pool and loving every minute. Thank you Pool Craft!!

Pool craft gave us exceptional service, even when they were super busy with other customers, i didnt feel i was not getting their service. Great company! Chris and Jason are great! Recomend pool craft anytime!

Poolcraft did a great job building out pool and provided exceptional service after the build. They are available to help whenever we need something. The customer service team is knowledgeable and very quick with their responses. The service techs are always super friendly, helpful and show up on time. Great company!

Excellent professional service, on time.
Had the pool opened, cleaned up and running on the date I had specified. Very pleased with the service year after year.

In March 2020, we decided it was the start of a global pandemic, why not add a bit more of stress to the mix so we embarked on a total backyard renovation. However, there was no stress when dealing with Pool Craft. From the first email through to the last drop of water, Pool Craft has been an incredible pleasure to work with for the installation of our salt water pool.
It took us a while to commit and Jason and his team were patient and always willing to jump on a call to discuss or address our questions. We pulled the trigger later in the Spring season, hoping for an install same year knowing that COVID was impacting a lot. It was no problem for Jason to fit our pool into the schedule.
Jason and his team was supportive throughout the whole process assisting and leading all aspects of the design, permitting, scheduling and work planning. While the shovels got into ground a bit later than originally scheduled, it worked in our favour as we got to enjoy our back yard for the full summer without being in construction.
When construction began, it operated smoothly with very clear communication each day advising where they were in the process, what was next and anything that was pending. Jason and his team facilitated all the right folks to ensure the pool was set up and running before end of season. We even got to take advantage of the warm November weather for a quick dip.

From the beginning to the end, Pool Craft excelled at: customer service, clear concise communication, craftmanship, scheduling, promptness, friendliness and overall customer service.

We were very proud to have Pool Craft's sign out front while they were working and our neighbours equally appreciated how clean the job site was kept each and every day.

Throughout the winter Pool Craft has checked on the pool a few times to make sure everything is okay.

I would not hesitate to recommend family, friends or colleagues to work with Pool Craft. Their price is fair but the final outcome exceeded our expectations!

THANKS Jason and team!

From start to finish Pool Craft was professional, knowledgeable and extremely easy to work with. From our first meeting with Rick, we knew that we would be in good hands. Our project was large in scale yet ran smoothly and Pool Craft was always upfront and honest. Numerous individuals worked diligently towards the completion of our backyard oasis but it was the hard work of Chris K and Curtis (Stone Craft) that really made our dream backyard come to fruition. Jessica was a pleasure as she really helped facilitate all the final details upon completion of the project. The whole pool craft team takes immense pride in their work and it shows. We are thrilled with the finished results and our experience working with Pool Craft was a positive one. We will continue to work with Pool Craft for all our service needs. Thank you to the Pool Craft team for transforming our backyard, turning our vision into reality.

Bobby and his team have been helping me since last year to convert our pool to salt water pool and replace the liner. Their customer service is first class, they return calls and emails in hours and all their folks on site are so friendly and attentive. Would highly recommend Pool Craft for any work needed.

We use PoolCraft for our original design and construction in Richmond Hill and will be looking to them again to do second build in Collingwood. The whole project was done on time and on budget. They coordinated all elements of the construction project from the initial design through to the final landscape finishes. The service team was also always there for us. Highly dependable business and would continue to recommend them to others.