Penfolds Roofing & Solar

Just to thank you Shawn and your awesome crew once again for the great service & quality workmanship that went in to the replacement our new shake roof. It was a huge job and everything went smoothly as promised and on time. We were so impressed by the crew who were so hard working and cleaned up so well every day. Our new roof looks absolutely beautiful. We have received lots of complements on it. Someone even said, you must have done a lot of research on the company before hiring them. I said I did, and I'm sure I made the best choice with hiring Penfolds. The
quality is truly evident. I will definitely recommend Penfolds if anyone needs there roofing project done.

Penfolds Roofing replaced my 27 year-old roof. The project manager, Shaun, guided me through the selection of the best roof for my location and budget. He was always immediately available for any questions I had throughout the job. When unexpected problems arose due to poor installation of the previous roof, Penfolds provided the answer and minimized additional costs. The crew was professional and conscientious. I highly recommend their team.

Everyone concerned with my project was very professional. All questions or concerns were answered very satisfactorily. Roof installation, including clean up was done very quickly and professionally. All staff were very polite and helpful. Follow up service during and after completion of project was excellent.

Love our new roof. Workers great. They showed up on time and clean up the yard after they left. All questions were answered. Good warranty.
A little noisy when it rains hard.

"Hi Brent, I just wanted to let you know that I was very impressed with your crew and with Matt. I called them my little ninjas! Thanks for the promptness on the skylights. Awesome service, friendly staff and a job well done on our project! "

We are very happy with the service and ongoing communication throughout this major project. Jonathan Manca was very easy to deal with, he was knowledgeable and supportive and throroughly professional. In fact, his professionalism was "through the roof"!

My dealings with Jonathan Manca was great. I was very impressed with his professionalism and plain friendly mannerisims. He went above and beyond to pick up and arrange for two additional skylites. As well he always answered my calls and questions throughout the entire job. I was concerned on how a new canopy covered deck was going to be flashed and transitioned, he told me not to worry that it won't leak. Please pass on my appreciation to Gord and Jordan who where on site, they were very friendly, proffesional and had the utmost in respect in everything they did. The weather turned and they still completed the job, we had some big rains in the last months after the job and NO LEAKS not even at the transition. Job well done by everyone.

My sincere thanks for your speedy and most efficient follow up and too, for the dedication of your staff, who, I feel went to great lengths to assist us. The lady, Anna, deserves a big 'attaboy' for being so helpful and delightful to chat with. Wanda and I truly appreciate it and you can be assured that we have re-affirmed our membership in your word of mouth advertising army :-).

I also very much appreciate you arranging for an inspection of the roof, despite it being an extremely busy time of the year for you and your company. Dedication to a quality job, to the extent that you exercise, is seldom seen here in North America, with Germany being top of the line in my view and Penfolds Roofing being right up there in the top echelon.

Thank you again for your follow up and for taking such good care of our concerns.

Our initial meeting in October 2011 with Randy from Penfolds was a great meeting with him providing actual samples of his metal roofing option for our home + various pricing options to go with the feature colours available. Most Vancouver Specials have tar and gravel and the current trend is to replace this with torch on roofing systems. Penfold's ziplock metal roofing system was a longer term viable solution that will last well in excess of torchon, and the additional cost of moving to metal roofing was marginal. We had this installed just before December 25th 2011, and shortly there after felt the relief of having a solid roof over our heads before the traditional lower mainland rainfall. in May 2013, I noticed water pooling on the roof due to lack of gutter cleaning, and Bill from Penfolds sent out a colleague to check out the reason. They installed additional meshing where the gutters were to reduce future clogging. It has been a great experience to have them provide a long term solution for us!

Having dealt with Shaun, he was extremely accommodating not only as price is concerned, but also with the product. He was very helpful with what roofing product would be appropriate for the style of my house. Needless to say, I approve the advice that Shaun gave me and it ranked in some of the top decisions I have ever made. The crew that did the re-roofing was very accommodating and did the job expeditiously. Overall, it exceeded my expectations. Their professionalism ranks above the very top. Thank you Penfolds for another job well done.