Penfolds Roofing & Solar

Out of the roofing companies I contacted, Michael from Penfolds was by far the most professional and easy to work with. Michael was extremely approachable, knowledgeable, informative, and the only person out of all of the roofing companies that mentioned requirements for our specific roof in our region. Michael made it easy to be able to make a decision about what type of roof I wanted to go with by giving me an overview of numerous options and possibilities and not just one product. Communication was excellent, and extremely easy with both Michael and the Penfolds team. The job was performed as per the quote/outlined contract and questions were answered without hesitation.

When it comes to the actual roofing process, Joey and his team were superb. They worked like busy bees, were polite, and ensured everything was safe each time they left so that I did not have to worry about our dog using the yard. Our old cedar roof was replaced by EcoRoof Rubber Shakes in a very speedy way under cold and at times miserable conditions. Joey ensured our house was always safe and even came back on his day off to make sure we had no leaks after it had rained overnight. All team members were devoted to get the job done and even built a tent on our roof when it started to rain so they could continue the replacement…to me that is dedication to get the job done for the customer. All materials were new and all work was checked throughout the replacement process. The end product of the roof and our built-in gutters is beyond our expectations.

I highly recommend Michael, Joey and his team, and Penfolds as a company.

We knew eventually that we would need a new roof and after having all our neighbours getting a new roof we felt a bit of peer pressure. We talked with our neighbours and even had recommendations of roofing contractors. We had at least 5 estimates plus 3 contractors that looked at our roof and refused to do it because of the steepness. Our 6th estimate was from Penfolds. We emailed them and received a reply back really quickly. Sean C came to our house, did the measurements personally and conducted himself very professionally. This was a refreshing change from other contractors who either gave an estimate over the phone or via email. Our neighbours told us that Penfolds would be too expensive. In reality they were not. The estimate was middle of the pack but was for the Eco roof so was a very good value.
The installation crew was just awesome. They were friendly, worked hard and did a pretty good job at the end of the day making sure it was safe to walk around outside of our house. The job was completed on time and for the exact cost of the estimate. The only issue was at the end of the job when the crew left some roof jacks and some equipment. A quick call to Sean C and the equipment and roof jacks were removed the next day.
The roof looks awesome and we are extremely happy with the install, the look and the value that it has added to our house.
I would strongly recommend Penfolds Roofing.

Last July I was very selective in picking out a new roofer as the year before I had two shed roofs done. Their unprofessional conduct and absenteeism left me at an Ah. So after much scouting around I was recommended to Penfolds. I was skeptical and had many "do not" dos, on my list. From the Moment the team on Penfolds arrived they followed every instruction I requested. They were very very courteous, and were to the point on the project. They left my new driveway and lawn the way they found it. The workmanship on the metal roof was excellent. I know that as I watched closely. They had a cubby hole to work on, and to my amazement did an excellent job in that little space, keeping it sealed from the weather. I appreciated the closeness in telling me on what they were doing. An inspector kept showing up, as well as workman compensation. The whole team's workmanship and ethics were more then I expected. And they did it in the time they allotted. I have recommended them to others already. For a woman hiring roofers, I did well in my choice. I feel very comfortable with my new metal roof and all the great service.

Dear Ken Mayhew,

Thank you for having a very professional and efficient team and company. Sean was very helpful explaining the product and process for a new roof. There were no surprises.
Great service from Sean in delivering on every promise.
We are really pleased with the work and the professional conduct of the crew that install our roof. The clean up was done quickly. We love the look of our new roof!
I would strongly recommend Penfolds Roofing Inc. and Sean to my friends.

Sincerely,

Penfolds had installed the previous roof on our house, so it didn't require much thought on who we were going to hire. This summer we had an Eco rubber roof and skylight installed by Penfolds. We are so pleased with the roof, skylight and the service provided by Norm. Norm's excellent customer service never made us feel pressured with any of the decisions that had to be made. The Penfold team's workmanship and work ethic was observed by our neighbours, who commented that they should have done business with Penfolds. We've also received a number of comments on how great the roof looks. We would not hesitate to recommend Norm and Penfolds.

The job was done very well!. The workers were on time ,very clean, very professional.and the roof looks great. .Johnathan was there everyday to personally see that everything was done correctly.. we are very satisfied with Penfolds and would highly recommend this company.

Excellent service, workmanship and warranty. Money well spent and I love my new roof and gutters which adds a lot of value to my home. My consultant, Michael, made the whole process easy and was there for me every step of the way. He went through the contract with me - word for word and took the stress out of this project. He coordinated with the roofers, carpenter and the gutter company. The workers took great care of my outdoor furniture and equipment and put it all back in place when the job was finished. No mess! I got everything I paid for and strongly recommend Penfolds Roofing for a job well done.

After speaking to several roofing companies about the wide range of products available I chose to replace my original cedar shake roof with Penfolds EcoRoof rubber shakes. I wanted a longer lasting roof that is maintenance free and looks good over time. John Shaw, the technical advisor, was able to answer my questions and concerns. The crew was professional: showed up on time, worked full days, respectful of the neighbourhood and replaced the roof and skylights within a business week. I would recommend Penfolds to my friends and family.

Our roof was getting older so we decided to contact Penfolds for them to assess the condition of the roof and give us an estimate. I have owned the house for the past 12 years and was pleasantly surprised when John Shaw told me that it was Penfolds who put on the last roof, about 20 years ago. John was kind and professional and suggested that we could wait for another few more years if we wanted to. We decided to get the roof done anyway and it was all handled professionally and efficiently. The crew who worked on the roof were great and I think it took all of 1.5 days to get done. Since we put a rubber roof on our house, we won't be seeing Penfolds again for the next 50 years, but I would highly recommend the company to anyone looking to do their roof.

Jason

I had Penfolds roofing do my roof for me this year. I cannot stress how professional they were and their adviser Mr. Norm Sterling was truly professional on handling all aspects of the job. I was left with a picture perfect roof and would recommend them to anyone who needs a hassle free job done. Naushad Dhanji