Peg Corp

Kitchen Planning & Renovation
Etobicoke ON M8Y 1A6
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Reviews by rating (past 12 months)

Reviews for Peg Corp

Average customer rating:
8.4 10 (101 reviews)

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Tina F.
Tina F.
1 review Erin, ON
10/10

Kitchen Renovation Install:

I purchased Ikea base cabinets and had custom doors made. Peg did the install as recommended by my door makers. Their work was excellent, the installers were timely, tidy and kept us in the loop at all times. The customer service from start to finish was excellent, always keeping in touch as well. I was very pleased with everything and highly recommend them. Thank You Peg.

Approximate cost of services:
$3,500.00
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Company Response

Hi Tina,
Thank so much for your positive feedback and for taking the time to post your review - we really appreciate it! We strive to provide the excellent customer service and quality installations that our clients deserve. We would love to work with you again in the future. Enjoy your kitchen!
PEG Customer Care Team

JG I.
JG I.
3 reviews Toronto, ON
10/10

Kitchen install

I have used PEG multiple times for many different kitchen and closet installs. They are always a pleasure to work with - from the office to the installers. I would highly recommend them. I also find they are reasonably priced for the service they offer. The installers are also good at problem solving. I did use them once for a tile installation and the work wasn't the greatest (big understatement) but once I called the office, they sent the tiler back and he spent the whole day fixing it (bad grouting job) until it looked great. I figure mistakes occasionally happen and it's how well the company handles them - PEG always stand by their work and deal with issues quickly if they do occur. Overall, it's a great company to work with.

Approximate cost of services:
$5,500.00
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Company Response

Hi there,

Thank you so much for your review. We are very pleased that you are happy with our services, and even more thrilled to have you as a repeat customer. As noted in your review - in very rare cases - mistakes occur during installation. However, our philosophy is, and has always been, to correct our mistakes to the best of our ability. We truly enjoy having you as a customer and look forward to our continued working relationship!

Cheers,
PEG Customer Care Team

Tammy
Tammy
3 reviews Burlington, ON
10/10

Kitchen Renovation

I am so thankful to have chosen Peg for my kitchen renovation! From start to finish the entire team was attentive and available and eager to help me bring my dream kitchen to life! Michelle, you were an angel during this process, always ready when I needed you! From Allen and Nike to Yury and Bill and Shewan... Everyone was extremely knowledgeable and skilled at their craft and so helpful! My kitchen is a show stopper! If I've missed anyone please know how appreciative I am! I'll be calling you again for sure!

Kind Regards,
Tammy

Approximate cost of services:
$15,000.00
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Company Response

Thank you, Tammy, for your kind review. We are so happy that you love your new kitchen & hope that you enjoy it for many years to come! Have a great summer!
Cheers,
PEG Customer Care Team

Andrea
Andrea
3 reviews Toronto, ON
10/10

Teeny, awkward condo kitchen

I asked PEG renovate my tiny, akward condo kitchen in downtown Toronto. Right from the get go I was impressed with their communication and attention to detail. I decided to purchase my new kitchen from IKEA. The consultant from PEG measured my kitchen and made efficiency suggestions based on his extensive knowledge of the product. I work fulltime and had some problems with IKEA delivery delays and incorrect items, but through it all Michelle was constantly in contact with me co-ordinating and rearranging times to work around IKEA’s errors. She’s a superstar! PEG’s trades people were always professional and respectful of my home and time. They were a pleasure to chat with and learn from. I could not have asked for a happier experience. I love my new kitchen and wish I had done it sooner!!!

Approximate cost of services:
$7,500.00
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Company Response

Hi Andrea,
Thank you for your review. Renovations can get tricky but we are happy to have been able to work around the bumps, and are extremely pleased that you love your new kitchen. It was an absolute pleasure serving you. Enjoy your kitchen!
Cheers,
PEG Customer Care team

Margaret
Margaret
2 reviews Toronto, ON
9/10

Kitchen Renovation

All aspects of the renovation were seamless from Allan checking the kitchen plans to Michelle co-ordinating the various trades involved. Michelle was always at the other end of the phone to answer any questions or concerns I had. The various tradesmen were very professional and courteous and did a good job, as well as cleaning up after each job. I would definitely recommend PEGG Corporation.

Approximate cost of services:
$11,000.00
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Company Response

Hi Margaret,
Thank you for taking the time to share your PEG experience with others. We are so pleased that you are happy with our services, and hope to work with you again in the future. Enjoy your kitchen!
All the best,
PEG Customer Care Team

peg f.
peg f.
1 review Toronto, ON
10/10

ikea kitchen refresh

PEG delivered on exactly the quote they gave us. Their price is their price - even when unforeseen hiccups came up - how refreshing! Their work is meticulous and they care about their craft. The team who came in to do the work were professional, detailed, lovely people. A pleasure to have in our home. You can tell this company treats their people right, and that says a lot about them. We are delighted with how our space turned out. Thank you, PEG.

Approximate cost of services:
$12,000.00
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Company Response

Hi there,
Thank you so much for your great review. We are so pleased that you're happy with the results of your kitchen renovation. It has been a pleasure working with you, and we look forward to working with you again in the future!
Cheers,
PEG Customer Care Team

michellerichardsonch in Toronto
michellerichardsonch in Toronto
1 review Toronto, ON
8/10

Kitchen cabinet frame installation, countertop installation, sink installation

We had the work completed 1 week ago and are happy so far. The company is pretty organized and responsive. Overall a pretty good experience.

Approximate cost of services:
$10,000.00
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Company Response

Hi Michelle,
We are so thrilled that you are happy with your kitchen installation. It was a pleasure working with you on your project. Enjoy your kitchen!
Cheers,
PEG Customer Care Team

KathleenHall
KathleenHall
1 review Mississauga, ON
10/10

Kitchen reno

Thanks to PEG I had a team of skilled workers taking care of my reno. Great people all from Bill's first visit to assess the job & to verify that no further concerns should arise to the final day when all was done & electrical certified. Old cabinets were carefully dismantled with speed & expertise. A superior electrical team (Yury & Scott) came in to provide new lines for what i wanted done, updated outlets & converted fuse panel to a breaker panel. With no delays new cabinets were quickly & skillfully installed. I have high regard for ALL that were involved as they ALL worked with pride & expertise. Their office deserves noting as well, Michele helped me thru logistics & was always quick to supply answers when needed.
So, bottom line for PEG: Thanks for being there for me. Thanks for the Expertise & Pride of work. Love my new kitchen!

Approximate cost of services:
$8,000.00
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Company Response

Hi Kathleen,
Thank you so much for taking the time to share your PEG experience with everyone. We are so thrilled that you are happy with our services. Nothing gives us more joy than knowing that we have provided the outstanding service that you deserve. We hope that you enjoy your kitchen for many years to come!
All the best,
PEG Customer Care Team

alisa
alisa
1 review Toronto, ON
10/10

Kitchen and bathroom installation.

Everyone at Peg was a pleasure to work with. Everyone I worked with was very professional and lovely to deal with. They worked with my tight timelines and did a great job! I will definitely be using them again in the future.

Approximate cost of services:
$3,700.00
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Company Response

Hi Alisa,
Thank you so much for your review. Our team is thrilled to hear that you are happy with our services, and look forward to working with you again!
Cheers,
PEG Customer Care Team

Michele in Aurora
Michele in Aurora
9 reviews Richmond Hill, ON
2/10

Bathroom Renovation - Black Mold

In summer of 2015 we hired PEG to renovate a bathroom (shower install/glass doors/tile/grout/silicone). We chose them due to their website claims as follows: "what really separates us from the pack – well, it’s simple. We love what we do. And we love making our clients happy", "Quality matters to us. That’s why we offer a 100% Workmanship Guarantee because we are committed to excellence in craftsmanship. It’s that plain and simple" "a project isn’t just a project. It is YOUR project. YOUR dream. And we’re not happy until you are." "Quality matters to us." "1000% Dedicated to Our Clients" "High Quality Workmanship" This proved to be nothing but hype. The person sent to do the tiling/grouting told me himself that it was his first bathroom reno - he had done IKEA kitchens, but not a bathroom, and they left him on his own. By Dec. 2015, we noticed the clear silicone was only a thin, uneven bead that was not even smoothed out with a finger (see picture), and we first saw mold. I have tried many different products but nothing worked, since the mold is growing behind the silicone. They should have sent someone with reasonable skill and competence to carry out the work to an acceptable standard. They should also offer & commit to doing the remedial work. Instead they came out, advised it’s no longer under warrantee and said they could fix it – for $375 plus HST!!! They are apparently “proud to be members of the Toronto Construction Association”, but aren't complying with their mandate to “Commit to working together to resolve issues and disputes in a manner that is fair to all parties involved; Provide appropriate training and supervision for employees: Ensure that they have the necessary level of competency to complete the work as defined by the contract. I definitely don’t recommend this company & personally WONT be using them again. Home owners beware!

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Michele,
Thank you for taking the time to provide feedback about our services. We are so sorry that you are disappointed with the outcome of our Project Manager's site inspection of your washroom. We are also sorry for the miscommunication with our installer - Anil has worked with us for 5+ years on bathroom/home renovations.
We completely understand your frustration and truly wish that you had contacted us in December 2015 or within the 1 year warranty time frame. At that time, we are confident that a swift and immediate resolution could have been coordinated free of charge.
That said, we care very much about your satisfaction. We want you to be happy and are willing to go the extra mile if you'd give us the opportunity.
We look forward to speaking with you soon.
Best,
PEG Customer Care Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Peg Corp

PEG is an IKEA Certified Kitchen Installer and Licensed Renovator. As a full service remodeling company, PEG has completed thousands of remodeling projects from kitchens, bathrooms, living rooms and basements to complete home and commercial builds. PEG’s team includes licensed carpenters, professional IKEA kitchen installation technicians, licensed plumbers & gas ...
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