Main Shut Off Valve for the water main needed to be replaced.
Today we had our 20 plus year old furnace and water heater replaced. To replace the water heater we needed to shut of the main water valve. Something which we have not done for more then 15 years. We'll the valve was stripped and stuck and the water was not coming off. With our furnace contractor here we needed to call a plumber to do the job. I ended up calling Mr Rooter, and the dispatch lady (Very nice sounding Chaia) was able to instruct me on who to call in the city to have our water shut off, and send me a plumber. He did a quick and clean job of it and had our furnace contract back on track to replacing our water heater. Over all we are happy that its done and done right. Thanks.
- Approximate cost of services:
- $450.00
- Any advice to offer fellow homeowners facing a similar project?
- We knew about this problem years ago, we should not have left it to the last minute. Fix your problems as soon as you can. Don't sit on them for years, letting them compound and cause problems when you least need them.
- Company Response
Thank you Fabio for taking the time to post this review of Mr. Rooter Plumbing and our CSR Chhaya. She isn't just nice sounding, she is a great employee. We're glad that you were pleased with our quick efficient service and we hope that you would choose to use us again in the future.