We found a leak on our dining room ceiling so we looked up several plumbers on Homestars. I wish I had called Mr. Rooter first because the first individual who came to open the ceiling and perform an estimate from another top-rated company on Homestars (not Mr. Rooter) quoted me a price 3x what the job was worth and wanted to sell me a new toilet as well! I called Mr. Rooter for a second opinion and John came by. Although John seemed a bit rushed and wanted us to make a decision quickly (which was tough given that we were told opposing information by another plumber), John quickly diagnosed the problem, quoted honest prices that were written down in his manual, and fixed the toilet flange in no time (and we did not need a new toilet). John is very experienced and does professional work. Although it was already pretty late in the evening, he did the plumbing home inspection for us as well and gave us some helpful tips. Thanks for a great job - we'll certainly call Mr. Rooter again for our plumbing needs.
- Approximate cost of services:
- $519.00
- Any advice to offer fellow homeowners facing a similar project?
- Get multiple estimates
- Company Response
Hello R. thank you for sharing your positive experience with Mr Rooter and our technician John. We take pride in communicating honestly and with purpose and are continously striving to maximize customer loyalty. We are very glad to hear that your visit/service went well! Thank you for choosing Mr Rooter Plumbing and have a great day!