I was looking for white leather dining room chairs and when I asked a local establishment where they got theirs, they said they were from Moe's. So the next time I was downtown I dropped into the store, and found exactly what I was looking for. It was about 10 days before Christmas, and I wanted the chairs for my new dining room, as we had family and guests coming for Christmas dinner.
I asked about the chairs, but the staff member I talked to, Gene, said there were not many left in stock as they were being discontinued. He said he would call me the next day to confirm. He called and said unfortunately there was an order placed in their system a few days prior and it wiped out the remaining stock. I was disappointed but understood that there wasn't much they could do. A few hours later, Gene called back and told me that they did have more chairs after all at their Seattle store, and a store manager was going to be making a trip for a few other things and could bring them back if I wanted them.
So long story short, I got the chairs I wanted, Gene was awesome and very helpful, and the chairs were delivered during the busiest delivery day, arriving at 7pm on Christmas Eve! Thanks Moe's! I'll be back for sure!