Mega City Roofing Inc

Roofing
Whitby ON L1M 1B2
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Roofing
Mega City Roofing Inc
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96%

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Reviews for Mega City Roofing Inc

Average customer rating:
9.9 10 (395 reviews)

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voltage
voltage
9 reviews Ajax, ON
10/10

Roof replacement

Very happy with the work Tom and his crew provided.

Tom showed up on the job and with his crew and had the roof completed in a timely matter. I was impressed with the crew and was very happy with the effort they took to insure my yard was protected by tarps and that they cleaned up leaving no trace of any roofing material / nails.

I had a very minor tweak that was needed... I emailed Tom and he was out that same day and addressed the matter. Very happy with his customer service.

I will enjoy the new roof....looks great!!!

Approximate cost of services:
$0.00
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Company Response

Hi Kim.....Thanks so much for taking the time out and writing a review....we do very much appreciate all the great feed back and your experience with our team...... We sure do take care of all our customers concerns this is something I have been doing for the past 13 years is making it right...... Customer service is a huge factor in today's business growth........Yes you did email me your concern and I took care of it ASAP......Thanks again for all your kind words hope you and your family stay dry for many years to come....Keep well....Tom Geo.

Gerald in Scarborough
Gerald in Scarborough
5 reviews SCARBOROUGH, ON
10/10

New Roof

We used Mega City Roofing to get a new roof last month. Tom, the owner of the company, is super easy to talk to and erased all worries I had about choosing the right company. We were very pleased with the result. The roof looks awesome! They were very efficient and they left the property spotless. His quote was reasonable and he didn't try to "sell" me. He was onsite during the project and was always available to answer our questions in a prompt and courteous manner. I would definitely use him again. In fact, I just recommended Mega City Roofing to my boss! That's how pleased I am. Thanks, Tom!

Approximate cost of services:
$5,400.00
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Company Response

Hey Gerald.....Thank you so much for your recommendation to your boss I look forward in speaking with him as well....It was our pleasure to work on your home and make it safe for many years to come. A nice new roof sure can add huge curb appeal to your home it's a great re-sale up lift for sure!!!.....Thanks' again all the best keep well and dry......Tom Geo

Kerri Sakamoto in Toronto
Kerri Sakamoto in Toronto
2 reviews Toronto, ON
10/10

roof replacement

Mega City was responsive, responsible, reliable and reasonably-priced. Tom, the owner, answered my request for a quote immediately and provided a clear and comprehensive costing. His was the third quote I sought out, and was the most reasonably-priced and thorough. He did a complete inspection of my interiors to check for signs of leakage with close attention to our flat roof areas. Our roof had been patched over many times, and his crew did a complete stripping of 4 tons' worth of layers. The roof looks pristine and beautiful now. Tom is a genial guy who was a pleasure to do business with. HIs crew cleaned up impeccably and were helpful beyond the call of duty disposing of extra waste material.

Approximate cost of services:
$0.00
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Company Response

Hi Kerri.... thank you for this great review and it was a pleasure working with you as well.....Oh yes the 4 tons of debris was the first load the second load was over 3 tons as well.....the amount of weight lifted off your home was an extraordinary amount that's for sure......I also wanted to say thank you to your neighbor Michael for joining in to complete the top roofs together which now has made both of your homes safe and secure for many years to come. Thanks again all the best to you and your family....Keep well and dry.....Tom Geo

Dean in Whitby
Dean in Whitby
1 review WHITBY, ON
0/10

Reshingled roof

Not thrilled with the fact that I was told something and realized what I was told was NOT what was done! When the first rainfall came noticed my BRAND NEW ROOF was leaking. Numerous calls to Tom where made and although he did come back ONCE, his solution was not sufficient as it is now 4years since and my roof is STILL LEAKING! I will/have not recommended Mega city and if I know of anyone wanting to get work done, I will STRONGLY DISAPPROVE!!

Tom in response to your reply,
You did your job, just that you DIDNT do what you quoted me in the estimate, i DID in fact raise the concern i had with the builders design flaw of my roof and remember you SPECIFICALLY telling me that you were going to torch some rubber membrane in the specific area and that it was included in the estimate. That is why i agreed to pay you $4000.00, if that price DIDNT include torching rubber membrane i would NEVER pay that just for shingles knowing that price is high, but of the 5 estimates i got you where the only person who mentioned torching membrane that is why i choose you! i didn't have a problem with the cost because of what i was told!
About a year later i called you and you came over and put caulking on the flashing and shinles, even though i knew that wouldn't resolve the issue, and i remember you telling me at THAT time if the roof still leaks after that that you would come back and lay down some rubber membrane, you NEVER mentioned money nor did ever discuss you fixing THIS problem for at a "little cost to me". A coulpe months went by and i called you AGAIN (2nd call)and left you a message, I got no response. (3rd call) exact same response as 2nd call. I called (answering machine) and advised you that because of your lack of Honouring your work and warranty that this is going to become a legal matter. you then FINALLY returned my call and told me not to threaten you!.........Tom.....I received your 2 messages today but unfortunatly was working out of town and therefor was not able to return your call until I got home, which I did. Now I'm looking forward to our next conversation in person on Saturday.

Tom... I'm relieved that after 4 years and many phone calls you finally came back to resolve my issue. I'm also appreciative that upon removing some shingles you saw for yourself that the work was done incorrectly and you admitted such to me. I'm satisfied with the repair however, this experience has made me more cautious when hiring a contracter in the future. As a consumer I would recommend homeowners be present when having work done on their home!

Approximate cost of services:
$0.00
3 of 4 people found this review helpful.
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Company Response

Hey Dean....it was nice seeing you and your growing family again... after viewing your concern we ended up resolving your issue. We did have the rubber membrane there but my guys did install the step flashing on top which most likely created it to leak. So this being a workmanship warranty issue I had no problem fixing it and resolving our differences.....I hope now you and your family can live without any water leaks what so ever....I'm just glad we resolved this issue cause we never have left any customers high and dry in the 13 years. We always stand by our work and always do what it takes to resolve any customers issues. Keep well and dry for many years to come Dean. Thank you....Tom Geo.

Josh K in Toronto
Josh K in Toronto
4 reviews TORONTO, ON
10/10

Roof re-shingling

Tom and his crew did a remarkable job on our roof. The new shingles and flashing have significantly enhanced the curb appeal of the house. The crew was professional, punctual and efficient. The job was completed in one day and our yard was left remarkably clean. They took extra care to ensure there was no damage to our neighbours' homes or windows. We look forward to enjoying our new roof for many years to come.

Josh & Jaclyn

Approximate cost of services:
$5,000.00
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Company Response

Hey Josh & Jaclyn thank you for taking the time to write a review it was our pleasure. It sure did make a huge difference in the curb appeal of your home I thought it looked amazing. I'm also glad the flashing worked out so well especially something that wasn't a straight wall. Our team is always cautious of all there surrounding's especially when homes are so close together. Protection and a trained crew is the key factor to ensure a safe working environment....well thanks again Josh all the best to you and your family keep well and dry for many years to come.....Tom Geo.

Adrianne in North york
Adrianne in North york
2 reviews Toronto, ON
10/10

new roof

Tom Geo takes an enormous amount of pride in his work. His team was fast, diligent and cleaned up brilliantly. We had several quotes, chose Mega City roofing but then were unable to complete the work right away. Tom worked with our schedule and accomodated us as soon as we were ready. We're completely satisfied with our new roof.

Approximate cost of services:
$0.00
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Company Response

Thank you Adrianne in writing a review thanks for all your kind words and thoughts, it was nice working for you....All the best to you and your family keep well and dry for many years to come....Tom Geo

James Crookston in North york
James Crookston in North york
2 reviews North York, ON
10/10

Complete Re-roofing

I requested estimates from several GTA roofing companies. Several did not even bother to return my initial call. I did receive quotations from three companies to re-roof our home.

I selected Mega City Roofing because of their professional approach. They were the only company to take the time to get up on a ladder and fully inspect the condition of the existing roofing and provided a full report. Other contractors simply eyeballed it from the ground. Tom Geo explained the options and took time to answer all questions.

The work was completed in a day by his well trained crew of six, many of whom had worked with the company for several years. Clean-up was immaculate and care was taken to tarp and protect both the neighbour's property in addition to our own.

I am very satisfied with the calibre of work done and the price was certainly reasonable compared to the wide range of quotes given. I would highly recommend Mega City Roofing if you're looking for a worry-free experience.

Approximate cost of services:
$5,500.00
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Company Response

Hi James....thanks so much in writing a review and taking the time to explain yourself to everyone it was our pleasure indeed.....We had great conversations and enjoyed your hospitality very much.... all the best to you and your family say hello to your wife and thank her as well......keep well and dry for many years to come....Tom Geo

Steve in North york
Steve in North york
6 reviews NORTH YORK, ON
10/10

Bungalow Re-Roof

We received quotes from 4 different roofing contractors, all selected from Homestars. Tom got back to us quickly and provided us with a competitive quote. He was instantly available to discuss the scope of work and provided us with his recommendations as to scope changes. They arrived when promised with a crew of 7 people, and completed the entire job within one day, with minimal disruption. I would highly recommend Mega City for your roofing needs.

Approximate cost of services:
$0.00
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Company Response

Thank you Steve for taking the time in writing a review on us it was great working with you. Well in today's market we must be competitive to ensure a steady working environment for my 7 man team. Anyways all the best to you and your family keep well and dry for many years to come.... thanks again.....Tom Geo.

10/10

Roofing

In 2009, Mega City Roofing replaced our entire roof and did an outstanding job. In the Fall 2011, a small leak developed in one of the skylights. Since we suspected the leak stemmed from a missing shingle or other shingle defect on the roof, we immediately called Tom Geo of Mega City Roofing. He immediately responded and promptly sent one of his repairmen to address the problem. It turned out the leak was due to a small defect in the skylight frame and did not arise from a missing shingle or faulty shingle installation in 2009. Mega City promptly resolved the problem. Although we expected to compensate Mega City's for their prompt and excellent repair, Tom refused to charge. Irrespective of the final repair bill, we are very impressed with the quality of Mega City's (Tom Geo's) customer service. We take this opportunity to confirm, without hesitation, that the high rating of Mega City Roofing at Homestars is absolutely well deserved. We highly recommend Mega City Roofing for high quality work, high reliability and outstanding customer care/service.

Approximate cost of services:
$0.00
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Company Response

Thank you Dr. and Mrs. R. Timsit it was our pleasure in taking care of your roofing needs and if there is a problem after installation we always go back and take care of the any issue's....even if it requires a small cost from us to fix it....in some cases we can wave the fee. Thanks again for your review keep well and dry for many years to come all the best. Tom Geo

Tdot Wax
Tdot Wax
4 reviews Toronto, ON
10/10

New Roof

I called several companies for an estimate as numerous shingles came off my roof after a serious wind storm. Tom from Mega City got back to me the same day, came by my house and assessed the situation. It was time for my roof to be replaced as the shingles had all worn down to the paper. Tom assessed the entire roof...from the roof. This is important as another roofer who arrived for an assessment never left the sidewalk. In 2 minutes he quoted me $3600 for all the repairs without even going on the roof to assess what was required! Another well known roofer couldn't come to assess the roof for 4 days. BAsed on all this, I went with Tom from Mega City. He was polite, thorough, and helped me understand my many options. He then presented a solution that met my needs and kept the price under control. His team arrived as scheduled, put out tarps and boarded windows (they even put a tarp on the car next door). I left them to do their work at 8:30am and returned at 2pm to find a beautiful new roof. They cleaned everything up and used a magnet to sweep for any stray nails. They even did a little bit of free work on my neighbor's roof while they were up there. In the end, Tom's team not only did a fantastic job, but they even came in $250 under the estimate. Workmanship is guaranteed for 10 years. I took a bunch of Tom's business cards as a number of the other houses in my area need some work and I intend on making sure they know who to go to for a job well done! Thanks Tom!

Approximate cost of services:
$3,000.00
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Company Response

Hi Harold thank you for writing a review it was our pleasure in taking care of your roofing needs. We do go the extra mile in customer satisfaction making sure you were 100 percent satisfied before we left. Thanks again keep well and dry....Tom.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mega City Roofing Inc

Serving Toronto and some of the surrounding GTA, now serving Mississauga!!!
Mega City Roofing Inc. has attained high standards for re-roofing with many years of experience. Mega City Roofing Inc. has served top-quality products and we strive to be the experts in the business. Our experienced talent and efforts are always continual in our services. We provide information on roofing products and solutions to better our customers requirements.

Mega City Roofing Inc. specializes in re-roofing residential, industrial, and commercial roofs. Even with the best quality roofing systems, your roof is only as good as the quality of the installation. Our excellent product knowledge and highest standards of workmanship assure you of a long-lasting quality roof.

All of our skilled staff is trained in roofing methods, materials, and current Occupational Health and Safety Standards, with many years of actual hands on experience and training. Our service includes inspection, consultation and recommendation of appropriate methods, materials and estimates to resolve our customers individual requirements. We have competitive prices and written guarantee's, customer friendly service and staff. We are fully insured and licensed, our employee's are covered under the WSIB to construct a safe working environment. Call us today and get your FREE estimate inspection and remember a roof is only as good as it's installation. Mega City Roofing Inc. you can trust us for all your roofing needs.

CATEGORIES
Roofing
PRODUCTS
All roofing products GAF Certified Installer providing a 20 year workmanship and 50 year manufacturer warranty.
SERVICES
All year round services provided.
BRANDS
Certainteed,GAF Certified Installer of shingle products....Soprema,Duraflow,Hitachi,Dewalt
STYLES
Al types of roofing . shingles and flat roofing installs.
SPECIALITIES
Asphalt & fibreglass shingles, tar & gravel, Torch applicated membrane, residential & commercial build up, Skylight installation and aluminum products.
WEBSITE
https://web.megacityroofing.com
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cash, cheque
LICENSES
Builder,Flat,Shingles,Aluminum Products
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$500.00
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 year workmanship and 50 year manufacturer warranty.
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