We contacted 3 different roofing companies that were all rated very highly on Homestars, but we decided to go with Tom after he delivered the best value - quality of materials, workmanship, customer service and cost. We were actually young first time homebuyers, doing major renovations, so we needed someone that we could trust.
With quality, he uses a well known brand, we see it on all the home renovations shows. With workmanship, he backed up his work with a 10 year warranty. With customer service, he showed up on time, was very friendly and conducted his work in a professional manner. With cost, he was the best we could find that still gave us the value we needed since this was our first property.
Also, since our renovation budget crept up, we decided to forgo replacing our gutters and downspouts and Tom nailed them tightly to the roof so it would last another couple years. He also alerted us to chimney problems and gave us ideas on how we could save money with the garage roof.
Thank you Tom and look forward to working with you again!