Mattamy Homes

Do not buy any pre-construction homes from Mattamy Homes! Bunch of professional suss who are hired incompetent trades workers. They force us to take occupancy of our unfinished home when the City Inspectors haven't issued them occupancy permits. When asked them to present the occupancy permit they say they can't show it. We asked the second time, and they admit they don't have it.

For the first time home buyers be aware! They will tell their lawyers to send you legal letters to scare you and force you to take possession/move into your unfinished home and pay them occupancy fees. Our AC was not working and water damaged in all our rooms. We are still trying to get them to repair our home after moving in several months later!

If you are a new home buyer and thinking of buying a pre-construction home, DO NOT BUY FROM Mattamy Homes! Unless you want to be forced to move into an unfinished and inhabitable home?

The largest investment of my life and the largest disappointment ever!
Mattamy homes are the worst! Don't believe their phoney broucher and ads. These guys hire unskilled trades people at the lowest cost to them. The workmanship is horrible and finishes are awful. I could only imagine what's behind the walls. The customer service and warranty is just plain bad! Getting them to fix stuff is like pulling teeth and becomes extremely stressfull. You will be forced to live in an unfinished home and deal with a constant stream of deficiences that never end up getting fixed. The worst part is its totally up to you to notice the issues and then they will try and give you excuses why the trades didnt show up to fix them. Mattamy Homes will make you angry and regret signing the dotted. line. Nothing good to say about them... Just don't buy a home from them.

I have bought a townhouse for $840K from Mattamy, and within 4 months Mattamy released the same type of townhouse at $689K. A whopping 18 percent less. I understand that I bought at the peak of the housing market. However what is not acceptable is that Mattamy firesold these properties and competes against its own old customers. I know of several Mattamy customers that are in dire situation right now: they told me their property has gone down $50-70k since Mattamy's firesale and they cannot get mortgage for their new home. They have requested a meeting with Mattamy and Mattamy is refusing to meet them. So I hope Mattamy will provide a response here on this website.

All i have to say is that I'm lucky that I am only renting from this builder. I moved to North York only one month ago and we already have RATS in the walls. Our unit is brand new. The day we moved in, things were unfinished and improperly done. My fiancee who is a contractor in Calgary could not believe that this was a new home. The contractors that they hire are unskilled and lazy. Do yourselves a favour and do not go with Mattamy. They slap things together and call it finished. It's kind of hilarious that this is what they try to pass off as new, but luckily for us its temporary. The carpets were stained, appliances dented. All fixtures are improperly put together and tiling was not straight or level. I would be so upset paying what they charge for THAT.

Our experience with Sales, Mortgage, and Home Design departments were magnificent. Kevin Wooten (Home Sales- Triple Creek - Riverview FL) is the man! He treated us, from the get go, like family. We felt no pressure in the process. Love that he always had the time to answer our questions and was able to answer all questions to our satisfaction, he was super patient when showing us every single lot in his golf cart, and super friendly individual. He definitely enjoys his job and work with people.

Karen Obluck. What not to love about her?! She is literally an angel. We have never met someone so passionate and knowledgeable like her. She was our home consultant and will recommend her to anyone. Mattamy she is gold. She cares about your company and customers.

Katy Cowan. Wow, she really loves her job. Super knowledgeable and extremely attentive to details and customers. She made us feel super welcome during our visit to the design center. Spent around 4-5 hours with her and we had a blast in the process.

I am a owner of a Mattamy homem MARIGOLD CORNERm for about four years now. The unfinished basement have been having water lacking problem since the beginning. I have contacted Mattamy to have this issue fixed, but each time, Mattamy didn't actually fix the issue. The problem keeps coming back and yesterday, Oct 30, after the heavy rain fall, the basement was having a large water lacking problem. I have contacted Tarion. Mattamy was such a bad company for customer service, and they don't have any skilled contractors.

Do yourself a favour and stay away...Turn around...run the other way! DO NOT BUY FROM MATTAMY!
Here is the thing. Yes you agree to purchase a home from Mattamy, in doing so, you are hiring them to become your General Contractor (GC) of sorts. Yes not as as a custom home builder, but as a "Group buy" home builder, so you might say you are getting a discounted rate on the GC fee. As such, you allow your GC some liberty as to whom they chose to hire and what materials to use to meet construction deadlines and work within your budget.
The people that are direct hires for Mattamy seem to be empathetic enough to our needs, however the trades they hire and the quality of materials used are substandard. They obviously don't know what they are doing and do not know how to supervise to ensure the work is being performed to meet building codes.
You are forced to move into unfinished homes, deal with trades that don't show up to do repairs, accused of damaging stuff yourself...they just don't care!
This wasn't our first builder home, however it was our first Mattamy, and we must say, NEVER will be buy Mattamy ever again!

I have to say that this is the worst home builder I have ever dealt with. Mattamy's website makes it appear that they care about customer service, but in reality, they d

Do not buy Mattamy homes. There were so many defects. Mattamy home warranty service schedule appointments and the cheap contractors never show up to finish issues. Bad Services and poor quality work. All of my neighborhood in Phase 9, Brampton are experiencing the same issues.

Just do not buy from Mattamy, they are a nightmare. Regret going with them. Please review your agreement with a lawyer before you sign it. Once you sign, you are stuck with them, even the best lawyers cannot help you.