We bought a brand new home in Caledon from Mattamy. Every home has things that need fixing, but the utter lack of customer service, not returning emails/phone calls in a timely manner, not scheduling repair appointments in a timely manner, trades people not showing up for repairs, etc. , has been extremely frustrating. When you make a purchase such as a home, you expect decent workmanship, and follow-up service. Mattamy lacks both. They even installed the wrong furnace in our home, and numerous other homes in our community, and are doing what they can to save your company. Mistakes happen. At least own up to them.themselves money, instead of doing whats right and changing the furnaces to what was paid for and on the paperwork.
Mattamy....I would not buy another one of your homes, nor recommend you to others.
- Approximate cost of services:
- $850,000.00